When you’re buried in daily operations and your leadership team struggles to hit the right notes, the whole business’s performance suffers.
At Munro’s, we see leadership as a secret ingredient to turning everyday chaos into a symphony of success. Our seasoned business advisors in Perth understand that when your leaders work in concert, around a defined and compelling strategy, every facet of your small or medium business can thrive.
When you’re ready to talk about what we could do for you, please book a meeting or send an enquiry.
If you don’t have a crystal clear strategy that everyone knows, then you’re likely to find one person going off in one direction, another going in a different direction and perhaps another somewhere else.
Solution
Strategy, strategy, strategy!
Outcome
Aligned leaders understand precisely where they’re meant to be going.
video key points
Presented by: Drew Pflaum
video transcript
If we came to your office and spoke with each of your leaders, will they be able to tell us what your business strategy is?
Let’s assume they can give some answer to that question. Are you confident each of your leaders will provide a clear and focused explanation of your strategy? Will they know what strategic tasks they have to perform this quarter to move your strategy along?
We know they won’t. Otherwise, you wouldn’t even be watching this video and contemplating what it is that you can do to help enhance leadership within your business.
To enhance leadership, you have to get everyone to know your strategy.
Your strategy is the bedrock of your business’s direction.
A clear, ambitious and hyper-focused strategy will detail your goals. It’ll include a series of actions that drive and inspire the entire business to achieve those goals and create a competitive advantage.
It’ll enable your leaders to get on the same page. To drive down the same road. A necessity for them to perform at the top of their game.
Outside of directly enhancing leadership, a well-constructed strategy stipulates the value proposition you offer to customers. Enabling you to communicate this effectively to them.
Don’t be that business which demands the world from leaders but doesn’t equip them with what they need to excel.
If you find yourself walking out of a meeting with little resolve on what is actually going to get done, or you find yourself in meetings that are mostly focused on short-term budgets and firefighting, you’ve got a seriously problematic time-wasting issue.
Solution
Strategically focused meetings with accountabilities.
Outcome
Meetings actually translate to better outcomes, rather than wasted time.
video key points
Presented by: Drew Pflaum
video transcript
Transcript available on the Small-Medium Business Boards page.
Less than ideal decisions, and long-term deterioration in business performance, may arise when questions are put to the group and there is silence or bickering ensues.
Solution
Embrace conflict
Outcome
More productive relationships and better decisions propel the business forward.
video key points
Presented by: Drew Pflaum
References page.
video transcript
Transcript available on the Small-Medium Business Boards page.
If all your business leaders aren’t growing they’re capabilities by at least as much as your growth ambitions, the business may find itself drifting as opposed to growing.
Solution
Hone capabilities
Outcome
Leaders who are capable of growing your business.
video key points
Presented By: Drew Pflaum
video transcript
Growing businesses will have growing numbers of leaders.
In many cases, these leaders are promoted from within the business. They are commonly promoted because of stellar performance. However, a potential flaw with this is that it is the leader’s technical skillset in getting work done that gets them promoted, whereas the skillset they need to perform as a leader is quite different. E.g. the ability to manage, delegate, mentor and inspire.
Some people learn leadership skills through the hard yards of experience, and some really struggle without appropriate education.
Whether your leaders are in, or out of, the boardroom a business seeking growth should be needing its leaders to become the best they can be. Without educating them, that’s a tough ask.
We don’t think leaving it up to leaders to learn to be the best leaders is something that should be left to chance.
Always keeping the financials in mind – i.e. cost and return on investment – leadership enhancement programmes should be incorporated into your business to enhance leadership.
The more targeted and relevant the programmes the better.
Your strategy and applicable 90-day strategic actions should greatly influence what leaders are taught. This is because enhancing your leaders’ skills with a regard to the present strategic actions is making the learning relevant and useful. It’s called Just-In-Time Learning.
Just-In-Time Learning is commonly designed to be cost effective by utilising a combination of group workshops and online learning. When designed and implemented well, your business develops stronger and stronger in-house capabilities, ideal for enhancing business growth.
Boardroom leadership may also be improved with similar learning, and also with the addition of coaching and/or regular participation in business leadership groups.
With these things in mind, we encourage you now to sign up to the Munro’s Business Academy. Also share the link with your leadership team. You and your leaders will gain access to some of the business leadership knowledge we have to share.
In due time, for more tailored learning and capability building for your team, we invite you to book a Get To Know Each Other meeting.
If employees don’t know the strategy, don’t understand why certain decisions have been made, don’t understand exactly how to perform their role in strategy execution and don’t have a say in continuous improvement of the strategy, then your “plan” isn’t likely to get you very far.
Solution
Never in isolation
Outcome
Successful strategy execution.
video key points
Presented by: Drew Pflaum
video transcript
It’s a fairly common view that strategy formation is the easy part. Leaders are already decent at it.
It’s strategy implementations which broadly needs to be improved.
Rigorous research in this area has found that strategic execution is significantly negatively impacted by:
Enhancing leaders strategic execution knowledge and skills to carry out the strategic plan is accordingly pivotal.
Leaders at the top need to know to involve middle managers. Truly involve them.
They need to know that once-off or intermittent communication of the strategy is seldom enough. They need to develop and refine their skills of discussing strategic affairs with their team.
Not only does the wider team need to know the plan, but they also need to understand the plan. Even more so, they need to be encouraged and enabled to drive continuous improvement. To help insights make their way from employees to the board. This is how your business enhances the continuous cycle of strategy refinement and execution.
We don’t want to see you stumble. To be like countless other businesses who are too caught up in the day-to-day grind with a strategic document that is neglected, gathering dust.
Separate yourself from the pack and invest in enhancing your business’s capabilities to execute a phenomenal strategy.
See the Munro’s Business Academy for some further inspiration and book a Get To Know Each Other meeting at your earliest opportunity. You’ll be very pleased you did.
In that video you just watched, we mentioned some research.
If you’d like the references, simply head on in to the Munro’s Business Academy and you can find them on the Reference page.
First Session is FREE (incl. GST)
Upskilling Event for Business LeadersClaims of being a ‘Top 2% ranked Australian Accounting Firm‘ (and similar claims) are based on two separate assessments conducted by Munro’s on 9-10 August 2023 and 1 December 2023. The ranking is derived from a comparison of the total of each accounting firm’s overall star rating multiplied by each firm’s quantity of reviews as shown on Google Maps. A total of 4,235 Australian accounting firms listed on Google Maps were identified for the earlier assessment, and a total of 4,301 for the latter assessment, which may not represent a complete list of Australian accounting firms. Munro’s claims are based on Munro’s best estimation and represent a snapshot collected at the time of each assessment. If the assessment was to be conducted today, then it is likely that Munro’s ranking would have changed – Munro’s may or may not be in the Top 2% today. Also, the methodology does not account for other potentially relevant factors such as quality of service, expertise, or client satisfaction beyond Google Maps reviews.
video key points
Presented by: Drew Pflaum
video transcript
In December 2023, we conducted a review of Australian accounting firms on Google Maps, based on star rating and quantity of reviews.
Out of the 4,301 Australian accounting firms we identified on Google, Munro’s ranked number 44, placing us in the Top 2% of Australian Accounting Firms. We’re thrilled to share this fact with you and share those reviews on our website. We’d also like to thank all our clients who left us those wonderful reviews.
Thank you.
Thanks Drew, your guidance into my situation was very helpful. I’m sure your knowledge and expertise will be required in the future for ongoing decisions. Highly recommended!!
Genuine, honest, reliable accountants that actually care about their clients businesses/companies. They fixed all of my previous accountants errors without being asked, and put in a lot of work to get the job done right moving forward. You get what you pay for. They go above and beyond. Special shout out to my fantastic crew; Sanjay, Paul, Drew, Michelle and Finlay.
The team at Munro’s has been of great assistance to me over the years, with a particular special mention to Drew Pflaum. They’ve helped me navigate some complex tax matters with proactive, insightful, and pragmatic advice. I highly recommend them for anyone seeking expertise in this area. Thank you again to the whole team and especially to Drew.
I am very pleased to recommend Cherie and Munros. They are friendly, polite, energetic, honest and reliable. We feel in good hands with our taxation and business commitments. We have been delighted that Munros thoroughly understand our business structure and requirements. We are always treated with respect. We feel a sense of integrity infuses the company which is very important. We feel that Munro are up to date with the regulations and knowledge in their field. We have never been let down or kept waiting for an answer. Cherie and Munros have helped with our business forward planning and I would recommend them to anyone who need someone that listens and provides professional solutions without fuss. Thank you Cherie and Munros!
Have been using Munro’s for over 30 years and have been completely satisfied with the friendliness and expert knowledge they provide. I would fully recommend anybody needing an accounting firm to use Munro’s. Well done Simon and the team.
We first met Mike Beer 25 years ago, when he was assigned to our account by his employer at the time. When Mike moved to Munro’s, we decided to transfer our business to follow him as we were so impressed with both his professionalism and his character.
We have never regretted our decision to keep our business with Munro’s and Mike, who we think of as a good friend first and a total professional second for the excellent service he and his company have provided.
Congratulations Munro’s on your anniversary!
We wish to thank Mike & his team @ Munros for their professional help & service over the past 20 years . Having just recently sold our franchise business after 14 years, Mike has guided us through those times with success & helped us to achieve our family goals within our business. Congratulations on your 50th Anniversary. Looking forward to continue to work with Mike & the team in the near future.
Thank you to all the Staff members of Munro’s who have cared for our business over the last 50 years.
Always competent and friendly.Best wishes for the future.
The Munros Team have exceeded my wildest expectations, with delivering the most competent, friendly and fruitful service. Thanks to their patience, great lines of communication and willingness to take on difficult challenges- they have turned my headaches into happiness. I’d recommend Munros to any Trader using complex or new systems, and maybe feel like their tax situation is an unholy mess. Munros worked hard to really understand the nascent Kinesis Monetary System, with its nuanced trading complexities. Purely due to painstaking efforts to “nut it all out”. Thanks heaps… Absolute Legends!
Congratulations Munro’s… on your 50th year celebration.
It has been a pleasure working with you, since we opened our business 8 years ago. In particular, Ben Paul has been supporting us for the whole journey so far and we can highly recommend his expertise & friendly service.
Geoff, Doug & Yvonne Harwood
I started working at Munro’s in 1979, spent my life there (besides stopping to have a family) & retired from Munro”s in December 2022. Great place to work & made lifetime friends.
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