When you’re buried in daily operations and your leadership team struggles to hit the right notes, the whole business’s performance suffers.
At Munro’s, we see leadership as a secret ingredient to turning everyday chaos into a symphony of success. Our seasoned business advisors in Perth understand that when your leaders work in concert, around a defined and compelling strategy, every facet of your small or medium business can thrive.
When you’re ready to talk about what we could do for you, please book a meeting or send an enquiry.
If you don’t have a crystal clear strategy that everyone knows, then you’re likely to find one person going off in one direction, another going in a different direction and perhaps another somewhere else.
Solution
Strategy, strategy, strategy!
Outcome
Aligned leaders understand precisely where they’re meant to be going.
video key points
Presented by: Drew Pflaum
video transcript
If we came to your office and spoke with each of your leaders, will they be able to tell us what your business strategy is?
Let’s assume they can give some answer to that question. Are you confident each of your leaders will provide a clear and focused explanation of your strategy? Will they know what strategic tasks they have to perform this quarter to move your strategy along?
We know they won’t. Otherwise, you wouldn’t even be watching this video and contemplating what it is that you can do to help enhance leadership within your business.
To enhance leadership, you have to get everyone to know your strategy.
Your strategy is the bedrock of your business’s direction.
A clear, ambitious and hyper-focused strategy will detail your goals. It’ll include a series of actions that drive and inspire the entire business to achieve those goals and create a competitive advantage.
It’ll enable your leaders to get on the same page. To drive down the same road. A necessity for them to perform at the top of their game.
Outside of directly enhancing leadership, a well-constructed strategy stipulates the value proposition you offer to customers. Enabling you to communicate this effectively to them.
Don’t be that business which demands the world from leaders but doesn’t equip them with what they need to excel.
If you find yourself walking out of a meeting with little resolve on what is actually going to get done, or you find yourself in meetings that are mostly focused on short-term budgets and firefighting, you’ve got a seriously problematic time-wasting issue.
Solution
Strategically focused meetings with accountabilities.
Outcome
Meetings actually translate to better outcomes, rather than wasted time.
video key points
Presented by: Drew Pflaum
video transcript
Transcript available on the Small-Medium Business Boards page.
Less than ideal decisions, and long-term deterioration in business performance, may arise when questions are put to the group and there is silence or bickering ensues.
Solution
Embrace conflict
Outcome
More productive relationships and better decisions propel the business forward.
video key points
Presented by: Drew Pflaum
References page.
video transcript
Transcript available on the Small-Medium Business Boards page.
If all your business leaders aren’t growing they’re capabilities by at least as much as your growth ambitions, the business may find itself drifting as opposed to growing.
Solution
Hone capabilities
Outcome
Leaders who are capable of growing your business.
video key points
Presented By: Drew Pflaum
video transcript
Growing businesses will have growing numbers of leaders.
In many cases, these leaders are promoted from within the business. They are commonly promoted because of stellar performance. However, a potential flaw with this is that it is the leader’s technical skillset in getting work done that gets them promoted, whereas the skillset they need to perform as a leader is quite different. E.g. the ability to manage, delegate, mentor and inspire.
Some people learn leadership skills through the hard yards of experience, and some really struggle without appropriate education.
Whether your leaders are in, or out of, the boardroom a business seeking growth should be needing its leaders to become the best they can be. Without educating them, that’s a tough ask.
We don’t think leaving it up to leaders to learn to be the best leaders is something that should be left to chance.
Always keeping the financials in mind – i.e. cost and return on investment – leadership enhancement programmes should be incorporated into your business to enhance leadership.
The more targeted and relevant the programmes the better.
Your strategy and applicable 90-day strategic actions should greatly influence what leaders are taught. This is because enhancing your leaders’ skills with a regard to the present strategic actions is making the learning relevant and useful. It’s called Just-In-Time Learning.
Just-In-Time Learning is commonly designed to be cost effective by utilising a combination of group workshops and online learning. When designed and implemented well, your business develops stronger and stronger in-house capabilities, ideal for enhancing business growth.
Boardroom leadership may also be improved with similar learning, and also with the addition of coaching and/or regular participation in business leadership groups.
With these things in mind, we encourage you now to sign up to the Munro’s Business Academy. Also share the link with your leadership team. You and your leaders will gain access to some of the business leadership knowledge we have to share.
In due time, for more tailored learning and capability building for your team, we invite you to book a Get To Know Each Other meeting.
If employees don’t know the strategy, don’t understand why certain decisions have been made, don’t understand exactly how to perform their role in strategy execution and don’t have a say in continuous improvement of the strategy, then your “plan” isn’t likely to get you very far.
Solution
Never in isolation
Outcome
Successful strategy execution.
video key points
Presented by: Drew Pflaum
video transcript
It’s a fairly common view that strategy formation is the easy part. Leaders are already decent at it.
It’s strategy implementations which broadly needs to be improved.
Rigorous research in this area has found that strategic execution is significantly negatively impacted by:
Enhancing leaders strategic execution knowledge and skills to carry out the strategic plan is accordingly pivotal.
Leaders at the top need to know to involve middle managers. Truly involve them.
They need to know that once-off or intermittent communication of the strategy is seldom enough. They need to develop and refine their skills of discussing strategic affairs with their team.
Not only does the wider team need to know the plan, but they also need to understand the plan. Even more so, they need to be encouraged and enabled to drive continuous improvement. To help insights make their way from employees to the board. This is how your business enhances the continuous cycle of strategy refinement and execution.
We don’t want to see you stumble. To be like countless other businesses who are too caught up in the day-to-day grind with a strategic document that is neglected, gathering dust.
Separate yourself from the pack and invest in enhancing your business’s capabilities to execute a phenomenal strategy.
See the Munro’s Business Academy for some further inspiration and book a Get To Know Each Other meeting at your earliest opportunity. You’ll be very pleased you did.
In that video you just watched, we mentioned some research.
If you’d like the references, simply head on in to the Munro’s Business Academy and you can find them on the Reference page.
First Session is FREE (incl. GST)
Upskilling Event for Business LeadersClaims of being a ‘Top 2% ranked Australian Accounting Firm‘ (and similar claims) are based on two separate assessments conducted by Munro’s on 9-10 August 2023 and 1 December 2023. The ranking is derived from a comparison of the total of each accounting firm’s overall star rating multiplied by each firm’s quantity of reviews as shown on Google Maps. A total of 4,235 Australian accounting firms listed on Google Maps were identified for the earlier assessment, and a total of 4,301 for the latter assessment, which may not represent a complete list of Australian accounting firms. Munro’s claims are based on Munro’s best estimation and represent a snapshot collected at the time of each assessment. If the assessment was to be conducted today, then it is likely that Munro’s ranking would have changed – Munro’s may or may not be in the Top 2% today. Also, the methodology does not account for other potentially relevant factors such as quality of service, expertise, or client satisfaction beyond Google Maps reviews.
video key points
Presented by: Drew Pflaum
video transcript
In December 2023, we conducted a review of Australian accounting firms on Google Maps, based on star rating and quantity of reviews.
Out of the 4,301 Australian accounting firms we identified on Google, Munro’s ranked number 44, placing us in the Top 2% of Australian Accounting Firms. We’re thrilled to share this fact with you and share those reviews on our website. We’d also like to thank all our clients who left us those wonderful reviews.
Thank you.
Drew was extremely helpful and professional. Highly recommend!!
Munros have been a wonderful support over the last 50 years. Christine , Simon and previously Barry, have taken tremendous care of all my accounts and have even managed not to laugh at the state of my annual paperwork, that is, when I eventually submit it.
We have been looked after by accountant Mr Carl Hansen. We are very grateful for his help on our tax matters. He is very thorough, knowledgeable and easy to approach. Highly recommend!
We worked with Ben and his team from MUNRO’s accountants in Perth during a business purchase and due diligence process, and were absolutely impressed with their service. Their attention to detail and strong, practical advice gave us complete confidence throughout. Highly recommend for any Perth business looking for reliable and professional support.
When I first discovered Munro’s and spoke to Drew, it was clear that they would be the perfect solution to my accounting issues. Owing to the nascent nature of crypto, I struggled to find a firm knowledgable and confident enough to handle my vast transaction history, across many networks and numerous wallets.
Working closely with Rama, I have experienced nothing but prompt and clear communication at all times. I continue to be impressed with the accuracy, clarity and professional services I receive.
In my experience, I have found Munro’s services are always provided with courteous and bespoke correspondence.
Many thanks and congratulations to 50 years.
Crypto trading is a new thing and I believe, just like many others I had made lots of mistakes not knowing that trading Crypto is a taxable event. Lucky, there is someone knowledgeable about this matter.
Great education and support in this challenging time I have received from Drew the man!
The level of communication is top, accurate and precise. They put their heart into the work to help out their client. Highly recommend if you are seeking a Crypto tax return service.
Thanks Drew the man and Michael.”
Drew and Simon offer an amazing service at Munro’s as professional accountants and I have been using them for over 10 years now. Their customer service is second to none and I always receive prompt and reliable advice. Well done guys, keep up the great work!!
MUNROS what a great team:
Munros have supported 3 generations of the O’Halloran family from Kojonup over the past 50 years. Starting with Donald Munro when he was Wesfarmers client Accountant.
We are very grateful for their ongoing support in all accounting matters. Simon, Christine and their team are always willing to help whenever we need it.
Congratulations on your 50-year celebration. All the best for the future.
Drew was fantastic to talk to. He answered all my questions in an easy to understand way. He helped me gain a greater understanding of how Cryptocurrency is treated by the tax department and what my obligations around record keeping are. I would recommend contacting Drew if you are new to Cryptocurrencies before investing, to get a handle on how things work, what your obligations are and how to keep good records.
Our dealings with Drew Pflaum of Munros were a revelation to my wife and I. Never before had we encountered a business accountant with such dedicated commitment to his clients. Drew’s work ethic is outstanding. When we found Drew online we were in desperate circumstances, faced with the loss of our two properties.
His empathy, hard work, patience and breadth of knowledge was incomparable and took us from despair to hope very quickly. He worked out strategies that bought us time and helped us immensely.
Without Drew’s input our future prospects were bleak. We’re delighted to have had the opportunity to review our very positive experience.
I came over to Australia with a highly complicated cryptocurrency investing and trading portfolio. I never realised that I had to declare this in my tax returns as I had never cashed out into my bank account. I soon discovered that every transaction is taxable irrespective of whether or not you cash out. I contacted Munro’s in an outright panic and was put through to Cherie and explained everything to her. She immediately put me at ease and took control of my situation. From the start it was evident that I was in the care of a real professional tax consultant. I handed her a nightmare on a plate (3 years of highly complicated transactions) and she seamlessly worked through it. Cherie has incredible knowledge and experience and through this, Munro’s saved us thousands of dollars. I will remain at Munro’s until the very end. Thank you Cherie, you are the most knowledgeable and professional tax consultant that I have ever dealt with.
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