Business Improvement Advice That Truly Works

Let’s start a conversation about business improvement, focusing on:

What Really Works to Experience Success

When seeking to improve your business, efforts should be directed towards the areas of business that have been proven, whether scientifically or through rigorous experience, to produce the greatest chance of sustained business success.

But, with:

  • 1,000,000+ business books already published;
  • 10,000+ new business books published each year;
  • 100,000+ business-related research papers already published;
  • 1,000+ new business-related research papers published each year; and
  • Who knows how many old and new “high performance” frameworks and “masterclasses” there are out there…

How are you meant to determine, and learn from, What Truly Works?

There are well-known business books, but for the purposes of this discussion we draw your attention to What Really Works authored by W. Joyce, N. Nohria & B. Roberson. It makes a compelling case that businesses should focus their efforts on six of eight research-proven business areas to experience success.

When focusing on these, the “Winner” businesses in What Really Works achieved such extraordinary outcomes as (approximately):

10 year statistic graphic

What’s particularly compelling is that the chance of achieving these types of extraordinary outcomes is shown to be better than 90% if a business continuously excels at six of the key areas of business.

Business improvement guided by reputable research and real-world experience.

Given these extraordinary outcomes and the probability of success, we utilise insights gained from What Really Works together with other reputable research and real-world experience to guide business improvement endeavours for clients.

But, you’re probably a small-medium or mid-market business, so…

What Do You Focus On?

A caveat for those working in small-medium or mid-market businesses is that research papers and books, such as What Really Works, draw conclusions primarily based on much larger, often publicly listed companies.

Therefore, it is important to keep this in mind and supplement business improvement thinking with small-medium / mid-market business-related research findings, together with real-world experience.

That’s what we do at Munro’s

Improving your business

At Munro’s, together with superb accounting services, we’re dedicated to helping Australian business owners, managers and leaders…

exploit knowledge like this as one of their key competitive advantages.

Can we promise you extraordinary outcomes like those mentioned above?

Of course not, no one can legitimately make that promise.

But, what we can promise is that together we can help you determine:

  1. What you need to focus on?
  2. In what order? and
  3. How?

We can also go that one, very important step further, to help you:

Actually get it done.

So, should you focus on the six research proven areas?

It depends on the current state of your business and your ambitions.

Most likely you’re a small-medium or mid-market business that firstly needs to focus on some other areas.

To work through this,

the best place to start is an initial improvement sprint.

If you’re interested, then:

EXPLORE THE INITIAL IMPROVEMENT SPRINT

or

Book a Free Meeting with a Business Advisor

Alternatively, read on to find out how your business could exploit evidence-based knowledge to enhance business performance.

Implementation and avoiding being a Tumbler

Whilst What Really Works shows that there are businesses that tremendously outperform others by excelling at six specific areas of business, it also reveals that if a business stumbles and stops excelling at just one area, they become a “Tumbler” and, on average, end up with:

It’s therefore vital for a business to:

  • Learn;
  • Retain; and
  • Continuously Implement….

the skills necessary to excel at business.

But, how and what’s best?

Firstly, resist the urges to:

  1. Chase the latest fad of business management; and
  2. Seek a quick fix.

If the “high-performance” frameworks or “masterclasses” spruiked around the world truly worked, everybody would be doing them. But, business isn’t that easy and it’s going to take a concerted, longer-term effort to reap the rewards of sustained success.

Enhancing Long-Term Performance

It’s important that you develop in-house capabilities to succeed

A key part of experiencing sustained success is being able to do things for yourself.

What’s most important is long-term performance

No matter what process you go through to achieve success, it’s going to involve some level of learning.

When it comes to learning, it’s imperative that it is directed at actually bridging the gap between:

  1. Your current business state; and
  2. Desired future state.

Additionally, it’s vital that what is learned actually achieves better performance over the long-term.

To develop stronger and stronger in-house capabilities, a programme that combats forgetfulness is paramount.

Reinforce-orientated learning programmes are ideal for this and can take different forms, such as blended learning and coaching.

Coaching

For the business owner/CEO/executive team, an external coach can prove invaluable.

Former CEO of Google famously commented on his experience as a coachee:

“How could a coach advise me if I’m the best person in the world at this? But that’s not what a coach does.

The coach doesn’t have to play the sport as well as you do. They have to watch you and get you to be your best.

In the business context a coach is not a repetitious coach. A coach is somebody who looks at something with another set of eyes, describes it to you in [their] words, and discusses how to approach the problem.

Once I realised I could trust him and that he could help me with perspective, I decided this was a great idea.”

More information here:

Blended Learning

For the wider employee team, especially managers, workshop training complemented by online material can work fantastically.

Effective workshops challenge the participants, making the learning experience more difficult and accordingly satisfy the research dictate of enhancing long-term performance via more difficult learning.

With the complement of online material and an accountable refresher programme, this type of learning can be performance-enhancing and cost-effective.

More information here:

We’re here to help you Experience Success

To summarise, business leaders don’t need to chase the latest fad of business management.

Rather, use evidence to direct your business improvement endeavours towards what truly works.

BUSINESS IMPROVEMENT SOLUTIONS

Where To Begin

Get To Know Each Other Meeting

 

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How We Get Started

Come Along To An Improve Session

 

First Session is FREE (incl. GST)

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  • ★★★★★ — Tom

    Drew @ Munro’s was very professional and they did a great job!

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  • ★★★★★ — Pond Family

    Highly recommend Munro’s accounting firm AAA +++

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  • ★★★★★ — Gary Lambe

    The Munros Team have exceeded my wildest expectations, with delivering the most competent, friendly and fruitful service. Thanks to their patience, great lines of communication and willingness to take on difficult challenges- they have turned my headaches into happiness. I’d recommend Munros to any Trader using complex or new systems, and maybe feel like their tax situation is an unholy mess. Munros worked hard to really understand the nascent Kinesis Monetary System, with its nuanced trading complexities. Purely due to painstaking efforts to “nut it all out”. Thanks heaps… Absolute Legends!

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  • ★★★★★ — Bev Margetts

    Mike has been most helpful and professional with our accounting, superannuation and taxation affairs. We had transferred some years ago from a less than professional person and now very pleased to be with Munro’s. Congratulations on 50 years and best wishes for a long and successful future.

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  • ★★★★★ — Jocelyn McPhee

    Congratulations to Munro’s for achieving 50 years in business.

    Special thanks and appreciation to Mike, Barry and the many staff throughout the years who have supported myself and my family with their professional services.

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  • ★★★★★ — Jenny Bourke

    We followed Mike Beer when he joined Munros and have been with them ever since. Mike has been a huge help over many years. He is always available to answer even the most basic/ extraordinarily naive questions, and always with a generous and helpful attitude.

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  • ★★★★★ — Noeline Kellow

    I started working at Munro’s in 1979, spent my life there (besides stopping to have a family) & retired from Munro”s in December 2022. Great place to work & made lifetime friends.

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  • ★★★★★ — Ivan Lai

    Friendly staff and excellent service. During the past five years, their team have provided very useful advice on tax savings. Their prompt response and well explanation to my questions are well worth Five Stars. Thanks Josephine, Christine and the team. Highly recommended without hesitation.

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  • ★★★★★ — Jesse Allan

    Just met these guys on an initially consultation call. Can’t speak highly enough about them in the short time I’ve used their services. Their advice on the call and their follow up afterwards is the best I’ve seen. Highly recommend and looking forward to the continuing relationship. Thanks a lot Drew and Cherie.

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  • ★★★★★ — Traviss Orr

    Thanks Drew and Michael, great job 👍

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  • ★★★★★ — Tom Eldred

    I was clueless when it came to processing my taxes for crypto, having a few years worth to file. Drew and the team were very thorough with their process and made it so simple on my end. Well worth the service.

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  • ★★★★★ — Klaye Morrison

    I’ve used Munro’s for my past 3 tax returns. They are always very responsive to my enquiries and provide excellent advice when questioned. I now have a much better understanding of the tax obligations within my field of work and my investments thanks to them. It’s definitely worth paying for an accountant who knows what they’re doing! Cheers.

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  • ★★★★★ — Klaye Morrison

    I’ve used Munro’s for my past 3 tax returns. They are always very responsive to my enquiries and provide excellent advice when questioned. I now have a much better understanding of the tax obligations within my field of work and my investments thanks to them. It’s definitely worth paying for an accountant who knows what they’re doing! Cheers.

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  • ★★★★★ — T K

    I highly recommend Drew and the team at Munros for their excellent accounting services, particularly with investment income as well as their crypto expertise. Thanks Drew.

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  • ★★★★★ — Byron McDonald

    I have been a Munro’s client for the past few years and they have professionally and patiently assisted me with complicated crypto tax returns. Everyone on their team is extremely friendly and I highly recommend Munros to anyone.

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  • ★★★★★ — Ivan

    They know what they are doing. No matter how complex your accounting is, Munro’s is the way to go. They also have international experience. Drew and Mike’s expertise and responsiveness won’t disappoint you.

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  • ★★★★★ — Graeme Bassett

    We are delighted with the friendly, knowledgeable and efficient service Simon and his team provide.
    We have tested Simon’s patience and humour over the years but he has always managed to come through with a smile.

    Thank you to Simon and his team!

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  • ★★★★★ — Jeff Hoffard

    From QLD was searching for a accounting firm that could easily handle all my tax dealings including crypto transactions and Carl has been very helpful always just an email away to sort out any concerns I might have.

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  • ★★★★★ — Greg Hill

    Congratulation on achieving 50 years in business! We made the move to Munro’s in 2015 and have since received sound professional advice & services for all accounting, taxation, business development and succession planning needs, to us personally, to our family and to our group of companies. We have found your services to be efficient, effective and of the highest caliber. Many thanks from the Hill Group.

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  • ★★★★★ — Steve Nunn

    Mike and the team at Munro’s have managed our personal and business affairs for over 20 years consistently achieving excellent results. Now in retirement we continue to be totally confident with Mikes advice. Congratulations Munro’s on 50 wonderful Years.

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  • ★★★★★ — Stephen Vella

    We first met Mike Beer 25 years ago, when he was assigned to our account by his employer at the time. When Mike moved to Munro’s, we decided to transfer our business to follow him as we were so impressed with both his professionalism and his character.

    We have never regretted our decision to keep our business with Munro’s and Mike, who we think of as a good friend first and a total professional second for the excellent service he and his company have provided.

    Congratulations Munro’s on your anniversary!

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  • ★★★★★ — JD Duv

    I highly recommend Drew Pflaum at Munro’s for any matter relating to property, crypto, business tax, etc. I’ve recently met with Drew and he was very diligent and knowledgeable in explaining the best possible options/solutions I have available for my business. Drew is definitely the go-to person for any complex tax matters.

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  • ★★★★★ — Nick Tighe

    On behalf of our farming family, congratulations on 50 years. We have been with Munros 3 generations starting I think when My Grandmother switched at the start. My late Father always had good dealings with whoever was assigned to us which there have not been too many over the 50 years which I think may be a reflection of the stability and integrity of Munros. Simon Strawbridge who was the new kid on the block back in my fathers day and the rest of the team has always provided us with great service and we thank the whole team for their support over the years.

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  • ★★★★★ — Jeffrey Chen

    Had run into troubles with my personal tax return and immediately appointed Munro’s to act on this matter. Drew and Adam immediately handled my case and was sorted at God speed. Communication was great with all of them and it was easy to provide them with all the requested information.

    Highly recommend them for all your accounting and taxation matter, including complicated cryptocurrency matters.

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  • ★★★★★ — Jeffrey Chen

    Had run into troubles with my personal tax return and immediately appointed Munro’s to act on this matter. Drew and Adam immediately handled my case and was sorted at God speed. Communication was great with all of them and it was easy to provide them with all the requested information.

    Highly recommend them for all your accounting and taxation matter, including complicated cryptocurrency matters.

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  • ★★★★★ — Max Smith

    Congratulations on 50 years of accounting. We transitioned from Wesfarmers to Munros and have been extremely happy with the professional, efficient, courteous and friendly service provided by Barry, Simon, Ted, Christine and Noelene during that time

    Looking forward to continuing the association for many years to come

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  • ★★★★★ — Doreen Wilkinson

    Have been using Munro’s for over 30 years and have been completely satisfied with the friendliness and expert knowledge they provide. I would fully recommend anybody needing an accounting firm to use Munro’s. Well done Simon and the team.

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  • ★★★★★ — Faye Sanderson

    Munro’s have helped build our business from strength to strength for over 40 years! No problem or question has ever been too large or too small and all have been dealt with in a timely and efficient manner. Thanks to Simon, Carl and the team for your continual excellent service.

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  • ★★★★★ — Eve Broadley

    Sorry, I can’t join you in your celebration on 1st September.

    However, I wish to thank you for all your wonderful service for more years than I can remember, especially Simon, Carl and Annette.

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  • ★★★★★ — Chloe Pritchard

    I was looking for a business advisor for my small business in the Perth area and stumbled across Munro’s. On the website I was able to conveniently book an initial meeting with them to find out how I could achieve long term growth. One of their business accountants, Drew, promptly replied back and even helped accommodate a meeting on an earlier date. I met with him at their Perth office, and he was beyond helpful. After the meeting he followed up with an email, comprehensively outlining what we had discussed with great tips to help me move forward with growing my business. I really appreciated that Munro’s was willing to take the time to meet with me and help me even though my business is still a little too small to pursue Munro’s services. Drew didn’t try and upsell me and was so helpful and realistic with what I should do at this current stage in my business.

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  • ★★★★★ — Eric Mastro

    Munro’s were able to take complicated tax matters like cryptocurrency trading income for a new company and turn it in to a simple solution for me. Drew has always been amazingly patient and helpful, answering emails quickly and taking the time to respond thoroughly so the matter could be clearly understood. Highly recommended for any tax accounting needs!!

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  • ★★★★★ — Ward Adam

    The family began with Don Munro at Wesfarmers. Simon and his professional staff at Munros have continued to give excellent service and advice over many years. Lil Ward and Carol look forward to our association with you in the future. Congratulations on 50 years.

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  • ★★★★★ — Suzanne Wyatt

    Thank you to Mike and Munro’s for your expertise, professionalism and patience.

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  • ★★★★★ — Paul Davis

    Very professional and communicative, will use again next year. Thank you.

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  • ★★★★★ — Michael Page

    Accountant Drew was very helpful with a detailed insight to capital gains tax and reset period shall we sell our property. Drew contacted five minutes after I enquired to the office and followed up with this assessment

    The tax tribunal has said that a common-sense assessment applies when considering the varying number of factors and even conflicting circumstances when determining if a house is someone’s main residence. In your case, the Bunbury house may have become your main residence for that short eight week stay if you moved a great deal of personal belonging there. However, a common-sense assessment likely suggests it did not become your main residence (at least on the facts that I know). If it didn’t become your main residence, then the maximum period you can claim the property as your main residence for the period since 2018 is 6 years. I.e. 2018-2014. For the period 2024 onwards, the main residence exemption cannot apply. You could, however, move back in and re-establish it as your main residence and then move out and rent again, which would restart the absentee rule. However, you still would not get the main residence exemption for the period 2024 to the time you moved back in because the maximum 6 years has expired for this current period of absence.

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