Thanks Drew and Michael, great job 👍
Magazine
Do You Thrive To Learn More About How To Achieve Greater Business Success?
Sign up to our magazine designed specifically for Australian business leaders.
Advice from Perth-based Business Advisors about Improving Profits
It’s very common for business owners to face mounting operational costs, overlooked revenue streams and a workforce that could perform better if only the right strategies were in place.
If you’re feeling overwhelmed by the day-to-day pressures and losing sight of the bigger picture, know that you’re not alone and there is help.
At Munro’s, our seasoned business advisory specialists based in Perth and serving clients Australia-wide, can work with you to uncover profit leaks, streamline operations and boost sales performance.
Our approach is holistic and tailored to your unique circumstances.
When you’re ready to talk about what we could do for you, please book a meeting or send an enquiry.
Problem 1: Business Waste
How much profit is your business losing to hidden waste inside your operations? Waste elimination is one of the most effective ways to increase profitability in your business.
Solutions
Waste-eliminating culture
Outcome
Long-term increased profitability
Read Key Points & Transcript
Improving Profit With A Specific Work Culture
video key points
- Profit improvement requires a focus on the right structure, people, processes, in-demand products, and the correct customers in the short term, while the long-term goal centres on continuous prevention of waste, elements in the business that don’t add value or that customers wouldn’t pay more for.
- Identifying and eliminating long-term waste involves understanding where waste occurs, its cost, and strategies for reduction or elimination, a task that is straightforward yet intricate due to the necessity of a holistic approach.
- The eradication of waste requires a shift towards a culture of continuous improvement, necessitating effective communication across all levels of management and staff, and often the introduction of learning programmes to assist managers in transitioning to facilitators of action and improvement.
- Long-term profit improvement is a commitment to an ongoing process, though short-term gains are also achievable.
- Engage with the spam-free Profit Improvement Diagnostic to identify your top three strengths and weaknesses regarding profit improvement, encouraging proactive steps towards your business improvement.
Presented by: Drew Pflaum
video transcript
Profit improvement is both a short-term and long-term activity.
In the short-term, you will do well to focus on:
- having the right structure in place;
- the best people;
- great processes;
- in-demand products; and
- the right customers.
See the videos on Improving the Top Line and Improving the Bottom Line for more on those.
The purpose of this video is about the longer-term profit improvement goal of waste mitigation.
Waste refers to elements within your business that do not perform a value-adding role. They aren’t things that your customer would appreciate or be willing to pay more for.
All businesses have waste. However, the extent of waste can differ dramatically.
Long-term waste can be hard to find and is commonly referred to as invisible waste.
To get rid of it, you need to understand where it can be found, how much it’s costing you and how it can be reduced or eliminated.
This task is both a simple and complex thing to do.
It’s simple in that there is an over-arching framework to follow, with simple tools to use to help identify waste.
It’s complex in that successfully implementing long-term waste reduction generally requires everyone’s involvement.
During the transformation into a waste eliminating culture, managers and employees alike need to learn how to consistently communicate effectively on continuous business improvement. This likely means that learning programmes need to be deployed, particularly to help managers engage differently with employees, transitioning from more traditional managers to facilitators of action and improvement.
Ultimately, to reap the full benefits of profit improvement managers need to go into it committed to a long-term process. That’s not to say short-term benefits won’t be found.
So, what type of culture with regards to waste elimination do you have?
- Does your business accept that some wastes just happen?
- Do excessive costs, outdated processes or slow decision-making go unresolved for far too long?
- Or, are each of your employees’ champions of waste reduction?
Take the spam-free Profit Improvement Diagnostic to discover your top three strengths and weaknesses with respect to profit improvement.
Problem 2: Improving the Top Line
Every business is unique, but they can share common problems when trying to increase sales. Has your sales growth stalled? Are your sales prices right?
Solution
Targeted growth
Outcome
Profitable revenue growth
Read Key Points & Transcript
Improving the Top Line
video key points
- Improving the top line focuses on profitable revenue growth, emphasising the importance of ‘profit’ over mere sales increases.
- Essential to this is evaluating profit margins, including product and customer mix, pricing, direct costs, and conducting competitor analysis for benchmarking.
- Developing a strategic growth plan, guided by the overall business strategy, is crucial for directing profitable growth efforts.
- A comprehensive growth plan encompasses marketing, sales, complaint handling, discounting, and repeat business strategies.
- Effective implementation is critical to the success of any growth plan, with an emphasis on mindful execution throughout the process.
Presented by: Drew Pflaum
video transcript
In this video we’re going to talk about the short-term profit improvement goal of improving the top line, which is one of the three key areas for Profit Improvement. If you want to learn more about managing costs, see the Improving the Bottom Line video. If you want to learn more about waste elimination, see the Business Waste video.
Now, onto improving the top line, which is about profitable revenue growth.
Hopefully you have taken note of the word “profitable” in ‘profitable revenue growth’. There is little, if any, reason to seek increased sales if it’s not going to be profitable. This means you must check your profit margins.
Checking your margins means looking into your product mix – what you sell, your customer mix – who you sell to, your prices and direct costs. It should also include a competitor analysis, in other words, a benchmarking exercise.
Your overall business strategy is also vital in developing a growth plan, since it directs where you want to grow.
This all then helps inform your targeted growth plan.
A well-constructed growth plan will include, amongst other things, your marketing strategies, sales strategies, complaints handling and discounting strategies, and repeat business strategies.
All intertwined to help improve your top line.
The toughest part of any plan is usually implementation. Be very mindful of this throughout the whole process of seeking to improve profit through revenue growth. Ask us for help if you need it, it’s why we’re here.
Problem 3: Improving the Bottom Line
Do your costs only go up? Are you struggling to identify areas in your business where improvements can be made to increase profitability?
Solution
Strategic cost management system
Outcome
Costs under control
Read Key Points & Transcript
Improving the Bottom Line
video key points
- Cost management is one of the quickest avenues for profit enhancement.
- Strategic implementation of budgeting and forecasting systems is critical.
- Benchmarking is essential, comparing against past performance, competitors, and leading entities in similar risk industries to spotlight profitability enhancement opportunities.
- A multifaceted approach involving supplier negotiations, alternative explorations, process optimisation via AI and Robotic Process Automation, and recruitment enhancements is advocated to maximise profitability.
- The strategic cost management framework demands clear responsibility allocation, accountability, and periodic evaluations to ensure continuous improvement.
- To further explore profit maximisation, engage with the spam-free Profit Improvement Diagnostic, a step towards identifying strengths and weaknesses in profit enhancement strategies.
Presented by: Drew Pflaum
video transcript
Of the three key areas of profit improvement, cost management is usually the quickest to produce results.
The first thing you absolutely must have within a strategic cost management system is a superb accounting system. A system where your accounting records are accurate and up-to-date, almost in real-time.
The next things you should have are a budgeting and forecasting system. The budgeting and forecasting systems should be used to strategically fine-tune what your business’ financial position should be. Ultimately, these should help you gain clarity about your intended profit and return on investment.
In conjunction with this, benchmarking should also play a vital role. You should be benchmarking against your prior performance, competitors and best-in-class operators of other similar risk industries.
From these things, you will identify areas where improvement opportunities exist to increase profitability.
Actions which you may need to take include negotiating with suppliers, investigating and selecting alternatives, eliminating, optimising processes especially with AI and Robotic Process Automation, and enhancing recruitment and retention.
Very importantly, a strategic cost management system assigns responsibilities, incorporates accountability and has regular reviews.
Besides cost management, to seek further profit improvement you need to turn your attention to profitable revenue growth and waste reduction. The videos on Improving the Top Line and Business Waste provide further information about these other two key areas of profit improvement.
We now invite you to take the spam-free Profit Improvement Diagnostic to discover your top three strengths and weaknesses with respect to profit improvement.
When you’re ready for help, we look forward to the transformation we will achieve together.
Frequently Asked Questions About Improving Profits
-
What are the common causes of lost profit in a business?
Lost profit can stem from inefficient processes, excessive operational costs, poor staff performance, tax-driven accounting as opposed to data-driven accounting and missed opportunities in sales or pricing optimisation. Our approach focuses on uncovering these hidden drains and turning them into opportunities for growth. -
How do Munro’s specialists improve profits for business owners?
We start by assessing your current performance, then together with you, we develop and implement strategies to eliminate waste and drive profitable revenue growth. This holistic process works on both short- and long-term issues, designed to ensure that over time, every facet of your business is aligned for better profitability. -
Are your profit improvement services available Australia-wide?
Yes. While Munro’s is based in Perth, our profit improvement, advisory and business accounting services are available to small and medium businesses throughout WA and across Australia. -
What is the pricing for your profit improvement service?
Our pricing is transparent and reflects the complexity of your needs. Please visit our pricing page for more information, then contact us for a personalised quote. -
Why should I choose Munro’s for profit improvement?
Munro’s has a long history of providing reliable, specialist-led business advisory and accounting services. With over 100 five-star Google reviews praising our proactive and responsive problem-solving approach, we’re committed to delivering real, measurable improvements in your profit. -
How do I get started with your profit improvement service?
Let’s begin with a free Get To Know Each Other meeting. You’ll meet with an experienced business advisor who will learn about your unique challenges and goals, then begin to work with you to outline a tailored approach that is designed to help you unlock hidden profit and drive long-term profitable growth.
Where To Begin
Come Along To An Improve Session
First Session is Free (incl. GST)
Upskilling Event for Business LeadersTop 2% ranked Australian Accounting Firm
Claims of being a ‘Top 2% ranked Australian Accounting Firm‘ (and similar claims) are based on two separate assessments conducted by Munro’s on 9-10 August 2023 and 1 December 2023. The ranking is derived from a comparison of the total of each accounting firm’s overall star rating multiplied by each firm’s quantity of reviews as shown on Google Maps. A total of 4,235 Australian accounting firms listed on Google Maps were identified for the earlier assessment, and a total of 4,301 for the latter assessment, which may not represent a complete list of Australian accounting firms. Munro’s claims are based on Munro’s best estimation and represent a snapshot collected at the time of each assessment. If the assessment was to be conducted today, then it is likely that Munro’s ranking would have changed – Munro’s may or may not be in the Top 2% today. Also, the methodology does not account for other potentially relevant factors such as quality of service, expertise, or client satisfaction beyond Google Maps reviews.
Read Key Points & Transcript
video key points
- Top 2% ranked Australian Accounting Firm is based on two separate Munro’s assessments of Google reviews for Australian based accounting firms on 9-10 August 2023 and 1 December 2023.
- Both assessments found Munro’s to be in the Top 2% (position 66 out of 4,235 and position 44 out of 4,301 for the assessments, respectively) when a ranking was derived from a comparison of the total of each accounting firm’s overall star rating multiplied by each firm’s quantity of reviews as shown on Google Maps.
- If the assessment was to be conducted today, then it is likely that Munro’s ranking would have changed – Munro’s may or may not be in the Top 2% today.
Presented by: Drew Pflaum
video transcript
In December 2023, we conducted a review of Australian accounting firms on Google Maps, based on star rating and quantity of reviews.
Out of the 4,301 Australian accounting firms we identified on Google, Munro’s ranked number 44, placing us in the Top 2% of Australian Accounting Firms. We’re thrilled to share this fact with you and share those reviews on our website. We’d also like to thank all our clients who left us those wonderful reviews.
Thank you.
-
read more
-
read more
Great team and great service.
-
read more
After “investing” in cryptocurrencies for the past few years I thought my tax return was going to be a nightmare. Cherie and the team at Munro’s have done a fantastic job at making my last two tax returns as easy as possible for me and I will be continuing to use their services in the future.
-
read more
As soon as I saw that Munro’s were recommended by the cryptocurrency tracking app CoinTracking for tax advice, I knew they must be absolute pros.
Munro’s will be my accountants for life now. Nothing was too much trouble and everything has gone so smoothly.
Here’s what Carl fixed for me for my latest tax return:
reconciled complex history from various crypto exchanges, some of which are now defunct, which I had spent several days trying to get various AI models to assist with to no avail
fixed my balance issue in CoinTracking to accurately reflect my position
Corrected purchase and sales history for employee shares scheme
Adjust various mistakes from my previous accountants and carry forward the adjustments
Scrutinised previous tax returns to adjust missed capital losses from a kitchen renovation completed over a decade ago on an investment property that can now be used to offset future capital gains.
Provide clear advice on every single thing I asked with no hesitation. It’s so obvious that these guys have seen it all and done it all.
Because I’m with Munro’s now, I feel SO much more confident about some big financial moves where the nightmarish tax implications would otherwise boggle the mind.
Thank you so much!
By the way, I wasn’t asked to do this review or sent one of those “please review us on Google” emails. I am posting this because I’m so happy with the service I was provided, it sells itself and I suppose a perfect 5 star rating with 140+ reviews is a testament to the fact that all of Munro’s customers have a similar experience to me. If you have complex tax affairs I don’t think you’ll find anyone better.
-
read more
Great business accountants. Helped with company tax return. Convenient location and nice office in Perth. Special thanks to accountant, Drew Pflaum. Highly recommended.
-
read more
My husband and I were looking for some advice on a short time frame with regards to purchasing a piece of farmland. We had an offer in hand and a peculiar clause that we needed advice on. Adam Carter was prompt, detailed and courteous in all dealings with us. He helped us meet our deadline, understand the consequences of each available option and now establish our small farming enterprise. We cannot thank him and the team at Munro’s enough. Highly recommend their services.
-
read more
Congratulations Munro’s on 50 years. I think my father must have been one of Donald’s and Barry’s earliest clients. Their names were ever present around the breakfast table when I was hopping on a school bus. I reflected with Christine a few months ago that the most important people in life were my family, my accountants, my GP and and Gough Whitlam. In no particluar order. (Why Gough Whitlam? He gave me a free university education and stopped the Vietnam ballot a year before it was my turn. And I have never voted labor). Thanks to Ian, Melissa, Christine, Noeline and Rama. Ever professional.
-
read more
Munros was really helpful in listening to my situation and taking their time in pointing me to the right direction for my complex tax matters. I high recommend their services!
-
read more
We have been looked after by accountant Mr Carl Hansen. We are very grateful for his help on our tax matters. He is very thorough, knowledgeable and easy to approach. Highly recommend!
-
read more
We have been clients of Munro’s (and Donald F Munro & Assoc. before that) for more than 50 years and have always found them to be right on point with their advice and work. Nothing is too much trouble to research and the responses always given in easy-to-understand language. We love that the K.I.S.S principle is used (keep-it-simple-stupid!) We can’t thank Simon and Carl enough for the great service that they provide. I have also, in community roles, worked with Barry Virgo and Ian Arblaster over the years on Co-operative business and their knowledge was second to none.
Thank you and congratulations Munro’s on 50 years + in business.
-
read more
Drew is absolutely amazing and very informative regarding tax purposes.
If you are a NZ citizen and not already an Australian citizen, then you need to book a time with Drew.It was a breath of fresh air speaking with Drew as our previous accountants could not relay a definitive answer for some of the questions we had, and Drew answered it without a second thought.
Seeking information regarding tax can be a daunting subject and not everyone explains it in Layman’s term, and that’s where Drew fits that topic.
Definitely gained a couple more clients and has definitely earnt our business going forward.
Thanks Drew 👍🏾
-
read more
-
read more
-
read more
Thanks very much Rama & Christine! … and Drew 🙂 Although I’m based in Sydney I have been using Munros’ for my SMSF and other accounting matters for many years now and they have always been exceptionally professional, friendly and knowledgeable. I have great peace of mind knowing they have my back especially with some of my more complicated crypto matters. They are up to date with new regulations, always polite and I feel genuinely care about my circumstances. Being in Perth is actually an advantage for me as I’ve often communicated by email and phone after my normal busy working hours which has proved very convenient. Highly recommended!
-
read more
Real pleasure dealing with Munro’s. Drew Pflaum in particular was very helpful in providing tailored advice promptly and professionally.
-
read more
High quality and professional advise. I would highly recommend Munro’s if you are looking for a quality team to work with.
-
read more
We followed Mike Beer when he joined Munros and have been with them ever since. Mike has been a huge help over many years. He is always available to answer even the most basic/ extraordinarily naive questions, and always with a generous and helpful attitude.
-
read more
I was looking for a business advisor for my small business in the Perth area and stumbled across Munro’s. On the website I was able to conveniently book an initial meeting with them to find out how I could achieve long term growth. One of their business accountants, Drew, promptly replied back and even helped accommodate a meeting on an earlier date. I met with him at their Perth office, and he was beyond helpful. After the meeting he followed up with an email, comprehensively outlining what we had discussed with great tips to help me move forward with growing my business. I really appreciated that Munro’s was willing to take the time to meet with me and help me even though my business is still a little too small to pursue Munro’s services. Drew didn’t try and upsell me and was so helpful and realistic with what I should do at this current stage in my business.
-
read more
I am very pleased to recommend Cherie and Munros. They are friendly, polite, energetic, honest and reliable. We feel in good hands with our taxation and business commitments. We have been delighted that Munros thoroughly understand our business structure and requirements. We are always treated with respect. We feel a sense of integrity infuses the company which is very important. We feel that Munro are up to date with the regulations and knowledge in their field. We have never been let down or kept waiting for an answer. Cherie and Munros have helped with our business forward planning and I would recommend them to anyone who need someone that listens and provides professional solutions without fuss. Thank you Cherie and Munros!
-
read more
We worked with Ben and his team from MUNRO’s accountants in Perth during a business purchase and due diligence process, and were absolutely impressed with their service. Their attention to detail and strong, practical advice gave us complete confidence throughout. Highly recommend for any Perth business looking for reliable and professional support.
-
read more
Wonderful support and response from the team at Munros. We have been with them for many years covering both business and personal matters. It is a credit to both past and present staff.
Thank you
-
read more
For nearly ten years, Munros has consistently provided me with excellent service. Drew has been a pioneer in handling crypto tax matters, even before it was a thing. I can’t imagine finding a more approachable and professional outfit. I anticipate a lasting partnership, despite a few questionable football team preferences.
-
read more
Congratulations to Munro’s for achieving 50 years of service to WA, with a special thanks to Mike and his team for looking after us through our business, personnel and financial journey.
-
read more
Thank you to Mike and Munro’s for your expertise, professionalism and patience.
Discover Our Key Services & Solutions
Business Accounting
Business Advisory
Asset & Wealth Protection
Tell us about your problem and we’ll respond within 1 business day.
- Call Us 1800 818 924
- Email Us hello@munros.com.au
-
Visit Us
308 Fitzgerald Street
Perth WA 6000