It’s very common for business owners to face mounting operational costs, overlooked revenue streams and a workforce that could perform better if only the right strategies were in place.
If you’re feeling overwhelmed by the day-to-day pressures and losing sight of the bigger picture, know that you’re not alone and there is help.
At Munro’s, our seasoned business advisory specialists based in Perth and serving clients Australia-wide, can work with you to uncover profit leaks, streamline operations and boost sales performance.
Our approach is holistic and tailored to your unique circumstances.
When you’re ready to talk about what we could do for you, please book a meeting or send an enquiry.
How much profit is your business losing to hidden waste inside your operations? Waste elimination is one of the most effective ways to increase profitability in your business.
Solutions
Waste-eliminating culture
Outcome
Long-term increased profitability
video key points
Presented by: Drew Pflaum
video transcript
Profit improvement is both a short-term and long-term activity.
In the short-term, you will do well to focus on:
See the videos on Improving the Top Line and Improving the Bottom Line for more on those.
The purpose of this video is about the longer-term profit improvement goal of waste mitigation.
Waste refers to elements within your business that do not perform a value-adding role. They aren’t things that your customer would appreciate or be willing to pay more for.
All businesses have waste. However, the extent of waste can differ dramatically.
Long-term waste can be hard to find and is commonly referred to as invisible waste.
To get rid of it, you need to understand where it can be found, how much it’s costing you and how it can be reduced or eliminated.
This task is both a simple and complex thing to do.
It’s simple in that there is an over-arching framework to follow, with simple tools to use to help identify waste.
It’s complex in that successfully implementing long-term waste reduction generally requires everyone’s involvement.
During the transformation into a waste eliminating culture, managers and employees alike need to learn how to consistently communicate effectively on continuous business improvement. This likely means that learning programmes need to be deployed, particularly to help managers engage differently with employees, transitioning from more traditional managers to facilitators of action and improvement.
Ultimately, to reap the full benefits of profit improvement managers need to go into it committed to a long-term process. That’s not to say short-term benefits won’t be found.
So, what type of culture with regards to waste elimination do you have?
Take the spam-free Profit Improvement Diagnostic to discover your top three strengths and weaknesses with respect to profit improvement.
Every business is unique, but they can share common problems when trying to increase sales. Has your sales growth stalled? Are your sales prices right?
Solution
Targeted growth
Outcome
Profitable revenue growth
video key points
Presented by: Drew Pflaum
video transcript
In this video we’re going to talk about the short-term profit improvement goal of improving the top line, which is one of the three key areas for Profit Improvement. If you want to learn more about managing costs, see the Improving the Bottom Line video. If you want to learn more about waste elimination, see the Business Waste video.
Now, onto improving the top line, which is about profitable revenue growth.
Hopefully you have taken note of the word “profitable” in ‘profitable revenue growth’. There is little, if any, reason to seek increased sales if it’s not going to be profitable. This means you must check your profit margins.
Checking your margins means looking into your product mix – what you sell, your customer mix – who you sell to, your prices and direct costs. It should also include a competitor analysis, in other words, a benchmarking exercise.
Your overall business strategy is also vital in developing a growth plan, since it directs where you want to grow.
This all then helps inform your targeted growth plan.
A well-constructed growth plan will include, amongst other things, your marketing strategies, sales strategies, complaints handling and discounting strategies, and repeat business strategies.
All intertwined to help improve your top line.
The toughest part of any plan is usually implementation. Be very mindful of this throughout the whole process of seeking to improve profit through revenue growth. Ask us for help if you need it, it’s why we’re here.
Do your costs only go up? Are you struggling to identify areas in your business where improvements can be made to increase profitability?
Solution
Strategic cost management system
Outcome
Costs under control
video key points
Presented by: Drew Pflaum
video transcript
Of the three key areas of profit improvement, cost management is usually the quickest to produce results.
The first thing you absolutely must have within a strategic cost management system is a superb accounting system. A system where your accounting records are accurate and up-to-date, almost in real-time.
The next things you should have are a budgeting and forecasting system. The budgeting and forecasting systems should be used to strategically fine-tune what your business’ financial position should be. Ultimately, these should help you gain clarity about your intended profit and return on investment.
In conjunction with this, benchmarking should also play a vital role. You should be benchmarking against your prior performance, competitors and best-in-class operators of other similar risk industries.
From these things, you will identify areas where improvement opportunities exist to increase profitability.
Actions which you may need to take include negotiating with suppliers, investigating and selecting alternatives, eliminating, optimising processes especially with AI and Robotic Process Automation, and enhancing recruitment and retention.
Very importantly, a strategic cost management system assigns responsibilities, incorporates accountability and has regular reviews.
Besides cost management, to seek further profit improvement you need to turn your attention to profitable revenue growth and waste reduction. The videos on Improving the Top Line and Business Waste provide further information about these other two key areas of profit improvement.
We now invite you to take the spam-free Profit Improvement Diagnostic to discover your top three strengths and weaknesses with respect to profit improvement.
When you’re ready for help, we look forward to the transformation we will achieve together.
What are the common causes of lost profit in a business?
Lost profit can stem from inefficient processes, excessive operational costs, poor staff performance, tax-driven accounting as opposed to data-driven accounting and missed opportunities in sales or pricing optimisation. Our approach focuses on uncovering these hidden drains and turning them into opportunities for growth.
How do Munro’s specialists improve profits for business owners?
We start by assessing your current performance, then together with you, we develop and implement strategies to eliminate waste and drive profitable revenue growth. This holistic process works on both short- and long-term issues, designed to ensure that over time, every facet of your business is aligned for better profitability.
Are your profit improvement services available Australia-wide?
Yes. While Munro’s is based in Perth, our profit improvement, advisory and business accounting services are available to small and medium businesses throughout WA and across Australia.
What is the pricing for your profit improvement service?
Our pricing is transparent and reflects the complexity of your needs. Please visit our pricing page for more information, then contact us for a personalised quote.
Why should I choose Munro’s for profit improvement?
Munro’s has a long history of providing reliable, specialist-led business advisory and accounting services. With over 100 five-star Google reviews praising our proactive and responsive problem-solving approach, we’re committed to delivering real, measurable improvements in your profit.
How do I get started with your profit improvement service?
Let’s begin with a free Get To Know Each Other meeting. You’ll meet with an experienced business advisor who will learn about your unique challenges and goals, then begin to work with you to outline a tailored approach that is designed to help you unlock hidden profit and drive long-term profitable growth.
First Session is Free (incl. GST)
Upskilling Event for Business LeadersClaims of being a ‘Top 2% ranked Australian Accounting Firm‘ (and similar claims) are based on two separate assessments conducted by Munro’s on 9-10 August 2023 and 1 December 2023. The ranking is derived from a comparison of the total of each accounting firm’s overall star rating multiplied by each firm’s quantity of reviews as shown on Google Maps. A total of 4,235 Australian accounting firms listed on Google Maps were identified for the earlier assessment, and a total of 4,301 for the latter assessment, which may not represent a complete list of Australian accounting firms. Munro’s claims are based on Munro’s best estimation and represent a snapshot collected at the time of each assessment. If the assessment was to be conducted today, then it is likely that Munro’s ranking would have changed – Munro’s may or may not be in the Top 2% today. Also, the methodology does not account for other potentially relevant factors such as quality of service, expertise, or client satisfaction beyond Google Maps reviews.
video key points
Presented by: Drew Pflaum
video transcript
In December 2023, we conducted a review of Australian accounting firms on Google Maps, based on star rating and quantity of reviews.
Out of the 4,301 Australian accounting firms we identified on Google, Munro’s ranked number 44, placing us in the Top 2% of Australian Accounting Firms. We’re thrilled to share this fact with you and share those reviews on our website. We’d also like to thank all our clients who left us those wonderful reviews.
Thank you.
Just met these guys on an initially consultation call. Can’t speak highly enough about them in the short time I’ve used their services. Their advice on the call and their follow up afterwards is the best I’ve seen. Highly recommend and looking forward to the continuing relationship. Thanks a lot Drew and Cherie.
Great business accountants. Helped with company tax return. Convenient location and nice office in Perth. Special thanks to accountant, Drew Pflaum. Highly recommended.
Congratulations Munro’s on reaching this significant milestone!
Our family business has been with Munro’s since its establishment 50 years ago. They have supported our business through 3 generations and we are confident that our relationship will continue to grow for many years to come. They are professional, reliable and understanding and we think of them like an extension of our family. We would highly recommend them to anyone!
I’m glad my sister introduced me to Carl, he has a wealth of knowledge, great at complex problem solving, always helpful and very attentive. Would give 10 stars if I could.
Drew provided great tax advice tailored to our circumstances. His guidance was clear, easy to understand and is expected to save us thousands. Munro’s accountants are fantastic, highly recommend.
Congratulations Munro’s on 50 years. I think my father must have been one of Donald’s and Barry’s earliest clients. Their names were ever present around the breakfast table when I was hopping on a school bus. I reflected with Christine a few months ago that the most important people in life were my family, my accountants, my GP and and Gough Whitlam. In no particluar order. (Why Gough Whitlam? He gave me a free university education and stopped the Vietnam ballot a year before it was my turn. And I have never voted labor). Thanks to Ian, Melissa, Christine, Noeline and Rama. Ever professional.
Drew and the team at Munros have managed our tax for the past 4-5 years. Drew has the expertise to resolve all our queries and always provides excellent service. We would highly recommend Drew and team.
Have been using Munro’s for many years now and always happy with the thorough and speedy work they do. Highly recommended.
Munros have been doing my family tax returns for the past 3 years, and I’ve been nothing but delighted with the service they’ve offered. They took on a relatively complex set of returns, including sharing of CGT benefits between myself and my partner, and did exactly what I hoped they’d do, and more. Not only that, they always went above and beyond to explain what they have done and why, keeping us happy and at ease at all times during the tax return processes.
And to top it off, their knowledge of the crypto space is phenomenal, as are the tools they’ve developed to report and get the best possible returns with cryptos in mind.
Give them a try, I guarantee you won’t be disappointed.
We are 3rd generation clients.
Munros are more than accountants they have a general interest in the wellbeing of our business.
Munros are forward thinking business organisers and friends
We wish them well for the next 50 years
I came over to Australia with a highly complicated cryptocurrency investing and trading portfolio. I never realised that I had to declare this in my tax returns as I had never cashed out into my bank account. I soon discovered that every transaction is taxable irrespective of whether or not you cash out. I contacted Munro’s in an outright panic and was put through to Cherie and explained everything to her. She immediately put me at ease and took control of my situation. From the start it was evident that I was in the care of a real professional tax consultant. I handed her a nightmare on a plate (3 years of highly complicated transactions) and she seamlessly worked through it. Cherie has incredible knowledge and experience and through this, Munro’s saved us thousands of dollars. I will remain at Munro’s until the very end. Thank you Cherie, you are the most knowledgeable and professional tax consultant that I have ever dealt with.
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