Frequently Asked Questions

Business Advisory, Accounting & Tax Services 

Some of our key services that we proudly offer to you include the following (but not limited to):

  • Business advisory and coaching.
  • Tax returns for a wide range of entities (e.g. partnerships, companies, trusts, co-operatives, superfunds / SMSF).
  • Proactive tax planning.
  • Structuring for optimum tax minimisation and asset protection.
  • Tax advice.
  • Succession planning.
  • Budgeting and cash flow forecasting.
  • Corporate secretarial services.
  • Virtual Chief Financial Officer (CFO).
  • Estate planning and administration.
  • Bookkeeping.

If there is something related to business that you require, but isn’t listed above, please feel free to reach out as we usually can help – either by providing you with solutions you require from specialists within our firm, or by referring you to a trusted partner within our network.

Absolutely! We do tax returns for a wide range of business entities (e.g. partnerships, companies, trusts, co-operatives, superfunds / SMSF) and also individuals too.

Munro’s is a well-established accounting and business advisory firm that has been operating since 1973.

If you are an established business owner who is looking for something more from your current accountant, then Munro’s could certainly assist you.

If you are a start-up business owner who is looking to grow your business to earn $1M+ in annual revenue, then Munro’s will be perfect for you.

If you consider yourself to be a high-income earning individual, and:

  • You have made a few investments, and
  • You are looking to grow your wealth…

then feel free to reach out to us, as we might have solutions for you to legally reduce your tax and protect your assets.

Pricing

Yes, absolutely.

In order for us to provide a quote we need to have a clear understanding of your circumstances and requirements. We call this scoping the services you require. To get to that point, we either need you to send us the information and/or have a meeting. If you’re unsure what to do next, then submit an enquiry and we’ll get back to you within one business day.

Munro’s seeks to fairly price services and ensure you receive great value for services provided.

In determining price, we take into consideration your specific situation. Factors which influence the price include the complexity of your personal, investment and/or business affairs, completeness of data, compilation of data, number of different accounts, wallets and exchanges, types of transactions, number of investments traded, and timeliness of advice and assistance sort.

Our pricing generally begins at $3,300 per annum for modest affairs, with intermediate affairs around $6,600 and complex affairs $12,000+.

 

If it’s a simple yes/no or quick question (say less than a couple of minutes) for us to answer, then no. If we need to reply in-detail and/or conduct an analysis or research, then we will invoice this professional work in accordance with our pre-agreed engagement terms.

Get to Know Each Other Meeting 

The difference is our true business advisory approach.

We are privileged to have helped many businesses grow over many decades, and have assisted in the transition of businesses from one generation to the next.

We truly believe in building strong client relationships – this is because we understand that forging strong relationships is the key to producing successful outcomes for our clients.

We practice what we preach, and we understand what truly works when it comes to running a successful business.

We also understand that our employees are our biggest assets. We provide top-of-the-line training and have a generous remuneration policy, as well as foster a strong culture embedded on work-life balance, in order to ensure that our employees are happy with their work.

Happy, fulfilled employees are then best placed to provide YOU with the exceptional service that you deserve.

If you want to have a chat with one of our specialist advisors, please feel free to reach out to us and provide us with a brief outline of your background and what you hope to achieve.

We will then schedule a FREE, no-strings-attached Get To Know Each Other meeting so you can learn more about us (and vice-versa), and be confident that Munro’s is well-equipped to handle your accounting and business advisory requirements.

You can engage us for business coaching and advisory work while still retaining your existing accountant for your tax compliance requirements. We are proud to let you know that we have clients who initially engaged us for this trial and were extremely satisfied with our advisory service, such that they decided to make the complete switch to Munro’s for their accounting requirements.

Wonderful! We are excited that you are keen to engage Munro’s to assist with your tax and business affairs.

If you want to have a chat with one of our specialist advisors, please feel free to reach out to us and provide us with a brief outline of your background and what you hope to achieve.

We will then schedule a FREE, no-strings-attached Get To Know Each Other meeting so you can learn more about us (and vice-versa), and be confident that Munro’s is well-equipped to handle your accounting and taxation requirements.

Please be advised, however, that we may not be able to provide specialist advice in this initial catch-up. If you require tailored, specialist advice on complex matters, then you can engage us for a paid consultation. We will let you know if a paid consultation is required to address your concerns.

Paid Tax Consultations 

If you need tailored tax advice – have questions or are uncertain about what is best for you – then a consultation is perfect for you.

Should you simply require a tax return to be prepared and lodged, then you are better off asking for a quote.

If you’re a business owner/leader looking to engage us for business advisory and accounting services, then book a Get To Know Each Other meeting instead.

A paid tax consultation is a meeting to address specific tax issues. Its purpose is to address those tax issues during the meeting – for us to give you tax advice.

This is different to the Get To Know Each Other meeting, which is designed for both of us to get to know the other, broadly discussing the problems you face and the solutions we may be able to provide. We don’t generally provide tailored tax advice during the Get To Know Each Other meeting. Rather, the result of the Get To Know Each Other meeting may be a joint agreement for Munro’s to prepare an engagement proposal, which should be the beginning of a long and prosperous advisory relationship for you and your business. Refer to How We Get Started for more information.

Consultations allow you to meet with a specialist advisor from Munro’s to discuss and address your situation, questions, concerns and options. Your Munro’s advisor will use their many years of experience and expertise to provide you with readily available answers and advice. A post-consultation email is also sent to you, which briefly outlines the advice given. Additionally, if you want us to, we can record the consultation and provide you with a copy.

Whilst we of course do our very best to provide the necessary advice during the initial consultation, we are not always able to address everything in one consultation. Where your situation/plans include complex matters which cannot be fully addressed during the initial consultation, we can provide further advice and assistance as required as part of a secondary consultation and/or project. This additional work will be separately priced based on your unique circumstances following the first consultation, and agreed with you before proceeding further. There is no obligation to proceed should you not wish to receive the additional advice and assistance.

This depends on your circumstances and can only be answered with a maybe. Until such time that we explore what it is you are doing and plan to do, we cannot say whether or not one consultation will be sufficient to address everything. We make our expertise available to you by way of a consultation, capped at the agreed price, so as to best address what you need and allow us to let you know what further advice and assistance (if anything) is needed. Our clients continue to be very pleased with our professional services and we are confident we can help you too.

If you remain unsure if a consultation is right for you, then please submit an enquiry. Include your name, phone number, background information/circumstances and questions. We will respond within one business day, suggesting whether or not a consultation is necessary or what your other options are.

No, tax consultations where we provide tailored tax advice are not free.

Only the Get To Know Each Other meeting is free. See above – What’s the difference between a paid tax consultation and Get To Know Each Other meeting?  – then consider what is best for you.

We charge a fair price for consultations because you have asked us to provide you with advice and there are costs associated with providing that advice.

Only in exceptional circumstances. If you are a startup or not-for-profit, then you are welcome to submit an enquiry to request a discounted consultation. Please be sure to state your name, phone number, background information/circumstances and questions. We will respond within one business day, letting you know if you qualify for a discounted consultation.

Payment for consultations are accepted using Stripe or direct bank deposit.

Stripe 

When booking online, your payments are securely processed by Stripe. We accept payment using Mastercard, VISA and AMEX.

After you select your consultation date and time, you will be asked to answer a few questions and then pay using Stripe.

To complete payment, you need to include the Name as it appears on your debit/credit card, your card number and expiry date.

Direct Bank Deposit 

If you would prefer to pay using direct bank deposit, then please call our reception at (08) 9427 5200.

Tax Returns 

If all you need is a tax return prepared and lodged (i.e. you don’t require any advice), then rather than book a paid tax consultation you can request a quote from us.

Since everyone’s circumstances are unique to them, in order to provide a quote we firstly need to review your situation and relevant activity/transactions.

To allow us to do this, please email Enquiries@munros.com.au the following information:

  1. Tell us your name and phone number.
  2. Explain what you want.
  3. Explain your situation/activity/transactions.
  4. Where applicable, provide the following:
    1. A copy of your most recently lodged income tax return and financial statements.
    2. Access to your bookkeeping software or spreadsheets containing all transactions. Essentially the records associated with all your income and expenses.
    3. Refer to these instructions, if applicable:
    4. Anything else that we need and should know about your tax affairs.

Alternative to email, you can upload to our secure client account facility. If you would like to use the client account facility, then please let us know and we will arrange for a team member to setup your account.

Munro's, where client service matters

Top 2% ranked Australian Accounting Firm

Play Ranking Explained

  • ★★★★★ — Cole King

    Drew is absolutely amazing and very informative regarding tax purposes.
    If you are a NZ citizen and not already an Australian citizen, then you need to book a time with Drew.

    It was a breath of fresh air speaking with Drew as our previous accountants could not relay a definitive answer for some of the questions we had, and Drew answered it without a second thought.

    Seeking information regarding tax can be a daunting subject and not everyone explains it in Layman’s term, and that’s where Drew fits that topic.

    Definitely gained a couple more clients and has definitely earnt our business going forward.

    Thanks Drew 👍🏾

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  • ★★★★★ — Nicole Smith

    My husband and I were looking for some advice on a short time frame with regards to purchasing a piece of farmland. We had an offer in hand and a peculiar clause that we needed advice on. Adam Carter was prompt, detailed and courteous in all dealings with us. He helped us meet our deadline, understand the consequences of each available option and now establish our small farming enterprise. We cannot thank him and the team at Munro’s enough. Highly recommend their services.

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  • ★★★★★ — the big fella

    I used Munro’s for the first time this past year for my tax. My situation was complicated, but this did not phase them. A massive thankyou to the team there including Drew and Christine. Their professionalism was excellent. I cannot flaw their efforts at all. It was a pleasure to deal with them. Thankyou very much Munro’s. See you next year.

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  • ★★★★★ — Suthee Saisuwan

    Crypto trading is a new thing and I believe, just like many others I had made lots of mistakes not knowing that trading Crypto is a taxable event. Lucky, there is someone knowledgeable about this matter.

    Great education and support in this challenging time I have received from Drew the man!

    The level of communication is top, accurate and precise. They put their heart into the work to help out their client. Highly recommend if you are seeking a Crypto tax return service.

    Thanks Drew the man and Michael.”

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  • ★★★★★ — Dawn Phillips

    Munro’s have been dealing with our taxes for a couple of years now, and have always been right onto anything to do with crypto and any other aspects of the industries we work in. Always friendly, helpful and professional.

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  • ★★★★★ — Duane Healey

    Great business accountants. Helped with company tax return. Convenient location and nice office in Perth. Special thanks to accountant, Drew Pflaum. Highly recommended.

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  • ★★★★★ — Robert Elliott

    Brilliant accounting firm I have trusted for almost 30 years with all of my business and personal accounting. Their service is second to none.

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  • ★★★★★ — T K

    I highly recommend Drew and the team at Munros for their excellent accounting services, particularly with investment income as well as their crypto expertise. Thanks Drew.

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  • ★★★★★ — Val McAlpine

    David and I have been loyal clients of Munros for many years—I think since we were married in 1962. David made all the decisions in those early years. I became a more active partner as we worked with Ted Wilhelm and Ian Arblaster until their retirement. We then worked with Christine Prasetia for our financial, accounting, taxation and our wills until David’s death in May, 2017. Christine has patiently guided me through taking up the reins of our business venture. She is very efficient and totally reliable in all our dealings. I feel fortunate to have Christine as my accountant and business advisor. Thanking you, Val McAlpine

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  • ★★★★★ — Roger York

    Thanks Drew and Munros for helping me with my taxes.

    Highly recommended

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  • ★★★★★ — Mike

    For nearly ten years, Munros has consistently provided me with excellent service. Drew has been a pioneer in handling crypto tax matters, even before it was a thing. I can’t imagine finding a more approachable and professional outfit. I anticipate a lasting partnership, despite a few questionable football team preferences.

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  • ★★★★★ — Philip Maguire

    Our dealings with Drew Pflaum of Munros were a revelation to my wife and I. Never before had we encountered a business accountant with such dedicated commitment to his clients. Drew’s work ethic is outstanding. When we found Drew online we were in desperate circumstances, faced with the loss of our two properties.

    His empathy, hard work, patience and breadth of knowledge was incomparable and took us from despair to hope very quickly. He worked out strategies that bought us time and helped us immensely.

    Without Drew’s input our future prospects were bleak. We’re delighted to have had the opportunity to review our very positive experience.

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  • ★★★★★ — Philip Maguire

    Our dealings with Drew Pflaum of Munros were a revelation to my wife and I. Never before had we encountered a business accountant with such dedicated commitment to his clients. Drew’s work ethic is outstanding. When we found Drew online we were in desperate circumstances, faced with the loss of our two properties.

    His empathy, hard work, patience and breadth of knowledge was incomparable and took us from despair to hope very quickly. He worked out strategies that bought us time and helped us immensely.

    Without Drew’s input our future prospects were bleak. We’re delighted to have had the opportunity to review our very positive experience.

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  • ★★★★★ — Nicole Sedgwick

    Congratulations Munro’s on reaching this significant milestone!

    Our family business has been with Munro’s since its establishment 50 years ago. They have supported our business through 3 generations and we are confident that our relationship will continue to grow for many years to come. They are professional, reliable and understanding and we think of them like an extension of our family. We would highly recommend them to anyone!

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  • ★★★★★ — Leslie & Joan O'Halloran

    MUNROS what a great team:

    Munros have supported 3 generations of the O’Halloran family from Kojonup over the past 50 years. Starting with Donald Munro when he was Wesfarmers client Accountant.

    We are very grateful for their ongoing support in all accounting matters. Simon, Christine and their team are always willing to help whenever we need it.

    Congratulations on your 50-year celebration. All the best for the future.

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  • ★★★★★ — Bev Margetts

    Mike has been most helpful and professional with our accounting, superannuation and taxation affairs. We had transferred some years ago from a less than professional person and now very pleased to be with Munro’s. Congratulations on 50 years and best wishes for a long and successful future.

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  • ★★★★★ — Alex C

    Munros was really helpful in listening to my situation and taking their time in pointing me to the right direction for my complex tax matters. I high recommend their services!

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  • ★★★★★ — Byron McDonald

    I have been a Munro’s client for the past few years and they have professionally and patiently assisted me with complicated crypto tax returns. Everyone on their team is extremely friendly and I highly recommend Munros to anyone.

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  • ★★★★★ — Steve Nunn

    Mike and the team at Munro’s have managed our personal and business affairs for over 20 years consistently achieving excellent results. Now in retirement we continue to be totally confident with Mikes advice. Congratulations Munro’s on 50 wonderful Years.

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  • ★★★★★ — Ward Adam

    The family began with Don Munro at Wesfarmers. Simon and his professional staff at Munros have continued to give excellent service and advice over many years. Lil Ward and Carol look forward to our association with you in the future. Congratulations on 50 years.

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  • ★★★★★ — Arky Abbott

    Fantastic work. Professional accountants with incredible response times and excellent advice.
    Perfect service

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  • ★★★★★ — Kevin Yuen

    Recently when I approached Saul and Drew at Munro’s regarding a tricky cryptocurrency investment situation they were very helpful in assisting. They are very knowledgeable about the area and their insights and recommendations were very much appreciated.

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  • ★★★★★ — Matt Mckinley

    Drew, Simon and the team at Munro’s have been our family and business accountants for many years now. They provide excellent service and advice. We would not hesitate to recommend them to others.

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  • ★★★★★ — Esteban Aguilar

    Thanks Mike and the team for making it easy to process my personal tax and for answering all my questions and concerns around CGT.

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  • ★★★★★ — Esteban Aguilar

    Thanks Mike and the team for making it easy to process my personal tax and for answering all my questions and concerns around CGT.

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  • ★★★★★ — Jaxius

    Drew and Cherie are the best accountants that I’ve had so far with their lightning quick responses to my trivial questions. They actually take the time to explain what they are doing and why. Highly trusted and recommended.

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  • ★★★★★ — Klaye Morrison

    I’ve used Munro’s for my past 3 tax returns. They are always very responsive to my enquiries and provide excellent advice when questioned. I now have a much better understanding of the tax obligations within my field of work and my investments thanks to them. It’s definitely worth paying for an accountant who knows what they’re doing! Cheers.

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  • ★★★★★ — Noeline Kellow

    I started working at Munro’s in 1979, spent my life there (besides stopping to have a family) & retired from Munro”s in December 2022. Great place to work & made lifetime friends.

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  • ★★★★★ — Nicholl & Utley families

    We are 3rd generation clients.
    Munros are more than accountants they have a general interest in the wellbeing of our business.
    Munros are forward thinking business organisers and friends
    We wish them well for the next 50 years

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  • ★★★★★ — Michael Sasse

    Congratulations Munro’s on 50 years. I think my father must have been one of Donald’s and Barry’s earliest clients. Their names were ever present around the breakfast table when I was hopping on a school bus. I reflected with Christine a few months ago that the most important people in life were my family, my accountants, my GP and and Gough Whitlam. In no particluar order. (Why Gough Whitlam? He gave me a free university education and stopped the Vietnam ballot a year before it was my turn. And I have never voted labor). Thanks to Ian, Melissa, Christine, Noeline and Rama. Ever professional.

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  • ★★★★★ — Bren Croll

    As soon as I saw that Munro’s were recommended by the cryptocurrency tracking app CoinTracking for tax advice, I knew they must be absolute pros.

    Munro’s will be my accountants for life now. Nothing was too much trouble and everything has gone so smoothly.

    Here’s what Carl fixed for me for my latest tax return:

    reconciled complex history from various crypto exchanges, some of which are now defunct, which I had spent several days trying to get various AI models to assist with to no avail

    fixed my balance issue in CoinTracking to accurately reflect my position

    Corrected purchase and sales history for employee shares scheme

    Adjust various mistakes from my previous accountants and carry forward the adjustments

    Scrutinised previous tax returns to adjust missed capital losses from a kitchen renovation completed over a decade ago on an investment property that can now be used to offset future capital gains.

    Provide clear advice on every single thing I asked with no hesitation. It’s so obvious that these guys have seen it all and done it all.

    Because I’m with Munro’s now, I feel SO much more confident about some big financial moves where the nightmarish tax implications would otherwise boggle the mind.

    Thank you so much!

    By the way, I wasn’t asked to do this review or sent one of those “please review us on Google” emails. I am posting this because I’m so happy with the service I was provided, it sells itself and I suppose a perfect 5 star rating with 140+ reviews is a testament to the fact that all of Munro’s customers have a similar experience to me. If you have complex tax affairs I don’t think you’ll find anyone better.

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  • ★★★★★ — RW

    After “investing” in cryptocurrencies for the past few years I thought my tax return was going to be a nightmare. Cherie and the team at Munro’s have done a fantastic job at making my last two tax returns as easy as possible for me and I will be continuing to use their services in the future.

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  • ★★★★★ — Jeremy Glasgow

    Very knowledgeable experts on complicated crypto tax matters. I would highly recommend every trader/investor to bite the bullet and seek professional advice from Munro’s.

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  • ★★★★★ — Greg Hill

    Congratulation on achieving 50 years in business! We made the move to Munro’s in 2015 and have since received sound professional advice & services for all accounting, taxation, business development and succession planning needs, to us personally, to our family and to our group of companies. We have found your services to be efficient, effective and of the highest caliber. Many thanks from the Hill Group.

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  • ★★★★★ — Graeme Bassett

    We are delighted with the friendly, knowledgeable and efficient service Simon and his team provide.
    We have tested Simon’s patience and humour over the years but he has always managed to come through with a smile.

    Thank you to Simon and his team!

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