Frequently Asked Questions

Business Advisory, Accounting & Tax Services 

Some of our key services that we proudly offer to you include the following (but not limited to):

  • Business advisory and coaching.
  • Tax returns for a wide range of entities (e.g. partnerships, companies, trusts, co-operatives, superfunds / SMSF).
  • Proactive tax planning.
  • Structuring for optimum tax minimisation and asset protection.
  • Tax advice.
  • Succession planning.
  • Budgeting and cash flow forecasting.
  • Corporate secretarial services.
  • Virtual Chief Financial Officer (CFO).
  • Estate planning and administration.
  • Bookkeeping.

If there is something related to business that you require, but isn’t listed above, please feel free to reach out as we usually can help – either by providing you with solutions you require from specialists within our firm, or by referring you to a trusted partner within our network.

Absolutely! We do tax returns for a wide range of business entities (e.g. partnerships, companies, trusts, co-operatives, superfunds / SMSF) and also individuals too.

Munro’s is a well-established accounting and business advisory firm that has been operating since 1973.

If you are an established business owner who is looking for something more from your current accountant, then Munro’s could certainly assist you.

If you are a start-up business owner who is looking to grow your business to earn $1M+ in annual revenue, then Munro’s will be perfect for you.

If you consider yourself to be a high-income earning individual, and:

  • You have made a few investments, and
  • You are looking to grow your wealth…

then feel free to reach out to us, as we might have solutions for you to legally reduce your tax and protect your assets.

Pricing

Yes, absolutely.

In order for us to provide a quote we need to have a clear understanding of your circumstances and requirements. We call this scoping the services you require. To get to that point, we either need you to send us the information and/or have a meeting. If you’re unsure what to do next, then submit an enquiry and we’ll get back to you within one business day.

Munro’s seeks to fairly price services and ensure you receive great value for services provided.

In determining price, we take into consideration your specific situation. Factors which influence the price include the complexity of your personal, investment and/or business affairs, completeness of data, compilation of data, number of different accounts, wallets and exchanges, types of transactions, number of investments traded, and timeliness of advice and assistance sort.

Our pricing generally begins at $3,300 per annum for modest affairs, with intermediate affairs around $6,600 and complex affairs $12,000+.

 

If it’s a simple yes/no or quick question (say less than a couple of minutes) for us to answer, then no. If we need to reply in-detail and/or conduct an analysis or research, then we will invoice this professional work in accordance with our pre-agreed engagement terms.

Get to Know Each Other Meeting 

The difference is our true business advisory approach.

We are privileged to have helped many businesses grow over many decades, and have assisted in the transition of businesses from one generation to the next.

We truly believe in building strong client relationships – this is because we understand that forging strong relationships is the key to producing successful outcomes for our clients.

We practice what we preach, and we understand what truly works when it comes to running a successful business.

We also understand that our employees are our biggest assets. We provide top-of-the-line training and have a generous remuneration policy, as well as foster a strong culture embedded on work-life balance, in order to ensure that our employees are happy with their work.

Happy, fulfilled employees are then best placed to provide YOU with the exceptional service that you deserve.

If you want to have a chat with one of our specialist advisors, please feel free to reach out to us and provide us with a brief outline of your background and what you hope to achieve.

We will then schedule a FREE, no-strings-attached Get To Know Each Other meeting so you can learn more about us (and vice-versa), and be confident that Munro’s is well-equipped to handle your accounting and business advisory requirements.

You can engage us for business coaching and advisory work while still retaining your existing accountant for your tax compliance requirements. We are proud to let you know that we have clients who initially engaged us for this trial and were extremely satisfied with our advisory service, such that they decided to make the complete switch to Munro’s for their accounting requirements.

Wonderful! We are excited that you are keen to engage Munro’s to assist with your tax and business affairs.

If you want to have a chat with one of our specialist advisors, please feel free to reach out to us and provide us with a brief outline of your background and what you hope to achieve.

We will then schedule a FREE, no-strings-attached Get To Know Each Other meeting so you can learn more about us (and vice-versa), and be confident that Munro’s is well-equipped to handle your accounting and taxation requirements.

Please be advised, however, that we may not be able to provide specialist advice in this initial catch-up. If you require tailored, specialist advice on complex matters, then you can engage us for a paid consultation. We will let you know if a paid consultation is required to address your concerns.

Paid Tax Consultations 

If you need tailored tax advice – have questions or are uncertain about what is best for you – then a consultation is perfect for you.

Should you simply require a tax return to be prepared and lodged, then you are better off asking for a quote.

If you’re a business owner/leader looking to engage us for business advisory and accounting services, then book a Get To Know Each Other meeting instead.

A paid tax consultation is a meeting to address specific tax issues. Its purpose is to address those tax issues during the meeting – for us to give you tax advice.

This is different to the Get To Know Each Other meeting, which is designed for both of us to get to know the other, broadly discussing the problems you face and the solutions we may be able to provide. We don’t generally provide tailored tax advice during the Get To Know Each Other meeting. Rather, the result of the Get To Know Each Other meeting may be a joint agreement for Munro’s to prepare an engagement proposal, which should be the beginning of a long and prosperous advisory relationship for you and your business. Refer to How We Get Started for more information.

Consultations allow you to meet with a specialist advisor from Munro’s to discuss and address your situation, questions, concerns and options. Your Munro’s advisor will use their many years of experience and expertise to provide you with readily available answers and advice. A post-consultation email is also sent to you, which briefly outlines the advice given. Additionally, if you want us to, we can record the consultation and provide you with a copy.

Whilst we of course do our very best to provide the necessary advice during the initial consultation, we are not always able to address everything in one consultation. Where your situation/plans include complex matters which cannot be fully addressed during the initial consultation, we can provide further advice and assistance as required as part of a secondary consultation and/or project. This additional work will be separately priced based on your unique circumstances following the first consultation, and agreed with you before proceeding further. There is no obligation to proceed should you not wish to receive the additional advice and assistance.

This depends on your circumstances and can only be answered with a maybe. Until such time that we explore what it is you are doing and plan to do, we cannot say whether or not one consultation will be sufficient to address everything. We make our expertise available to you by way of a consultation, capped at the agreed price, so as to best address what you need and allow us to let you know what further advice and assistance (if anything) is needed. Our clients continue to be very pleased with our professional services and we are confident we can help you too.

If you remain unsure if a consultation is right for you, then please submit an enquiry. Include your name, phone number, background information/circumstances and questions. We will respond within one business day, suggesting whether or not a consultation is necessary or what your other options are.

No, tax consultations where we provide tailored tax advice are not free.

Only the Get To Know Each Other meeting is free. See above – What’s the difference between a paid tax consultation and Get To Know Each Other meeting?  – then consider what is best for you.

We charge a fair price for consultations because you have asked us to provide you with advice and there are costs associated with providing that advice.

Only in exceptional circumstances. If you are a startup or not-for-profit, then you are welcome to submit an enquiry to request a discounted consultation. Please be sure to state your name, phone number, background information/circumstances and questions. We will respond within one business day, letting you know if you qualify for a discounted consultation.

Payment for consultations are accepted using Stripe or direct bank deposit.

Stripe 

When booking online, your payments are securely processed by Stripe. We accept payment using Mastercard, VISA and AMEX.

After you select your consultation date and time, you will be asked to answer a few questions and then pay using Stripe.

To complete payment, you need to include the Name as it appears on your debit/credit card, your card number and expiry date.

Direct Bank Deposit 

If you would prefer to pay using direct bank deposit, then please call our reception at (08) 9427 5200.

Tax Returns 

If all you need is a tax return prepared and lodged (i.e. you don’t require any advice), then rather than book a paid tax consultation you can request a quote from us.

Since everyone’s circumstances are unique to them, in order to provide a quote we firstly need to review your situation and relevant activity/transactions.

To allow us to do this, please email Enquiries@munros.com.au the following information:

  1. Tell us your name and phone number.
  2. Explain what you want.
  3. Explain your situation/activity/transactions.
  4. Where applicable, provide the following:
    1. A copy of your most recently lodged income tax return and financial statements.
    2. Access to your bookkeeping software or spreadsheets containing all transactions. Essentially the records associated with all your income and expenses.
    3. Refer to these instructions, if applicable:
    4. Anything else that we need and should know about your tax affairs.

Alternative to email, you can upload to our secure client account facility. If you would like to use the client account facility, then please let us know and we will arrange for a team member to setup your account.

Munro's, where client service matters

Top 2% ranked Australian Accounting Firm

Play Ranking Explained

  • ★★★★★ — Bren Croll

    As soon as I saw that Munro’s were recommended by the cryptocurrency tracking app CoinTracking for tax advice, I knew they must be absolute pros.

    Munro’s will be my accountants for life now. Nothing was too much trouble and everything has gone so smoothly.

    Here’s what Carl fixed for me for my latest tax return:

    reconciled complex history from various crypto exchanges, some of which are now defunct, which I had spent several days trying to get various AI models to assist with to no avail

    fixed my balance issue in CoinTracking to accurately reflect my position

    Corrected purchase and sales history for employee shares scheme

    Adjust various mistakes from my previous accountants and carry forward the adjustments

    Scrutinised previous tax returns to adjust missed capital losses from a kitchen renovation completed over a decade ago on an investment property that can now be used to offset future capital gains.

    Provide clear advice on every single thing I asked with no hesitation. It’s so obvious that these guys have seen it all and done it all.

    Because I’m with Munro’s now, I feel SO much more confident about some big financial moves where the nightmarish tax implications would otherwise boggle the mind.

    Thank you so much!

    By the way, I wasn’t asked to do this review or sent one of those “please review us on Google” emails. I am posting this because I’m so happy with the service I was provided, it sells itself and I suppose a perfect 5 star rating with 140+ reviews is a testament to the fact that all of Munro’s customers have a similar experience to me. If you have complex tax affairs I don’t think you’ll find anyone better.

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  • ★★★★★ — Carlos Braun

    Have been using Munro’s for many years now and always happy with the thorough and speedy work they do. Highly recommended.

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  • ★★★★★ — Louise Maguire

    I required some complicated advice from a business accountant on an urgent matter. It involved legal issues and advice as well as accounting advice.
    I contacted Drew Pflaum of Munro’s via the website, and he got back to me very promptly.
    Drew showed that he was well able and indeed very keen to think outside the square.
    Nothing was too much trouble and he has some very valuable professional contacts that he is able to consult with if needed.
    With Drew’s obvious intelligence and honesty coupled with an enviable network of contacts, and his keen desire to achieve the best results possible in a timely manner, I have no hesitation in recommending him for any sort of business accounting advice.

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  • ★★★★★ — Frances Morrell

    Munros have been a wonderful support over the last 50 years. Christine , Simon and previously Barry, have taken tremendous care of all my accounts and have even managed not to laugh at the state of my annual paperwork, that is, when I eventually submit it.

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  • ★★★★★ — Boz

    Huge thankyou to Drew, Rama and the whole Munro’s team. Great service and easy to deal with. Was an absolute pleasure. A+

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  • ★★★★★ — Glenn Elliott

    Drew and Simon offer an amazing service at Munro’s as professional accountants and I have been using them for over 10 years now. Their customer service is second to none and I always receive prompt and reliable advice. Well done guys, keep up the great work!!

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  • ★★★★★ — Val McAlpine

    David and I have been loyal clients of Munros for many years—I think since we were married in 1962. David made all the decisions in those early years. I became a more active partner as we worked with Ted Wilhelm and Ian Arblaster until their retirement. We then worked with Christine Prasetia for our financial, accounting, taxation and our wills until David’s death in May, 2017. Christine has patiently guided me through taking up the reins of our business venture. She is very efficient and totally reliable in all our dealings. I feel fortunate to have Christine as my accountant and business advisor. Thanking you, Val McAlpine

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  • ★★★★★ — Luke S

    Great team and great service.

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  • ★★★★★ — Ryan Hannah

    Great first experience at Monro’s! Took on the service expecting a sizable tax bill and ended up with a rebait, also learned about tax laws. Will defiantly be back next year.

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  • ★★★★★ — Moree Grazing Co, Tambellup WA

    We have been clients of Munro’s (and Donald F Munro & Assoc. before that) for more than 50 years and have always found them to be right on point with their advice and work. Nothing is too much trouble to research and the responses always given in easy-to-understand language. We love that the K.I.S.S principle is used (keep-it-simple-stupid!) We can’t thank Simon and Carl enough for the great service that they provide. I have also, in community roles, worked with Barry Virgo and Ian Arblaster over the years on Co-operative business and their knowledge was second to none.

    Thank you and congratulations Munro’s on 50 years + in business.

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  • ★★★★★ — Moira and Don

    Munro’s have been our accountants, both for business and personal, for 50 years.  During that time we have been really happy with the work done for us.  The personel have always been professional, welcoming and efficient form the person at the front desk who greets you, to the people who handle your work.

    Congratulations and best wishes for the future.

    PS It does help that Simon supports the right footy team but he is not as good at tipping as he is at accounting!

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  • ★★★★★ — MG

    Drew and the team helped me with my tax returns, especially reporting on cryptocurrency trading done in previous years. I highly recommend seeking their services for all tax/accounting matters, especially cryptocurrency trading. Thanks guys!

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  • ★★★★★ — MG

    Drew and the team helped me with my tax returns, especially reporting on cryptocurrency trading done in previous years. I highly recommend seeking their services for all tax/accounting matters, especially cryptocurrency trading. Thanks guys!

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  • ★★★★★ — Duane Healey

    Great business accountants. Helped with company tax return. Convenient location and nice office in Perth. Special thanks to accountant, Drew Pflaum. Highly recommended.

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  • ★★★★★ — Darryl Chester

    Congratulations on 50 years of accounting.
    Munro`s have managed our family business affairs for approximately 45 years.
    Thankyou.

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  • ★★★★★ — Paulo

    Excellent accounting service with a deep understanding of tax implications for SMSFs.

    I was very impressed with Munro’s accounting service. Before I engaged with Munro’s, I met with accountants across Australia, but I decided to go with Munro’s because of their breadth and understanding of taxation.

    Brian from Munro’s was able to quickly and efficiently complete my 2023 tax returns, and also provided additional advice and expertise on how I could better structure my affairs.

    Originally, I briefed Munro’s to wind back my SMSF due to the administrative burden of managing it. However, Munro’s was able to clearly understand my affairs and prepare the tax documentation in a way that reduced the administrative burden. I was so impressed with their service that I decided to continue with the SMSF after all.

    I highly recommend Munro’s to anyone looking for an accounting service with a deep understanding of taxation and SMSFs.

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  • ★★★★★ — Will S

    The team at Munro’s has been of great assistance to me over the years, with a particular special mention to Drew Pflaum. They’ve helped me navigate some complex tax matters with proactive, insightful, and pragmatic advice. I highly recommend them for anyone seeking expertise in this area. Thank you again to the whole team and especially to Drew.

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  • ★★★★★ — Jeremy Glasgow

    Very knowledgeable experts on complicated crypto tax matters. I would highly recommend every trader/investor to bite the bullet and seek professional advice from Munro’s.

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  • ★★★★★ — Gary Lambe

    The Munros Team have exceeded my wildest expectations, with delivering the most competent, friendly and fruitful service. Thanks to their patience, great lines of communication and willingness to take on difficult challenges- they have turned my headaches into happiness. I’d recommend Munros to any Trader using complex or new systems, and maybe feel like their tax situation is an unholy mess. Munros worked hard to really understand the nascent Kinesis Monetary System, with its nuanced trading complexities. Purely due to painstaking efforts to “nut it all out”. Thanks heaps… Absolute Legends!

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  • ★★★★★ — Markus Mark

    Munro’s are an outstanding outfit mastering in complicated tax situations and are highly focussed on providing a client centred approach. I presented Saul with a complicated case of overdue tax’s and substantial crypto and share trading activity. To say that he handled this situation with aplomb is an understatement. He resolved my situation promptly and what seemed to be with ease. Sure it is great to have your taxes done by consummate professionals but for me this is not their best feature. It is the customer service that I received that was outstanding and exceeded my expectations. He was extremely patient and dealt with my constant questioning with a great attitude. Always polite and willing to offer his professional advice I sincerely felt like a had an ally in my corner. Saul was a pleasure to work with and I look forward to next years Tax Time.

    Mark.

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  • ★★★★★ — Steve Nunn

    Mike and the team at Munro’s have managed our personal and business affairs for over 20 years consistently achieving excellent results. Now in retirement we continue to be totally confident with Mikes advice. Congratulations Munro’s on 50 wonderful Years.

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  • ★★★★★ — Philip Maguire

    Our dealings with Drew Pflaum of Munros were a revelation to my wife and I. Never before had we encountered a business accountant with such dedicated commitment to his clients. Drew’s work ethic is outstanding. When we found Drew online we were in desperate circumstances, faced with the loss of our two properties.

    His empathy, hard work, patience and breadth of knowledge was incomparable and took us from despair to hope very quickly. He worked out strategies that bought us time and helped us immensely.

    Without Drew’s input our future prospects were bleak. We’re delighted to have had the opportunity to review our very positive experience.

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  • ★★★★★ — Mike Eames

    Drew and the team at Munros have managed our tax for the past 4-5 years. Drew has the expertise to resolve all our queries and always provides excellent service. We would highly recommend Drew and team.

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  • ★★★★★ — T K

    I highly recommend Drew and the team at Munros for their excellent accounting services, particularly with investment income as well as their crypto expertise. Thanks Drew.

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  • ★★★★★ — T K

    I highly recommend Drew and the team at Munros for their excellent accounting services, particularly with investment income as well as their crypto expertise. Thanks Drew.

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  • ★★★★★ — Ray Norton

    OVER THE LAST 25 YEARS I HAVE ALWAYS ENJOYED GREAT SERVICE FROM IAN ARBLASTER, ANNETTE WHYTE AND OF COURSE BEN PAUL. THANKS FOR ALL THE SUPPORT. RAY NORTON

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  • ★★★★★ — Jacob Holmes

    Genuine, honest, reliable accountants that actually care about their clients businesses/companies. They fixed all of my previous accountants errors without being asked, and put in a lot of work to get the job done right moving forward. You get what you pay for. They go above and beyond. Special shout out to my fantastic crew; Sanjay, Paul, Drew, Michelle and Finlay.

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  • ★★★★★ — Jocelyn McPhee

    Congratulations to Munro’s for achieving 50 years in business.

    Special thanks and appreciation to Mike, Barry and the many staff throughout the years who have supported myself and my family with their professional services.

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  • ★★★★★ — Jeff Hoffard

    From QLD was searching for a accounting firm that could easily handle all my tax dealings including crypto transactions and Carl has been very helpful always just an email away to sort out any concerns I might have.

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  • ★★★★★ — J T

    Drew provided clear and detailed advice on my crypto and personal tax matters, making everything easy to understand. Highly recommend!

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  • ★★★★★ — Shelly Forrester

    At HiscoNFE we use Munro’s for all of our tax and accounting advice and we are always impressed with the quality of their service. The team at Munro’s is extremely knowledgeable, professional, helpful and affordable and Drew in particular is a guru when it comes to anything that involves tax. On the rare occasion where Simon has suggested we get a second opinion for a complex tax matter, the Munro’s advice has always been proven to be spot on! We highly recommend the team at Munro’s and we are very grateful for their support over the last 10 years. Sincere thanks from the owners at HiscoNFE!

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  • ★★★★★ — Margaret

    Congratulations to Munros on reaching its 50 Year Milestone!  This excellent firm has efficiently handled our Family’s affairs for 45 years, and into its 3rd Generation.

    We have been grateful for conscientious and good advice from Ted and now from Mike.  Roll on the next 50 Years!

    Best wishes from the Hodgson Family.

    5 Stars!

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  • ★★★★★ — Doug Harwood

    Congratulations Munro’s… on your 50th year celebration.

    It has been a pleasure working with you, since we opened our business 8 years ago. In particular, Ben Paul has been supporting us for the whole journey so far and we can highly recommend his expertise & friendly service.

    Geoff, Doug & Yvonne Harwood

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  • ★★★★★ — Jaxius

    Drew and Cherie are the best accountants that I’ve had so far with their lightning quick responses to my trivial questions. They actually take the time to explain what they are doing and why. Highly trusted and recommended.

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  • ★★★★★ — Laura Hooton

    Great Firm. Have been dealing with Christine for a few years and she is always there for advice and willing to help. Highly recommend.

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