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Frequently Asked Questions
Business Advisory, Accounting & Tax Services
What services do you offer?
Some of our key services that we proudly offer to you include the following (but not limited to):
- Business advisory and coaching.
- Tax returns for a wide range of entities (e.g. partnerships, companies, trusts, co-operatives, superfunds / SMSF).
- Proactive tax planning.
- Structuring for optimum tax minimisation and asset protection.
- Tax advice.
- Succession planning.
- Budgeting and cash flow forecasting.
- Corporate secretarial services.
- Virtual Chief Financial Officer (CFO).
- Estate planning and administration.
- Bookkeeping.
If there is something related to business that you require, but isn’t listed above, please feel free to reach out as we usually can help – either by providing you with solutions you require from specialists within our firm, or by referring you to a trusted partner within our network.
Do you do tax returns?
Absolutely! We do tax returns for a wide range of business entities (e.g. partnerships, companies, trusts, co-operatives, superfunds / SMSF) and also individuals too.
Can Munro’s help me with my business, accounting and tax affairs?
Munro’s is a well-established accounting and business advisory firm that has been operating since 1973.
If you are an established business owner who is looking for something more from your current accountant, then Munro’s could certainly assist you.
If you are a start-up business owner who is looking to grow your business to earn $1M+ in annual revenue, then Munro’s will be perfect for you.
If you consider yourself to be a high-income earning individual, and:
- You have made a few investments, and
- You are looking to grow your wealth…
then feel free to reach out to us, as we might have solutions for you to legally reduce your tax and protect your assets.
Pricing
Can you provide a quote?
Yes, absolutely.
In order for us to provide a quote we need to have a clear understanding of your circumstances and requirements. We call this scoping the services you require. To get to that point, we either need you to send us the information and/or have a meeting. If you’re unsure what to do next, then submit an enquiry and we’ll get back to you within one business day.
How much do you cost?
Munro’s seeks to fairly price services and ensure you receive great value for services provided.
In determining price, we take into consideration your specific situation. Factors which influence the price include the complexity of your personal, investment and/or business affairs, completeness of data, compilation of data, number of different accounts, wallets and exchanges, types of transactions, number of investments traded, and timeliness of advice and assistance sort.
Our pricing generally begins at $3,300 per annum for modest affairs, with intermediate affairs around $6,600 and complex affairs $12,000+.
Do you charge per phone call/query?
If it’s a simple yes/no or quick question (say less than a couple of minutes) for us to answer, then no. If we need to reply in-detail and/or conduct an analysis or research, then we will invoice this professional work in accordance with our pre-agreed engagement terms.
Get to Know Each Other Meeting
What differentiates Munro’s from other accounting firms?
The difference is our true business advisory approach.
We are privileged to have helped many businesses grow over many decades, and have assisted in the transition of businesses from one generation to the next.
We truly believe in building strong client relationships – this is because we understand that forging strong relationships is the key to producing successful outcomes for our clients.
We practice what we preach, and we understand what truly works when it comes to running a successful business.
We also understand that our employees are our biggest assets. We provide top-of-the-line training and have a generous remuneration policy, as well as foster a strong culture embedded on work-life balance, in order to ensure that our employees are happy with their work.
Happy, fulfilled employees are then best placed to provide YOU with the exceptional service that you deserve.
I am not currently a Munro’s client and this all sounds very good. However, I am still a little unsure if I should engage Munro’s. What should I do first?
If you want to have a chat with one of our specialist advisors, please feel free to reach out to us and provide us with a brief outline of your background and what you hope to achieve.
We will then schedule a FREE, no-strings-attached Get To Know Each Other meeting so you can learn more about us (and vice-versa), and be confident that Munro’s is well-equipped to handle your accounting and business advisory requirements.
You can engage us for business coaching and advisory work while still retaining your existing accountant for your tax compliance requirements. We are proud to let you know that we have clients who initially engaged us for this trial and were extremely satisfied with our advisory service, such that they decided to make the complete switch to Munro’s for their accounting requirements.
If I want to engage Munro’s, what should I do first?
Wonderful! We are excited that you are keen to engage Munro’s to assist with your tax and business affairs.
If you want to have a chat with one of our specialist advisors, please feel free to reach out to us and provide us with a brief outline of your background and what you hope to achieve.
We will then schedule a FREE, no-strings-attached Get To Know Each Other meeting so you can learn more about us (and vice-versa), and be confident that Munro’s is well-equipped to handle your accounting and taxation requirements.
Please be advised, however, that we may not be able to provide specialist advice in this initial catch-up. If you require tailored, specialist advice on complex matters, then you can engage us for a paid consultation. We will let you know if a paid consultation is required to address your concerns.
Paid Tax Consultations
Do I need a paid tax consultation?
If you need tailored tax advice – have questions or are uncertain about what is best for you – then a consultation is perfect for you.
Should you simply require a tax return to be prepared and lodged, then you are better off asking for a quote.
If you’re a business owner/leader looking to engage us for business advisory and accounting services, then book a Get To Know Each Other meeting instead.
What’s the difference between a paid tax consultation and Get To Know Each Other meeting?
A paid tax consultation is a meeting to address specific tax issues. Its purpose is to address those tax issues during the meeting – for us to give you tax advice.
This is different to the Get To Know Each Other meeting, which is designed for both of us to get to know the other, broadly discussing the problems you face and the solutions we may be able to provide. We don’t generally provide tailored tax advice during the Get To Know Each Other meeting. Rather, the result of the Get To Know Each Other meeting may be a joint agreement for Munro’s to prepare an engagement proposal, which should be the beginning of a long and prosperous advisory relationship for you and your business. Refer to How We Get Started for more information.
What do I get from a paid tax consultation?
Consultations allow you to meet with a specialist advisor from Munro’s to discuss and address your situation, questions, concerns and options. Your Munro’s advisor will use their many years of experience and expertise to provide you with readily available answers and advice. A post-consultation email is also sent to you, which briefly outlines the advice given. Additionally, if you want us to, we can record the consultation and provide you with a copy.
Whilst we of course do our very best to provide the necessary advice during the initial consultation, we are not always able to address everything in one consultation. Where your situation/plans include complex matters which cannot be fully addressed during the initial consultation, we can provide further advice and assistance as required as part of a secondary consultation and/or project. This additional work will be separately priced based on your unique circumstances following the first consultation, and agreed with you before proceeding further. There is no obligation to proceed should you not wish to receive the additional advice and assistance.
If I have paid for a tax consultation, will I need further advice?
This depends on your circumstances and can only be answered with a maybe. Until such time that we explore what it is you are doing and plan to do, we cannot say whether or not one consultation will be sufficient to address everything. We make our expertise available to you by way of a consultation, capped at the agreed price, so as to best address what you need and allow us to let you know what further advice and assistance (if anything) is needed. Our clients continue to be very pleased with our professional services and we are confident we can help you too.
If you remain unsure if a consultation is right for you, then please submit an enquiry. Include your name, phone number, background information/circumstances and questions. We will respond within one business day, suggesting whether or not a consultation is necessary or what your other options are.
Do you offer free initial tax consultations?
No, tax consultations where we provide tailored tax advice are not free.
Only the Get To Know Each Other meeting is free. See above – What’s the difference between a paid tax consultation and Get To Know Each Other meeting? – then consider what is best for you.
Why do you charge for consultations?
We charge a fair price for consultations because you have asked us to provide you with advice and there are costs associated with providing that advice.
Do you offer discounted consultations?
Only in exceptional circumstances. If you are a startup or not-for-profit, then you are welcome to submit an enquiry to request a discounted consultation. Please be sure to state your name, phone number, background information/circumstances and questions. We will respond within one business day, letting you know if you qualify for a discounted consultation.
How do I pay?
Payment for consultations are accepted using Stripe or direct bank deposit.
Stripe
When booking online, your payments are securely processed by Stripe. We accept payment using Mastercard, VISA and AMEX.
After you select your consultation date and time, you will be asked to answer a few questions and then pay using Stripe.
To complete payment, you need to include the Name as it appears on your debit/credit card, your card number and expiry date.
Direct Bank Deposit
If you would prefer to pay using direct bank deposit, then please call our reception at (08) 9427 5200.
Tax Returns
What do I do if all I need is a tax return done?
If all you need is a tax return prepared and lodged (i.e. you don’t require any advice), then rather than book a paid tax consultation you can request a quote from us.
Since everyone’s circumstances are unique to them, in order to provide a quote we firstly need to review your situation and relevant activity/transactions.
To allow us to do this, please email Enquiries@munros.com.au the following information:
- Tell us your name and phone number.
- Explain what you want.
- Explain your situation/activity/transactions.
- Where applicable, provide the following:
- A copy of your most recently lodged income tax return and financial statements.
- Access to your bookkeeping software or spreadsheets containing all transactions. Essentially the records associated with all your income and expenses.
- Refer to these instructions, if applicable:
- Anything else that we need and should know about your tax affairs.
Alternative to email, you can upload to our secure client account facility. If you would like to use the client account facility, then please let us know and we will arrange for a team member to setup your account.
Top 2% ranked Australian Accounting Firm
Claims of being a ‘Top 2% ranked Australian Accounting Firm‘ (and similar claims) are based on two separate assessments conducted by Munro’s on 9-10 August 2023 and 1 December 2023. The ranking is derived from a comparison of the total of each accounting firm’s overall star rating multiplied by each firm’s quantity of reviews as shown on Google Maps. A total of 4,235 Australian accounting firms listed on Google Maps were identified for the earlier assessment, and a total of 4,301 for the latter assessment, which may not represent a complete list of Australian accounting firms. Munro’s claims are based on Munro’s best estimation and represent a snapshot collected at the time of each assessment. If the assessment was to be conducted today, then it is likely that Munro’s ranking would have changed – Munro’s may or may not be in the Top 2% today. Also, the methodology does not account for other potentially relevant factors such as quality of service, expertise, or client satisfaction beyond Google Maps reviews.
Read Key Points & Transcript
video key points
- Top 2% ranked Australian Accounting Firm is based on two separate Munro’s assessments of Google reviews for Australian based accounting firms on 9-10 August 2023 and 1 December 2023.
- Both assessments found Munro’s to be in the Top 2% (position 66 out of 4,235 and position 44 out of 4,301 for the assessments, respectively) when a ranking was derived from a comparison of the total of each accounting firm’s overall star rating multiplied by each firm’s quantity of reviews as shown on Google Maps.
- If the assessment was to be conducted today, then it is likely that Munro’s ranking would have changed – Munro’s may or may not be in the Top 2% today.
Presented by: Drew Pflaum
video transcript
In December 2023, we conducted a review of Australian accounting firms on Google Maps, based on star rating and quantity of reviews.
Out of the 4,301 Australian accounting firms we identified on Google, Munro’s ranked number 44, placing us in the Top 2% of Australian Accounting Firms. We’re thrilled to share this fact with you and share those reviews on our website. We’d also like to thank all our clients who left us those wonderful reviews.
Thank you.
Tell us about your problem and we’ll respond within 1 business day.
- Call Us 1800 818 924
- Email Us hello@munros.com.au
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Visit Us
308 Fitzgerald Street
Perth WA 6000