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Improve Programme – Upskilling for Small-Medium Business Owners, Leaders & Rising Stars in WA
Our experienced business accountants and advisors regularly host upskilling events to improve the performance of Western Australian businesses.
These events cover many of the critical skillsets required of business owners and leaders to achieve sustainable, profitable business growth in today’s challenging markets.
This includes such areas as:
- Strategy
- Leadership
- Profit Improvement
- AI and Automation
- Culture
- Organisational Design
- Talent Management
- Time & Priority Mastery
- Change Success
- Effective Communication
- Customer Service
- Problem Solving
- Developing People
- Mergers & Acquisitions
- Business Exits – Selling & Succession
- Family Business Dynamics
- Personal Growth & Resilience
Some of these events are available to the public for free, although the majority are exclusively for Munro’s clients.
Do You Want To Come Along?
See what is coming up next on our events page.
Read Key Points & Transcript
Blended Learning for Leaders
video key points
- Effective learning programmes are essential for transforming knowledge into capabilities that significantly improve business results, avoiding the common pitfall of forgettable training sessions.
- The success of “Winner” businesses showcases the profound impact of nurturing talent from within, with evidence pointing to returns such as 14 times more profit over a decade, underscoring the value of strategic, in-house capability development.
- A strategic approach to learning involves aligning organisational structure and goals with employee development, ensuring learning directly contributes to the execution of strategic actions and enhances motivation.
- Implementing learning programmes that challenge employees and employ interventions to prevent forgetfulness can lead to the development of strong in-house capabilities, supporting just-in-time learning for immediate application.
- Reflection on the effectiveness of current learning initiatives and their alignment with strategic goals can reveal insights into the ROI of training investments, highlighting the importance of selecting training that drives sustainable competitive advantage.
- Explore further by visiting Munro’s Business Academy for research references and consider a Get To Know Each Other meeting to design a training programme tailored to your success.
Presented by: Drew Pflaum
video transcript
Your learning programmes must lead to success. They must actually give your people the capabilities to produce more and better results.
The trouble is, that often employees are, with good intentions, sent off on training workshops or seminars to improve business skills but don’t come back with much improved capabilities.
They might digest the knowledge during the workshop or seminar, but soon after forget it.
Even when they do retain the knowledge, are they supported to convert it into a capability they can use and improve?
Wasteful learning is a massive opportunity cost for business. “Winner” businesses, those we mention on the Experience Success page, work incredibly hard to avoid it. The science shows that by building and enhancing talent from within, this has contributed to “Winners” achieving such returns as 14x more profit over ten years.
Designing and implementing an effective business improvement system begins where so much does in business:
with your strategy.
What are your goals?
Specifically, how are you helping staff learn skills that help them complete strategic actions they are tasked with this quarter?
Your organisational structure, hopefully shaped by your strategy, prioritises who needs to learn what. It must also support each employee’s motivation to learn.
The learning programme itself then must be designed to pass on the requisite knowledge, and again most importantly, convert this into capabilities. Some of the science suggests a somewhat counter intuitive approach of making the knowledge acquisition difficult. Supported by a series of interventions to combat forgetfulness, this style of just-in-time learning should help your business develop stronger and stronger in-house capabilities.
Take a moment to think about your business:
- What learning and capabilities from it are presently happening?
- Are you seeing a return on investment?
- Of the strategic actions you’ve been working on the last 90 days, or year, exactly how much learning can you say has supported and made it a success?
There’s a fantastic saying you may have heard of:
- The CFO says to his CEO, “What happens if we train them, and they leave?”
- The CEO replies, “What if we don’t train them, and they stay?”
What the CFO and CEO should really be focused on is:
What training will provide a positive return on investment and over time be a positive force driving our sustainable competitive advance?
We’re only a Get To Know Each Other meeting away from taking the first steps to help you design a training programme tailored to your success.
In that video you just watched, we mentioned some research.
If you’d like the references, simply head on in to the Munro’s Business Academy and you can find them on the Reference page.
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