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Growing a Business with Proactive Advice & Accountability
Running a growing business comes with its share of challenges – from cash flow pressures and rapid change to the constant need to review strategy. Many business owners find themselves overwhelmed by the day-to-day demands, unsure how to balance operational management with long-term growth. At Munro’s, we understand that even successful businesses need regular, honest advice and a reliable system of accountability to remain on track.
Our approach is simple yet powerful. We don’t just crunch numbers; we work alongside you as trusted advisors. We help you identify challenges before they become problems and put practical, evidence-based solutions in place. Imagine having a specialist who not only reviews your financial statements but also sits down with you regularly to discuss your progress, set realistic targets and hold you accountable for the steps that will drive sustainable growth. This is the difference between reactive number‐crunching and proactive business advisory.
When you engage Munro’s for advice and accountability, you’re gaining a partner who listens carefully to your unique situation. Whether you are a medium‐sized enterprise in the heart of Perth, a small business ready to scale, or even a high-growth startup, our approach is tailored to your needs. We ask the tough questions:
- Are you missing opportunities to reduce unnecessary tax?
- Have you structured your finances to protect your wealth?
- Is your cash flow management robust enough to support growth?
- Do you have systems in place to ensure that your strategic goals are met?
By addressing these questions, we help you develop a clear action plan. Our service goes beyond simply reviewing past performance. We work with you to set measurable targets and provide ongoing feedback. This ensures that as your business grows, you are not only compliant and efficient but also well-prepared for future opportunities – whether that’s taking on new markets, securing investment or planning a strategic exit.
The results speak for themselves. Businesses that work with Munro’s have better clarity in their decision-making processes, improved cash flow and profitability, and, most importantly, a more confident approach to growth. Our process is built on transparency and simplicity. We explain complex financial matters in plain language, ensuring you always understand the ‘what’, ‘how’ and ‘why’ behind our recommendations. Our commitment to being a safe set of hands means that every piece of advice is in your best interest – with no hidden costs and complete transparency throughout the engagement.
Our proven process includes a thorough initial review, ongoing check-ins and strategic growth programmes. We work with you to fine-tune your business operations, from tax minimisation and asset protection to improving your budgeting and forecasting practices. With Munro’s, you’re not just getting a service; you’re getting a dedicated partner who is as invested in your business success as you are.
Read Key Points & Transcript
Accountability & Guidance
video key points
- Crafting a clear winning strategy and structuring your organisation is pivotal, but the real challenge lies in effective implementation through accountability.
- As a business scales, maintaining a culture of accountability becomes more complex, necessitating uniform standards across the business to prevent misalignment, conflicts, and performance disparities, thereby ensuring cohesive growth.
- Accountability is not just about keeping track but also about offering guidance and corrective actions when needed, fostering a culture where feedback is constructive and aimed at keeping everyone on track towards the common goals.
- Building internal coaching capabilities within your team leaders and managers is essential for nurturing a culture of shared learning and accountability, especially as direct external coaching for every team member is not typically feasible.
- External coaching for top executives, like CEOs or business owners, can provide unbiased, clear perspectives that internal stakeholders might miss, proving crucial for businesses aiming to scale effectively.
- If your business faces challenges in scaling due to accountability or guidance issues, meet with us and we can explore how tailored support can address these areas and foster growth.
Presented By: Drew Pflaum
video transcript
Presuming you’ve crafted a clear winning strategy, designed your organisational structure and roles based on it, then your scale-up challenge relates to implementation. In other words, given your people have a clear understanding of what functions, responsibilities and authorities they have, you now need to hold them accountable.
Holding people accountable to the requisite high standards needed to achieve your strategy does not mean unfair criticism and being mean. Far from it. Holding people accountable means working through what they have already agreed is their responsibility and giving them the necessary feedback so they are informed they are on track or informed about the need for corrective action when they are off track.
For a small business, the culture and process of accountability is usually less formal than larger business. As businesses grow in size, employee count grows and management is delegated further and further away from the direct purview of the owner / CEO / MD. To enable a cohesive business which has many different leaders and managers, you should ensure everyone aligns around accountability standards.
If accountability standards are not uniform across the business, then you invite misalignment of culture, performance appraisal and potentially harmful conflict (whether obvious or hidden).
You’re therefore encouraged as a scaling business leader to reflect upon what are the accountability standards within your business and is everyone acting in unison?
Let us now turn to guidance.
Naturally, when holding people accountable, things will come up from time to time. This is inevitable as not one of us performs 100% all the time. In the moments where we need assistance with staying on track, we need guidance.
Whether, formally or informally, coaching helps guide us.
It’s practically unfeasible to engage a professional coach to guide every member of the business. Accordingly, leaders, managers, supervisors and seniors within your teams should be supported with learning and capability building to enable them to coach others. When you do this, we encourage you to be proactive, committed and open about the journey you are on. About internal coaches learning how to coach, and coachees learning how to take on their guidance. This can promote a trusting, enthusiastic culture of shared learning, accountability and guidance.
At the top of the business usually sits the CEO / MD / business owner. For them, turning to an internal coach is conceivable but often considered unworkable given people in these positions often find themselves unable to be completely open about the business with colleagues. Additionally, colleagues may also see the problems through a similar lens, or miss things due to inattentional blindness. This is why CEOs / MDs / business owners who are scaling businesses get support from external coaches.
Ultimately, a key ingredient for scaling your business is aligned accountability and guidance for all. If you feel these are areas holding your business back from scaling, then speak with us and we’ll design a way to help you resolve this issue.
Frequently Asked Questions for Business Growth Advice & Accountability
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What is included in your business growth advice service?
Our service can cover many different parts of business growth. For instance, it can include a comprehensive review of your financials, strategic planning sessions and ongoing accountability measures to ensure you meet your growth targets. -
How do your advisory sessions work?
We often begin with an in-depth initial review, followed by regular check-ins and growth programmes. This helps ensures continuous monitoring and actual implementation of your growth strategies. -
Can your services help reduce my tax liabilities?
Yes – our business accountants work with you to identify opportunities for tax minimisation and ensure your financial structure is optimised for tax efficiency. -
Are your services only for large businesses?
While we specialise in assisting medium-sized businesses, our approach is equally beneficial for small businesses with growth potential and high-growth startups. -
Do you offer solutions for cash flow management?
Absolutely. We help you develop robust cash flow forecasts, set budgets and implement strategies to improve liquidity and support sustainable growth. -
Are your advisory strategies applicable Australia-wide?
While Munro’s is based in Perth, our business improvement, advisory and accounting services are available throughout WA and Australia. -
What is the price for your business advisory service?
Our pricing is transparent and reflects the complexity of your needs. See our pricing page and then contact us for a personalised quote. -
How many clients have used your services?
Munro’s was established in 1973 and has provided accounting and business advisory services to more than a thousand clients – these clients being located in Perth, WA, the other side of Australia and some international clients too. Our clients frequently highlight our responsiveness, specialist advisory skills and the peace of mind we provide. We’ve thankful to have received over 100 5 star Google reviews, many praise our proactive approach and reliable service.
Where To Begin
Come Along To An Improve Session
First Session is FREE (incl. GST)
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Top 2% ranked Australian Accounting Firm
Claims of being a ‘Top 2% ranked Australian Accounting Firm‘ (and similar claims) are based on two separate assessments conducted by Munro’s on 9-10 August 2023 and 1 December 2023. The ranking is derived from a comparison of the total of each accounting firm’s overall star rating multiplied by each firm’s quantity of reviews as shown on Google Maps. A total of 4,235 Australian accounting firms listed on Google Maps were identified for the earlier assessment, and a total of 4,301 for the latter assessment, which may not represent a complete list of Australian accounting firms. Munro’s claims are based on Munro’s best estimation and represent a snapshot collected at the time of each assessment. If the assessment was to be conducted today, then it is likely that Munro’s ranking would have changed – Munro’s may or may not be in the Top 2% today. Also, the methodology does not account for other potentially relevant factors such as quality of service, expertise, or client satisfaction beyond Google Maps reviews.
Read Key Points & Transcript
video key points
- Top 2% ranked Australian Accounting Firm is based on two separate Munro’s assessments of Google reviews for Australian based accounting firms on 9-10 August 2023 and 1 December 2023.
- Both assessments found Munro’s to be in the Top 2% (position 66 out of 4,235 and position 44 out of 4,301 for the assessments, respectively) when a ranking was derived from a comparison of the total of each accounting firm’s overall star rating multiplied by each firm’s quantity of reviews as shown on Google Maps.
- If the assessment was to be conducted today, then it is likely that Munro’s ranking would have changed – Munro’s may or may not be in the Top 2% today.
Presented by: Drew Pflaum
video transcript
In December 2023, we conducted a review of Australian accounting firms on Google Maps, based on star rating and quantity of reviews.
Out of the 4,301 Australian accounting firms we identified on Google, Munro’s ranked number 44, placing us in the Top 2% of Australian Accounting Firms. We’re thrilled to share this fact with you and share those reviews on our website. We’d also like to thank all our clients who left us those wonderful reviews.
Thank you.
Munro’s have been our accountants, both for business and personal, for 50 years. During that time we have been really happy with the work done for us. The personel have always been professional, welcoming and efficient form the person at the front desk who greets you, to the people who handle your work.
Congratulations and best wishes for the future.
PS It does help that Simon supports the right footy team but he is not as good at tipping as he is at accounting!
I highly recommend Drew Pflaum at Munro’s for any matter relating to property, crypto, business tax, etc. I’ve recently met with Drew and he was very diligent and knowledgeable in explaining the best possible options/solutions I have available for my business. Drew is definitely the go-to person for any complex tax matters.
Discover Our Key Services & Solutions
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- Call Us 1800 818 924
- Email Us hello@munros.com.au
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308 Fitzgerald Street
Perth WA 6000