video key points
Presented By: Carl Hansen
video transcript
Since 1973, we at Munro’s – a business improvement and accounting firm headquartered in Perth, but servicing clients all across Australia and sometimes internationally – have pursued Munro’s core mission of helping business people as safely and easily as possible start, grow and eventually exit successful businesses.
We’ve pursued this mission by providing professional services that help legally minimise taxes, safeguard wealth, and solve whatever problems our clients face throughout the business journey and beyond.
As ‘The Professional Problem Solvers’, we take great pride in helping Australians solve problems, but even more pride comes from helping prevent those problems.
We have a willingness to tackle whatever simple or complex issues, come up.
The willingness is tempered by the fact that we understand that we can’t know everything; and from time to time, we need to help connect our clients with external domain specialists.
We do whatever is necessary to help our clients get the best possible outcome.
Providing real value is a must, and so we pursue three big wins:
Evidence of our success in achieving this can be found in the more than 100 genuine 5-star client reviews shown on our website and submitted on Google. Based on an assessment we performed in December 2023, these ranked Munro’s in the Top 2% of Australian Accounting Firms.
They reveal not only the superb work we did for our clients, but also the care that is always taken and the lasting relationships we build with clients.
It’s these long-term relationships that achieve success for all parties, which make everything we do worthwhile.
We’re Perth-based accountants and business advisors servicing businesses and investors throughout Western Australia and across Australia (we have international clients too).
For over 50 years, we’ve been diligently applying our high-quality accounting, tax and business advisory services to help people throughout every stage of the business journey, including:
Since 1973, we’ve built a reputation as a trusted partner for progressive business owners. We know that many entrepreneurs face challenges like rising operating costs, unpredictable cash flow and the constant threat of tax inefficiencies. These problems can stall your business growth, create uncertainty and prevent you from realising your full potential. That’s where our “Professional Problem Solvers” approach comes in.
We provide both premium accounting services (if that’s all you want) and business advisory services too (for those looking to grow profitably).
We work with you to understand your unique challenges and devise practical, evidence-led solutions. Whether you’re worried about paying too much tax, unsure how to protect your assets or need strategic advice to boost profitability, our team is here to help. Our holistic service blends traditional accounting with business advisory and asset protection strategies, ensuring that you receive clear, tailored solutions that add real value to your business.
Our service offerings include:
At Munro’s, we believe that thriving businesses positively impact their owners, employees, customers and communities. We’re not just your accountants—we’re your partners in long-term success. We’re here to ensure that every dollar you earn is working as hard as you do.
video key points
Presented By: Carl Hansen
video transcript
Since 1973, we at Munro’s – a business improvement and accounting firm headquartered in Perth, but servicing clients all across Australia and sometimes internationally – have pursued Munro’s core mission of helping business people as safely and easily as possible start, grow and eventually exit successful businesses.
We’ve pursued this mission by providing professional services that help legally minimise taxes, safeguard wealth, and solve whatever problems our clients face throughout the business journey and beyond.
As ‘The Professional Problem Solvers’, we take great pride in helping Australians solve problems, but even more pride comes from helping prevent those problems.
We have a willingness to tackle whatever simple or complex issues, come up.
The willingness is tempered by the fact that we understand that we can’t know everything; and from time to time, we need to help connect our clients with external domain specialists.
We do whatever is necessary to help our clients get the best possible outcome.
Providing real value is a must, and so we pursue three big wins:
Evidence of our success in achieving this can be found in the more than 100 genuine 5-star client reviews shown on our website and submitted on Google. Based on an assessment we performed in December 2023, these ranked Munro’s in the Top 2% of Australian Accounting Firms.
They reveal not only the superb work we did for our clients, but also the care that is always taken and the lasting relationships we build with clients.
It’s these long-term relationships that achieve success for all parties, which make everything we do worthwhile.
video key points
Presented By: Christine Prasetia
video transcript
At Munro’s, we are more than just accountants; we are trusted confidants and savvy advisors, there for clients through the twists and turns of business, life and beyond.
From the exhilarating moment of starting or acquiring a business, through the day-to-day challenges of compliance and operations, to the nuanced complexities of problem-solving and improvement, we’re there.
We journey with you through twelve distinct phases of your life, offering assistance tailored to each stage. Always grounded by a personable touch.
The twelve distinct phases are:
Providing assistance when you need help with starting, buying or inheriting a business.
When you need help with ordinary compliance, such as annual tax returns and quarterly business activity statements.
Providing advice when you need help with non-compliance and unusual compliance matters, such as defending your business from ATO audit, bank, competitor, employees, council, or other third parties.
When you need help with business improvement.
Providing help regarding such things as investments and family wealth protection.
When you need help with planning to exit your business.
When you need help with planning for retirement.
When you need help with planning for death.
Providing advice when you need help with closing, selling or handing down your business.
There for you when you need help with non-compliance matters in the later years in life, which can include such things as helping move into a retirement home, going to the bank, going to the post office, going into hospital and seeing your lawyer.
Providing accounting assistance when needed for your deceased estate after you die.
Providing them with help after you die, which can include assistance with testamentary trusts and ongoing accounting for entities that have been passed along.
Ultimately, through mutually beneficial long-term relationships, we are honoured to be a safe set of hands. Trusted confidants and savvy advisors in business and life.
We’re not here to spruik some “high-performance framework” or sell you things you don’t need.
Rather, we’re here to solve your accounting issues and arm you, and your team, with what you need to succeed.
No problem is too big or too small.
We’ll always help however we can.
Watch the video to learn about the 12 distinct phases of business, life and beyond that we help with.
Ultimately, through a mutually beneficial long-term relationship, we’d be honoured to be a safe set of hands….. Your trusted confidant and savvy advisor in business and life.
video key points
Honest, personal, really comfortable. We’ve really enjoyed the experience.
It’s what we’ll call old fashioned without being old. It’s a very modern business,…
video transcript
Long time clients of Munro’s. We think it goes back before it was Munro’s to Wesfarmers, when my father Alwyn, uh, joined up using Don as his accountant. Before we had grey hair. Before we had grey hair. And, uh, Don and his good wife are here tonight and it’s nice to see them.
And we’re from farming background, both of us. Different regions. South Australia, WA. But, Munro’s always had that feel that it was, uh, from the, from the farming background, but also a family business. So it’s always been that way for us and we’ve been honest, honest, personal, really comfortable. We’ve really enjoyed the experience.
It’s what we’ll call old fashioned without being old. It’s a very modern business, obviously, but, um, it has that old fashion feel, which I really still yearn for, uh, especially when it’s my father’s follow on. So, it’s been a lovely journey. So, uh, uh, they look after our family and my business, and our business concerns as well.
And it’s the country and the city for us. It is, it is. So, it’s been a lovely journey and congratulations, Munro’s. Happy birthday, 50 years. Happy birthday for 50 years.
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Very competent, but they’re also very ethical and, and honest and trustworthy and it’s a great pleasure to, uh, to work with them.
video transcript
This is Zoe and Tony from Stables Scott. We would just like to express our appreciation and our thanks for the, for Zoe and me working over the last 17 years with, with Munro’s, but also from the long history with the firm. And as Simon said, it’s great seeing those old Trust Deeds and all those documents Stables or Stables Scott. All the, all the various names of the firm. And we enjoy working Munro’s. They’re very competent, but they’re also very ethical and, and honest and trustworthy and it’s a great pleasure to, uh, to work with them, and thank you guys and girls.
Congratulations. Thank you for all the work and the great relationship.
video key points
The word was said tonight, trust. And that is what we’ve always felt. Every person we’ve dealt with at Munro’s has always been brilliant.
We know our funds are in safe hands with you.
Professionalism, communication, top draw. Couldn’t have asked for any more.
video transcript
Good evening Munro’s, happy 50th birthday. In particular, to Mike Beer. Sonia and I are very appreciative. And this is our little message from Sonia and I. Thank you. Um, thank you, Munro’s, for 50 years. Um, Mike, uh, the word was said tonight, trust. And that is what we’ve always felt. Every person we’ve dealt with at Munro’s has always been brilliant.
Um, thank you for your generosity, tonight. We’ve met some really genuinely lovely people, and thank you for having us. Thanks, Munro’s. Thanks, Mike.
We’re very I’m very happy with your services and Christine Prasetia is just marvellous.
Hi Drew, Rama, Christine and team. Munro’s has been fantastic to me over the past couple of years. Sorted out all my needs and professionalism, communication, top draw. Couldn’t have asked for any more. Many happy returns in your 50 years. Cheers.
Congratulations on 50 years and I’d just especially like to thank Simon for 27 years of fantastic service. Thanks, Simon.
And, uh, I’ll also say thanks to Drew, Saul, Rachael and the others I’ve worked with at Munro’s over the last 15-20 years.
Amazing work and go the Dockers.
Okay, happy birthday, Munro’s. This is the most amazing evening. Thank you so much for including myself and my husband. We’ve been with the company since it began, uh, 50 years ago. Probably won’t be here for the 100th celebration, but I would really like to.
Um, and it’s just awesome. Keep up the good work. We know our funds are in safe hands with you. We deal particularly with Christine, who’s the most delightful lady ever. And, uh, with one of your associates, Matt McCarney. And so, keep up the good work and thank you again and thank you for my winning tickets for the Wildcats.
Claims of being a ‘Top 2% ranked Australian Accounting Firm‘ (and similar claims) are based on two separate assessments conducted by Munro’s on 9-10 August 2023 and 1 December 2023. The ranking is derived from a comparison of the total of each accounting firm’s overall star rating multiplied by each firm’s quantity of reviews as shown on Google Maps. A total of 4,235 Australian accounting firms listed on Google Maps were identified for the earlier assessment, and a total of 4,301 for the latter assessment, which may not represent a complete list of Australian accounting firms. Munro’s claims are based on Munro’s best estimation and represent a snapshot collected at the time of each assessment. If the assessment was to be conducted today, then it is likely that Munro’s ranking would have changed – Munro’s may or may not be in the Top 2% today. Also, the methodology does not account for other potentially relevant factors such as quality of service, expertise, or client satisfaction beyond Google Maps reviews.
video key points
Presented by: Drew Pflaum
video transcript
In December 2023, we conducted a review of Australian accounting firms on Google Maps, based on star rating and quantity of reviews.
Out of the 4,301 Australian accounting firms we identified on Google, Munro’s ranked number 44, placing us in the Top 2% of Australian Accounting Firms. We’re thrilled to share this fact with you and share those reviews on our website. We’d also like to thank all our clients who left us those wonderful reviews.
Thank you.
I have been a client of Munro’s for 2 years and am very happy with their service. They have saved me a lot of time, effort, and money.
Have been using Munro’s for many years now and always happy with the thorough and speedy work they do. Highly recommended.
I’m extremely pleased with the services of Munro’s Accountants. They are professional and easy to work with. My situation was not simple yet they completed the task and have provided me with peace of mind going forwards. I would not hesitate to recommend them. AAAAA+++++
Drew and the team helped me with my tax returns, especially reporting on cryptocurrency trading done in previous years. I highly recommend seeking their services for all tax/accounting matters, especially cryptocurrency trading. Thanks guys!
Super grateful to Drew and the team at Munro’s for their quick response and helpfulness! I reached out via their website to see about getting a referral for a comparable crypto tax advisor in the United States, as Munro’s seemed to be the best firm I came across in my research. Drew got back to me within hours and was kind enough to reach out to his network for a reputable contact. He directed me to a great firm and was quick, kind, and communicative throughout. Wish we were based in Australia so we could work with Drew and his team for all our tax advisory needs! Highly recommend.
Wonderful support and response from the team at Munros. We have been with them for many years covering both business and personal matters. It is a credit to both past and present staff.
Thank you
Fantastic work. Professional accountants with incredible response times and excellent advice.
Perfect service
Great Firm. Have been dealing with Christine for a few years and she is always there for advice and willing to help. Highly recommend.
Munro’s are an outstanding outfit mastering in complicated tax situations and are highly focussed on providing a client centred approach. I presented Saul with a complicated case of overdue tax’s and substantial crypto and share trading activity. To say that he handled this situation with aplomb is an understatement. He resolved my situation promptly and what seemed to be with ease. Sure it is great to have your taxes done by consummate professionals but for me this is not their best feature. It is the customer service that I received that was outstanding and exceeded my expectations. He was extremely patient and dealt with my constant questioning with a great attitude. Always polite and willing to offer his professional advice I sincerely felt like a had an ally in my corner. Saul was a pleasure to work with and I look forward to next years Tax Time.
Mark.
Our dealings with Drew Pflaum of Munros were a revelation to my wife and I. Never before had we encountered a business accountant with such dedicated commitment to his clients. Drew’s work ethic is outstanding. When we found Drew online we were in desperate circumstances, faced with the loss of our two properties.
His empathy, hard work, patience and breadth of knowledge was incomparable and took us from despair to hope very quickly. He worked out strategies that bought us time and helped us immensely.
Without Drew’s input our future prospects were bleak. We’re delighted to have had the opportunity to review our very positive experience.
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