Very professional and communicative, will use again next year. Thank you.
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Advice from Perth-based Business Advisors about Improving Profits
It’s very common for business owners to face mounting operational costs, overlooked revenue streams and a workforce that could perform better if only the right strategies were in place.
If you’re feeling overwhelmed by the day-to-day pressures and losing sight of the bigger picture, know that you’re not alone and there is help.
At Munro’s, our seasoned business advisory specialists based in Perth and serving clients Australia-wide, can work with you to uncover profit leaks, streamline operations and boost sales performance.
Our approach is holistic and tailored to your unique circumstances.
When you’re ready to talk about what we could do for you, please book a meeting or send an enquiry.
Problem 1: Business Waste
How much profit is your business losing to hidden waste inside your operations? Waste elimination is one of the most effective ways to increase profitability in your business.
Solutions
Waste-eliminating culture
Outcome
Long-term increased profitability
Read Key Points & Transcript
Improving Profit With A Specific Work Culture
video key points
- Profit improvement requires a focus on the right structure, people, processes, in-demand products, and the correct customers in the short term, while the long-term goal centres on continuous prevention of waste, elements in the business that don’t add value or that customers wouldn’t pay more for.
- Identifying and eliminating long-term waste involves understanding where waste occurs, its cost, and strategies for reduction or elimination, a task that is straightforward yet intricate due to the necessity of a holistic approach.
- The eradication of waste requires a shift towards a culture of continuous improvement, necessitating effective communication across all levels of management and staff, and often the introduction of learning programmes to assist managers in transitioning to facilitators of action and improvement.
- Long-term profit improvement is a commitment to an ongoing process, though short-term gains are also achievable.
- Engage with the spam-free Profit Improvement Diagnostic to identify your top three strengths and weaknesses regarding profit improvement, encouraging proactive steps towards your business improvement.
Presented by: Drew Pflaum
video transcript
Profit improvement is both a short-term and long-term activity.
In the short-term, you will do well to focus on:
- having the right structure in place;
- the best people;
- great processes;
- in-demand products; and
- the right customers.
See the videos on Improving the Top Line and Improving the Bottom Line for more on those.
The purpose of this video is about the longer-term profit improvement goal of waste mitigation.
Waste refers to elements within your business that do not perform a value-adding role. They aren’t things that your customer would appreciate or be willing to pay more for.
All businesses have waste. However, the extent of waste can differ dramatically.
Long-term waste can be hard to find and is commonly referred to as invisible waste.
To get rid of it, you need to understand where it can be found, how much it’s costing you and how it can be reduced or eliminated.
This task is both a simple and complex thing to do.
It’s simple in that there is an over-arching framework to follow, with simple tools to use to help identify waste.
It’s complex in that successfully implementing long-term waste reduction generally requires everyone’s involvement.
During the transformation into a waste eliminating culture, managers and employees alike need to learn how to consistently communicate effectively on continuous business improvement. This likely means that learning programmes need to be deployed, particularly to help managers engage differently with employees, transitioning from more traditional managers to facilitators of action and improvement.
Ultimately, to reap the full benefits of profit improvement managers need to go into it committed to a long-term process. That’s not to say short-term benefits won’t be found.
So, what type of culture with regards to waste elimination do you have?
- Does your business accept that some wastes just happen?
- Do excessive costs, outdated processes or slow decision-making go unresolved for far too long?
- Or, are each of your employees’ champions of waste reduction?
Take the spam-free Profit Improvement Diagnostic to discover your top three strengths and weaknesses with respect to profit improvement.
Problem 2: Improving the Top Line
Every business is unique, but they can share common problems when trying to increase sales. Has your sales growth stalled? Are your sales prices right?
Solution
Targeted growth
Outcome
Profitable revenue growth
Read Key Points & Transcript
Improving the Top Line
video key points
- Improving the top line focuses on profitable revenue growth, emphasising the importance of ‘profit’ over mere sales increases.
- Essential to this is evaluating profit margins, including product and customer mix, pricing, direct costs, and conducting competitor analysis for benchmarking.
- Developing a strategic growth plan, guided by the overall business strategy, is crucial for directing profitable growth efforts.
- A comprehensive growth plan encompasses marketing, sales, complaint handling, discounting, and repeat business strategies.
- Effective implementation is critical to the success of any growth plan, with an emphasis on mindful execution throughout the process.
Presented by: Drew Pflaum
video transcript
In this video we’re going to talk about the short-term profit improvement goal of improving the top line, which is one of the three key areas for Profit Improvement. If you want to learn more about managing costs, see the Improving the Bottom Line video. If you want to learn more about waste elimination, see the Business Waste video.
Now, onto improving the top line, which is about profitable revenue growth.
Hopefully you have taken note of the word “profitable” in ‘profitable revenue growth’. There is little, if any, reason to seek increased sales if it’s not going to be profitable. This means you must check your profit margins.
Checking your margins means looking into your product mix – what you sell, your customer mix – who you sell to, your prices and direct costs. It should also include a competitor analysis, in other words, a benchmarking exercise.
Your overall business strategy is also vital in developing a growth plan, since it directs where you want to grow.
This all then helps inform your targeted growth plan.
A well-constructed growth plan will include, amongst other things, your marketing strategies, sales strategies, complaints handling and discounting strategies, and repeat business strategies.
All intertwined to help improve your top line.
The toughest part of any plan is usually implementation. Be very mindful of this throughout the whole process of seeking to improve profit through revenue growth. Ask us for help if you need it, it’s why we’re here.
Problem 3: Improving the Bottom Line
Do your costs only go up? Are you struggling to identify areas in your business where improvements can be made to increase profitability?
Solution
Strategic cost management system
Outcome
Costs under control
Read Key Points & Transcript
Improving the Bottom Line
video key points
- Cost management is one of the quickest avenues for profit enhancement.
- Strategic implementation of budgeting and forecasting systems is critical.
- Benchmarking is essential, comparing against past performance, competitors, and leading entities in similar risk industries to spotlight profitability enhancement opportunities.
- A multifaceted approach involving supplier negotiations, alternative explorations, process optimisation via AI and Robotic Process Automation, and recruitment enhancements is advocated to maximise profitability.
- The strategic cost management framework demands clear responsibility allocation, accountability, and periodic evaluations to ensure continuous improvement.
- To further explore profit maximisation, engage with the spam-free Profit Improvement Diagnostic, a step towards identifying strengths and weaknesses in profit enhancement strategies.
Presented by: Drew Pflaum
video transcript
Of the three key areas of profit improvement, cost management is usually the quickest to produce results.
The first thing you absolutely must have within a strategic cost management system is a superb accounting system. A system where your accounting records are accurate and up-to-date, almost in real-time.
The next things you should have are a budgeting and forecasting system. The budgeting and forecasting systems should be used to strategically fine-tune what your business’ financial position should be. Ultimately, these should help you gain clarity about your intended profit and return on investment.
In conjunction with this, benchmarking should also play a vital role. You should be benchmarking against your prior performance, competitors and best-in-class operators of other similar risk industries.
From these things, you will identify areas where improvement opportunities exist to increase profitability.
Actions which you may need to take include negotiating with suppliers, investigating and selecting alternatives, eliminating, optimising processes especially with AI and Robotic Process Automation, and enhancing recruitment and retention.
Very importantly, a strategic cost management system assigns responsibilities, incorporates accountability and has regular reviews.
Besides cost management, to seek further profit improvement you need to turn your attention to profitable revenue growth and waste reduction. The videos on Improving the Top Line and Business Waste provide further information about these other two key areas of profit improvement.
We now invite you to take the spam-free Profit Improvement Diagnostic to discover your top three strengths and weaknesses with respect to profit improvement.
When you’re ready for help, we look forward to the transformation we will achieve together.
Frequently Asked Questions About Improving Profits
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What are the common causes of lost profit in a business?
Lost profit can stem from inefficient processes, excessive operational costs, poor staff performance, tax-driven accounting as opposed to data-driven accounting and missed opportunities in sales or pricing optimisation. Our approach focuses on uncovering these hidden drains and turning them into opportunities for growth. -
How do Munro’s specialists improve profits for business owners?
We start by assessing your current performance, then together with you, we develop and implement strategies to eliminate waste and drive profitable revenue growth. This holistic process works on both short- and long-term issues, designed to ensure that over time, every facet of your business is aligned for better profitability. -
Are your profit improvement services available Australia-wide?
Yes. While Munro’s is based in Perth, our profit improvement, advisory and business accounting services are available to small and medium businesses throughout WA and across Australia. -
What is the pricing for your profit improvement service?
Our pricing is transparent and reflects the complexity of your needs. Please visit our pricing page for more information, then contact us for a personalised quote. -
Why should I choose Munro’s for profit improvement?
Munro’s has a long history of providing reliable, specialist-led business advisory and accounting services. With over 100 five-star Google reviews praising our proactive and responsive problem-solving approach, we’re committed to delivering real, measurable improvements in your profit. -
How do I get started with your profit improvement service?
Let’s begin with a free Get To Know Each Other meeting. You’ll meet with an experienced business advisor who will learn about your unique challenges and goals, then begin to work with you to outline a tailored approach that is designed to help you unlock hidden profit and drive long-term profitable growth.
Where To Begin
Come Along To An Improve Session
First Session is Free (incl. GST)
Upskilling Event for Business LeadersTop 2% ranked Australian Accounting Firm
Claims of being a ‘Top 2% ranked Australian Accounting Firm‘ (and similar claims) are based on two separate assessments conducted by Munro’s on 9-10 August 2023 and 1 December 2023. The ranking is derived from a comparison of the total of each accounting firm’s overall star rating multiplied by each firm’s quantity of reviews as shown on Google Maps. A total of 4,235 Australian accounting firms listed on Google Maps were identified for the earlier assessment, and a total of 4,301 for the latter assessment, which may not represent a complete list of Australian accounting firms. Munro’s claims are based on Munro’s best estimation and represent a snapshot collected at the time of each assessment. If the assessment was to be conducted today, then it is likely that Munro’s ranking would have changed – Munro’s may or may not be in the Top 2% today. Also, the methodology does not account for other potentially relevant factors such as quality of service, expertise, or client satisfaction beyond Google Maps reviews.
Read Key Points & Transcript
video key points
- Top 2% ranked Australian Accounting Firm is based on two separate Munro’s assessments of Google reviews for Australian based accounting firms on 9-10 August 2023 and 1 December 2023.
- Both assessments found Munro’s to be in the Top 2% (position 66 out of 4,235 and position 44 out of 4,301 for the assessments, respectively) when a ranking was derived from a comparison of the total of each accounting firm’s overall star rating multiplied by each firm’s quantity of reviews as shown on Google Maps.
- If the assessment was to be conducted today, then it is likely that Munro’s ranking would have changed – Munro’s may or may not be in the Top 2% today.
Presented by: Drew Pflaum
video transcript
In December 2023, we conducted a review of Australian accounting firms on Google Maps, based on star rating and quantity of reviews.
Out of the 4,301 Australian accounting firms we identified on Google, Munro’s ranked number 44, placing us in the Top 2% of Australian Accounting Firms. We’re thrilled to share this fact with you and share those reviews on our website. We’d also like to thank all our clients who left us those wonderful reviews.
Thank you.
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My husband and I were looking for some advice on a short time frame with regards to purchasing a piece of farmland. We had an offer in hand and a peculiar clause that we needed advice on. Adam Carter was prompt, detailed and courteous in all dealings with us. He helped us meet our deadline, understand the consequences of each available option and now establish our small farming enterprise. We cannot thank him and the team at Munro’s enough. Highly recommend their services.
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5 Stars from Don. I can’t thank Drew and Brian enough for dealing with my very complex history across multiple years of cryptocurrency trading. This has been across many exchanges, wallets, and my Dash Masternode history also. Drew and Brian have been flawless when fielding my various questions across the months it has taken to work through my complex case load.
Based in Sydney, I got into cryptocurrency in 2013, and it lead me down a trajectory in life I could never have foreseen. Getting this tax aspect of it up to date will take a layer of stress off my back.I highly recommend Munro’s, Perth.
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Huge thankyou to Drew, Rama and the whole Munro’s team. Great service and easy to deal with. Was an absolute pleasure. A+
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I’ve used Munro’s for my past 3 tax returns. They are always very responsive to my enquiries and provide excellent advice when questioned. I now have a much better understanding of the tax obligations within my field of work and my investments thanks to them. It’s definitely worth paying for an accountant who knows what they’re doing! Cheers.
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Mike and the team at Munro’s have managed our personal and business affairs for over 20 years consistently achieving excellent results. Now in retirement we continue to be totally confident with Mikes advice. Congratulations Munro’s on 50 wonderful Years.
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Congratulations on 50 years of accounting.
Munro`s have managed our family business affairs for approximately 45 years.
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I can highly recommend Tony and Michael at Munros – they have done my family affairs for several years now and couldn’t be more happier with the service I receive. The quality and professionalism of the work is second to none.
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Munro’s have been our accountants, both for business and personal, for 50 years. During that time we have been really happy with the work done for us. The personel have always been professional, welcoming and efficient form the person at the front desk who greets you, to the people who handle your work.
Congratulations and best wishes for the future.
PS It does help that Simon supports the right footy team but he is not as good at tipping as he is at accounting!
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Rama and the team at Munro’s provided prompt and thorough crypto tax advice. They are very professional and I highly recommend their services.
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Thanks Drew, your guidance into my situation was very helpful. I’m sure your knowledge and expertise will be required in the future for ongoing decisions. Highly recommended!!
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Happy 50 years !!! I joined Munro’s in 1974 just close to when the accounting firm had started, Don Munro was my accountant at the time and helped greatly in all my various problems and successes and he still remained a very dear friend to me; now Simon Strawbridge is looking after me and I can only praise all the work that he has been doing for me not only in accounting, but also in advising my various legal problems and investments.
I can only say well done to the whole team and hope that I will still be their client in the coming years.
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From the moment we met Simon Strawbridge we were impressed and put at ease by his personable manner. We knew our taxation assessment was in competent and knowledgeable hands.We have been with Munro’s for 8+ years. During this time Drew Pflaum assisted us with BAS issues, which was greatly appreciated easing another financial burden. All the staff whom have assisted us through the years have been highly professional and always pleasant. In particular those at the reception desk always helped us with a smile. Even when reception was not attended, someone was quick to assist us. Munro’s make taxation assessment time a breeze. Thank you Munro’s. Congratulations on 50 years of excellent service
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Congratulations to Munro’s for achieving 50 years in business.
Special thanks and appreciation to Mike, Barry and the many staff throughout the years who have supported myself and my family with their professional services.
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We followed Mike Beer when he joined Munros and have been with them ever since. Mike has been a huge help over many years. He is always available to answer even the most basic/ extraordinarily naive questions, and always with a generous and helpful attitude.
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Drew has been exceptional. Very knowledgeable, easy to understand, timely with his responses, he came in to bat for us when we needed someone to do that. Highly, HIGHLY recommend.
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From the small technical stuff to the sage big picture advice, Simon and team Munro’s have been patiently guiding and safeguarding our family’s financial journey for decades. THANKS !! Here’s to the next 50 years!
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Accountant Drew was very helpful with a detailed insight to capital gains tax and reset period shall we sell our property. Drew contacted five minutes after I enquired to the office and followed up with this assessment
The tax tribunal has said that a common-sense assessment applies when considering the varying number of factors and even conflicting circumstances when determining if a house is someone’s main residence. In your case, the Bunbury house may have become your main residence for that short eight week stay if you moved a great deal of personal belonging there. However, a common-sense assessment likely suggests it did not become your main residence (at least on the facts that I know). If it didn’t become your main residence, then the maximum period you can claim the property as your main residence for the period since 2018 is 6 years. I.e. 2018-2014. For the period 2024 onwards, the main residence exemption cannot apply. You could, however, move back in and re-establish it as your main residence and then move out and rent again, which would restart the absentee rule. However, you still would not get the main residence exemption for the period 2024 to the time you moved back in because the maximum 6 years has expired for this current period of absence.
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Congratulations to Munro’s for achieving 50 years of service to WA, with a special thanks to Mike and his team for looking after us through our business, personnel and financial journey.
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Excellent accounting service with a deep understanding of tax implications for SMSFs.
I was very impressed with Munro’s accounting service. Before I engaged with Munro’s, I met with accountants across Australia, but I decided to go with Munro’s because of their breadth and understanding of taxation.
Brian from Munro’s was able to quickly and efficiently complete my 2023 tax returns, and also provided additional advice and expertise on how I could better structure my affairs.
Originally, I briefed Munro’s to wind back my SMSF due to the administrative burden of managing it. However, Munro’s was able to clearly understand my affairs and prepare the tax documentation in a way that reduced the administrative burden. I was so impressed with their service that I decided to continue with the SMSF after all.
I highly recommend Munro’s to anyone looking for an accounting service with a deep understanding of taxation and SMSFs.
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Munro’s are an honest, reliable, on the ball, and personable business. The family feel engendered has been highly regarded by our family for over 40 years.
Congratulations on a significant and well deserved creditable milestone, with best wishes for what we are sure will be a successful future.
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Mike has been most helpful and professional with our accounting, superannuation and taxation affairs. We had transferred some years ago from a less than professional person and now very pleased to be with Munro’s. Congratulations on 50 years and best wishes for a long and successful future.
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Tell us about your problem and we’ll respond within 1 business day.
- Call Us 1800 818 924
- Email Us hello@munros.com.au
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308 Fitzgerald Street
Perth WA 6000