Frequently Asked Questions

Business Advisory, Accounting & Tax Services 

Some of our key services that we proudly offer to you include the following (but not limited to):

  • Business advisory and coaching.
  • Tax returns for a wide range of entities (e.g. partnerships, companies, trusts, co-operatives, superfunds / SMSF).
  • Proactive tax planning.
  • Structuring for optimum tax minimisation and asset protection.
  • Tax advice.
  • Succession planning.
  • Budgeting and cash flow forecasting.
  • Corporate secretarial services.
  • Virtual Chief Financial Officer (CFO).
  • Estate planning and administration.
  • Bookkeeping.

If there is something related to business that you require, but isn’t listed above, please feel free to reach out as we usually can help – either by providing you with solutions you require from specialists within our firm, or by referring you to a trusted partner within our network.

Absolutely! We do tax returns for a wide range of business entities (e.g. partnerships, companies, trusts, co-operatives, superfunds / SMSF) and also individuals too.

Munro’s is a well-established accounting and business advisory firm that has been operating since 1973.

If you are an established business owner who is looking for something more from your current accountant, then Munro’s could certainly assist you.

If you are a start-up business owner who is looking to grow your business to earn $1M+ in annual revenue, then Munro’s will be perfect for you.

If you consider yourself to be a high-income earning individual, and:

  • You have made a few investments, and
  • You are looking to grow your wealth…

then feel free to reach out to us, as we might have solutions for you to legally reduce your tax and protect your assets.

Pricing

Yes, absolutely.

In order for us to provide a quote we need to have a clear understanding of your circumstances and requirements. We call this scoping the services you require. To get to that point, we either need you to send us the information and/or have a meeting. If you’re unsure what to do next, then submit an enquiry and we’ll get back to you within one business day.

Munro’s seeks to fairly price services and ensure you receive great value for services provided.

In determining price, we take into consideration your specific situation. Factors which influence the price include the complexity of your personal, investment and/or business affairs, completeness of data, compilation of data, number of different accounts, wallets and exchanges, types of transactions, number of investments traded, and timeliness of advice and assistance sort.

Our pricing generally begins at $3,300 per annum for modest affairs, with intermediate affairs around $6,600 and complex affairs $12,000+.

 

If it’s a simple yes/no or quick question (say less than a couple of minutes) for us to answer, then no. If we need to reply in-detail and/or conduct an analysis or research, then we will invoice this professional work in accordance with our pre-agreed engagement terms.

Get to Know Each Other Meeting 

The difference is our true business advisory approach.

We are privileged to have helped many businesses grow over many decades, and have assisted in the transition of businesses from one generation to the next.

We truly believe in building strong client relationships – this is because we understand that forging strong relationships is the key to producing successful outcomes for our clients.

We practice what we preach, and we understand what truly works when it comes to running a successful business.

We also understand that our employees are our biggest assets. We provide top-of-the-line training and have a generous remuneration policy, as well as foster a strong culture embedded on work-life balance, in order to ensure that our employees are happy with their work.

Happy, fulfilled employees are then best placed to provide YOU with the exceptional service that you deserve.

If you want to have a chat with one of our specialist advisors, please feel free to reach out to us and provide us with a brief outline of your background and what you hope to achieve.

We will then schedule a FREE, no-strings-attached Get To Know Each Other meeting so you can learn more about us (and vice-versa), and be confident that Munro’s is well-equipped to handle your accounting and business advisory requirements.

You can engage us for business coaching and advisory work while still retaining your existing accountant for your tax compliance requirements. We are proud to let you know that we have clients who initially engaged us for this trial and were extremely satisfied with our advisory service, such that they decided to make the complete switch to Munro’s for their accounting requirements.

Wonderful! We are excited that you are keen to engage Munro’s to assist with your tax and business affairs.

If you want to have a chat with one of our specialist advisors, please feel free to reach out to us and provide us with a brief outline of your background and what you hope to achieve.

We will then schedule a FREE, no-strings-attached Get To Know Each Other meeting so you can learn more about us (and vice-versa), and be confident that Munro’s is well-equipped to handle your accounting and taxation requirements.

Please be advised, however, that we may not be able to provide specialist advice in this initial catch-up. If you require tailored, specialist advice on complex matters, then you can engage us for a paid consultation. We will let you know if a paid consultation is required to address your concerns.

Paid Tax Consultations 

If you need tailored tax advice – have questions or are uncertain about what is best for you – then a consultation is perfect for you.

Should you simply require a tax return to be prepared and lodged, then you are better off asking for a quote.

If you’re a business owner/leader looking to engage us for business advisory and accounting services, then book a Get To Know Each Other meeting instead.

A paid tax consultation is a meeting to address specific tax issues. Its purpose is to address those tax issues during the meeting – for us to give you tax advice.

This is different to the Get To Know Each Other meeting, which is designed for both of us to get to know the other, broadly discussing the problems you face and the solutions we may be able to provide. We don’t generally provide tailored tax advice during the Get To Know Each Other meeting. Rather, the result of the Get To Know Each Other meeting may be a joint agreement for Munro’s to prepare an engagement proposal, which should be the beginning of a long and prosperous advisory relationship for you and your business. Refer to How We Get Started for more information.

Consultations allow you to meet with a specialist advisor from Munro’s to discuss and address your situation, questions, concerns and options. Your Munro’s advisor will use their many years of experience and expertise to provide you with readily available answers and advice. A post-consultation email is also sent to you, which briefly outlines the advice given. Additionally, if you want us to, we can record the consultation and provide you with a copy.

Whilst we of course do our very best to provide the necessary advice during the initial consultation, we are not always able to address everything in one consultation. Where your situation/plans include complex matters which cannot be fully addressed during the initial consultation, we can provide further advice and assistance as required as part of a secondary consultation and/or project. This additional work will be separately priced based on your unique circumstances following the first consultation, and agreed with you before proceeding further. There is no obligation to proceed should you not wish to receive the additional advice and assistance.

This depends on your circumstances and can only be answered with a maybe. Until such time that we explore what it is you are doing and plan to do, we cannot say whether or not one consultation will be sufficient to address everything. We make our expertise available to you by way of a consultation, capped at the agreed price, so as to best address what you need and allow us to let you know what further advice and assistance (if anything) is needed. Our clients continue to be very pleased with our professional services and we are confident we can help you too.

If you remain unsure if a consultation is right for you, then please submit an enquiry. Include your name, phone number, background information/circumstances and questions. We will respond within one business day, suggesting whether or not a consultation is necessary or what your other options are.

No, tax consultations where we provide tailored tax advice are not free.

Only the Get To Know Each Other meeting is free. See above – What’s the difference between a paid tax consultation and Get To Know Each Other meeting?  – then consider what is best for you.

We charge a fair price for consultations because you have asked us to provide you with advice and there are costs associated with providing that advice.

Only in exceptional circumstances. If you are a startup or not-for-profit, then you are welcome to submit an enquiry to request a discounted consultation. Please be sure to state your name, phone number, background information/circumstances and questions. We will respond within one business day, letting you know if you qualify for a discounted consultation.

Payment for consultations are accepted using Stripe or direct bank deposit.

Stripe 

When booking online, your payments are securely processed by Stripe. We accept payment using Mastercard, VISA and AMEX.

After you select your consultation date and time, you will be asked to answer a few questions and then pay using Stripe.

To complete payment, you need to include the Name as it appears on your debit/credit card, your card number and expiry date.

Direct Bank Deposit 

If you would prefer to pay using direct bank deposit, then please call our reception at (08) 9427 5200.

Tax Returns 

If all you need is a tax return prepared and lodged (i.e. you don’t require any advice), then rather than book a paid tax consultation you can request a quote from us.

Since everyone’s circumstances are unique to them, in order to provide a quote we firstly need to review your situation and relevant activity/transactions.

To allow us to do this, please email Enquiries@munros.com.au the following information:

  1. Tell us your name and phone number.
  2. Explain what you want.
  3. Explain your situation/activity/transactions.
  4. Where applicable, provide the following:
    1. A copy of your most recently lodged income tax return and financial statements.
    2. Access to your bookkeeping software or spreadsheets containing all transactions. Essentially the records associated with all your income and expenses.
    3. Refer to these instructions, if applicable:
    4. Anything else that we need and should know about your tax affairs.

Alternative to email, you can upload to our secure client account facility. If you would like to use the client account facility, then please let us know and we will arrange for a team member to setup your account.

Munro's, where client service matters

Top 2% ranked Australian Accounting Firm

Play Ranking Explained

  • ★★★★★ — Ray Norton

    OVER THE LAST 25 YEARS I HAVE ALWAYS ENJOYED GREAT SERVICE FROM IAN ARBLASTER, ANNETTE WHYTE AND OF COURSE BEN PAUL. THANKS FOR ALL THE SUPPORT. RAY NORTON

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  • ★★★★★ — Alex England

    I was recommended to use Munro’s as I had a number of well overdue tax issues to have resolved. All was promptly taken care of and with a far better outcome than I had anticipated…great work Josephine! Highly recommended!

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  • ★★★★★ — Ginny Wu

    Josephine and the Munros team have looked after our accounting affairs for more then 10 years. I am incredibly pleased with the quality of the service they provided. They are professional, trustworthy and patient all the time. Highly recommend Munros.

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  • ★★★★★ — Andy & Mary

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  • ★★★★★ — E M

    Rama and the team at Munro’s provided prompt and thorough crypto tax advice. They are very professional and I highly recommend their services.

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  • ★★★★★ — Justis Blackwell

    Drew and the team at Munros have made my cryptocurrency accounting a breeze primarily for tax purposes and to ensure all previous years were reconciled correctly given my previous tax agents literally had no idea despite their knowledge of my crypto holdings for the past 2 tax years. Well done Drew, well done Munros for specialising in this space. Great job!!

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  • ★★★★★ — Tom Mackie

    Great first experience at Munro’s.

    Thanks Rama!

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  • ★★★★★ — Tim Guest

    Had a longstanding relationship with Munro’s for over a decade. Mike has always gone over and above for me and has my highest recommendation. Thank you.

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  • ★★★★★ — Duane Healey

    Great business accountants. Helped with company tax return. Convenient location and nice office in Perth. Special thanks to accountant, Drew Pflaum. Highly recommended.

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  • ★★★★★ — Nicholl & Utley families

    We are 3rd generation clients.
    Munros are more than accountants they have a general interest in the wellbeing of our business.
    Munros are forward thinking business organisers and friends
    We wish them well for the next 50 years

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  • ★★★★★ — Louise Maguire

    I required some complicated advice from a business accountant on an urgent matter. It involved legal issues and advice as well as accounting advice.
    I contacted Drew Pflaum of Munro’s via the website, and he got back to me very promptly.
    Drew showed that he was well able and indeed very keen to think outside the square.
    Nothing was too much trouble and he has some very valuable professional contacts that he is able to consult with if needed.
    With Drew’s obvious intelligence and honesty coupled with an enviable network of contacts, and his keen desire to achieve the best results possible in a timely manner, I have no hesitation in recommending him for any sort of business accounting advice.

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  • ★★★★★ — Suzanne Wyatt

    Thank you to Mike and Munro’s for your expertise, professionalism and patience.

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  • ★★★★★ — Suzanne Wyatt

    Thank you to Mike and Munro’s for your expertise, professionalism and patience.

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  • ★★★★★ — Lucas Overman

    The team at Munro’s were incredibly understanding, helpful and professional when providing advice tailored to my needs.

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  • ★★★★★ — Bren Croll

    As soon as I saw that Munro’s were recommended by the cryptocurrency tracking app CoinTracking for tax advice, I knew they must be absolute pros.

    Munro’s will be my accountants for life now. Nothing was too much trouble and everything has gone so smoothly.

    Here’s what Carl fixed for me for my latest tax return:

    reconciled complex history from various crypto exchanges, some of which are now defunct, which I had spent several days trying to get various AI models to assist with to no avail

    fixed my balance issue in CoinTracking to accurately reflect my position

    Corrected purchase and sales history for employee shares scheme

    Adjust various mistakes from my previous accountants and carry forward the adjustments

    Scrutinised previous tax returns to adjust missed capital losses from a kitchen renovation completed over a decade ago on an investment property that can now be used to offset future capital gains.

    Provide clear advice on every single thing I asked with no hesitation. It’s so obvious that these guys have seen it all and done it all.

    Because I’m with Munro’s now, I feel SO much more confident about some big financial moves where the nightmarish tax implications would otherwise boggle the mind.

    Thank you so much!

    By the way, I wasn’t asked to do this review or sent one of those “please review us on Google” emails. I am posting this because I’m so happy with the service I was provided, it sells itself and I suppose a perfect 5 star rating with 140+ reviews is a testament to the fact that all of Munro’s customers have a similar experience to me. If you have complex tax affairs I don’t think you’ll find anyone better.

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  • ★★★★★ — Laura Hooton

    Great Firm. Have been dealing with Christine for a few years and she is always there for advice and willing to help. Highly recommend.

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  • ★★★★★ — Doug Harwood

    Congratulations Munro’s… on your 50th year celebration.

    It has been a pleasure working with you, since we opened our business 8 years ago. In particular, Ben Paul has been supporting us for the whole journey so far and we can highly recommend his expertise & friendly service.

    Geoff, Doug & Yvonne Harwood

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  • ★★★★★ — David Boddington

    From the small technical stuff to the sage big picture advice, Simon and team Munro’s have been patiently guiding and safeguarding our family’s financial journey for decades. THANKS !! Here’s to the next 50 years!

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  • ★★★★★ — Michelle

    Drew has been exceptional. Very knowledgeable, easy to understand, timely with his responses, he came in to bat for us when we needed someone to do that. Highly, HIGHLY recommend.

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  • ★★★★★ — the big fella

    I used Munro’s for the first time this past year for my tax. My situation was complicated, but this did not phase them. A massive thankyou to the team there including Drew and Christine. Their professionalism was excellent. I cannot flaw their efforts at all. It was a pleasure to deal with them. Thankyou very much Munro’s. See you next year.

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  • ★★★★★ — Dianne Hall

    Drew was fantastic to talk to. He answered all my questions in an easy to understand way. He helped me gain a greater understanding of how Cryptocurrency is treated by the tax department and what my obligations around record keeping are. I would recommend contacting Drew if you are new to Cryptocurrencies before investing, to get a handle on how things work, what your obligations are and how to keep good records.

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  • ★★★★★ — Cynthia Johnston

    This is such a great team! I was behind in my crypto accounting and I received clear instructions and assistance to bring all of my accounting up to date this year. I recommend Munro’s to everyone, especially people using crypto currency. This team are experts in this field!

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  • ★★★★★ — Paulo

    Excellent accounting service with a deep understanding of tax implications for SMSFs.

    I was very impressed with Munro’s accounting service. Before I engaged with Munro’s, I met with accountants across Australia, but I decided to go with Munro’s because of their breadth and understanding of taxation.

    Brian from Munro’s was able to quickly and efficiently complete my 2023 tax returns, and also provided additional advice and expertise on how I could better structure my affairs.

    Originally, I briefed Munro’s to wind back my SMSF due to the administrative burden of managing it. However, Munro’s was able to clearly understand my affairs and prepare the tax documentation in a way that reduced the administrative burden. I was so impressed with their service that I decided to continue with the SMSF after all.

    I highly recommend Munro’s to anyone looking for an accounting service with a deep understanding of taxation and SMSFs.

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  • ★★★★★ — Noeline Kellow

    I started working at Munro’s in 1979, spent my life there (besides stopping to have a family) & retired from Munro”s in December 2022. Great place to work & made lifetime friends.

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  • ★★★★★ — Noeline Kellow

    I started working at Munro’s in 1979, spent my life there (besides stopping to have a family) & retired from Munro”s in December 2022. Great place to work & made lifetime friends.

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  • ★★★★★ — Greg Hill

    Congratulation on achieving 50 years in business! We made the move to Munro’s in 2015 and have since received sound professional advice & services for all accounting, taxation, business development and succession planning needs, to us personally, to our family and to our group of companies. We have found your services to be efficient, effective and of the highest caliber. Many thanks from the Hill Group.

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  • ★★★★★ — Ivan Lai

    Friendly staff and excellent service. During the past five years, their team have provided very useful advice on tax savings. Their prompt response and well explanation to my questions are well worth Five Stars. Thanks Josephine, Christine and the team. Highly recommended without hesitation.

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  • ★★★★★ — RW

    After “investing” in cryptocurrencies for the past few years I thought my tax return was going to be a nightmare. Cherie and the team at Munro’s have done a fantastic job at making my last two tax returns as easy as possible for me and I will be continuing to use their services in the future.

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  • ★★★★★ — Nicole Sedgwick

    Congratulations Munro’s on reaching this significant milestone!

    Our family business has been with Munro’s since its establishment 50 years ago. They have supported our business through 3 generations and we are confident that our relationship will continue to grow for many years to come. They are professional, reliable and understanding and we think of them like an extension of our family. We would highly recommend them to anyone!

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  • ★★★★★ — Jim Kozmo

    I’m extremely pleased with the services of Munro’s Accountants. They are professional and easy to work with. My situation was not simple yet they completed the task and have provided me with peace of mind going forwards. I would not hesitate to recommend them. AAAAA+++++

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  • ★★★★★ — Shiny Sheep

    5 Stars from Don. I can’t thank Drew and Brian enough for dealing with my very complex history across multiple years of cryptocurrency trading. This has been across many exchanges, wallets, and my Dash Masternode history also. Drew and Brian have been flawless when fielding my various questions across the months it has taken to work through my complex case load.
    Based in Sydney, I got into cryptocurrency in 2013, and it lead me down a trajectory in life I could never have foreseen. Getting this tax aspect of it up to date will take a layer of stress off my back.

    I highly recommend Munro’s, Perth.

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  • ★★★★★ — Peter D

    Munro’s are by far the best accounting firm I’ve ever dealt with it. My accountant Carl is very good at what he does and I would highly recommend him and the entire Munro’s team. They provide the most amazing customer service, absolute pleasure to deal with, incredible attention to detail and extremely experienced in all aspects of accounting for business, crypto, derivatives, property etc. I’m confident to say Munro’s have my business for life.

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  • ★★★★★ — Steve Nunn

    Mike and the team at Munro’s have managed our personal and business affairs for over 20 years consistently achieving excellent results. Now in retirement we continue to be totally confident with Mikes advice. Congratulations Munro’s on 50 wonderful Years.

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  • ★★★★★ — Tom Eldred

    I was clueless when it came to processing my taxes for crypto, having a few years worth to file. Drew and the team were very thorough with their process and made it so simple on my end. Well worth the service.

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  • ★★★★★ — Val McAlpine

    David and I have been loyal clients of Munros for many years—I think since we were married in 1962. David made all the decisions in those early years. I became a more active partner as we worked with Ted Wilhelm and Ian Arblaster until their retirement. We then worked with Christine Prasetia for our financial, accounting, taxation and our wills until David’s death in May, 2017. Christine has patiently guided me through taking up the reins of our business venture. She is very efficient and totally reliable in all our dealings. I feel fortunate to have Christine as my accountant and business advisor. Thanking you, Val McAlpine

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