Advice from Perth-based Business Advisors about Improving Staff Performance

Most business owner knows that the strength of their team can make or break long-term success, yet day-to-day staff issues can leave you feeling overwhelmed and irritated.

What should you focus on first? How can you create a workplace where your people thrive?

At Munro’s, our seasoned business advisory team in Perth understand that your people are your greatest asset. They take a holistic approach to staff improvement, blending clear, practical strategies with ongoing support to help ensure your team not only meets short-term targets, but, also builds a sustainable, positive culture for the future.

When you’re ready to talk about what we could do for you, please book a meeting or send an enquiry.

Problem 1. Employee Performance Issues

People often have a lot of discretion in the way they work and the effort they exert. If their role in achieving your strategy isn’t crystal clear, they aren’t adequately motivated (by more than monetary incentives) and they aren’t held accountable, then business performance can suffer.

Solution
Get structuring right with higher employee standards.

Outcome
Improved staff performance due to clear goals, roles and accountabilities.

Problem 2. Staff Turnover

Turnover is a particularly expensive problem as many jobs require organisation-specific skills that can take years to cultivate. Scientific evidence shows that both high trust and high purpose increase productivity, reduce job turnover, improve job satisfaction, and make people happier and healthier.

Solution
Develop a high-trust, high purpose culture.

Outcome
Reduced recruitment hassles and costs (average total recruitment costs for professional positions can be nearly one year annual salary).

Problem 3. Ineffective Business Improvement Training

From time to time employees attend training workshops and seminars to improve business performance. However, besides a training booklet and some scribbled notes, nothing much ever changes, wasting a lot of time and energy.

Solution
Design training to succeed.

Outcome
Training with a positive return on investment and over time a positive force driving your sustainable competitive advantage.

Problem 4. Managers Who Don’t Know How to Lead Effectively

It’s not uncommon for people to be promoted into management positions without any management training. Some cope, but many take a while to learn things the hard way, whilst some others who were once star performers may never be their best again. Even when there is some management training, it may be sporadic and ineffective.

Solution
Coaching and just-in-time learning.

Outcome
Better leaders.

Frequently Asked Questions For Improving Staff Performance

  1. What is staff improvement and why is it important?
    Staff improvement focuses on enhancing employee performance, reducing turnover and building an attractive brand for easier recruitment by addressing the root causes of underperformance. It’s crucial because a motivated and well–trained team drives business success.
  2. How does Munro’s ensure that the strategy is effectively implemented?
    We don’t just advise; we work alongside you during the implementation phase. This may include training sessions, continuous support and regular reviews to ensure your staff improvement strategies are delivering real results.
  3. Are your staff improvement services only available in Perth?
    While Munro’s is proudly based in Perth, our staff improvement and business advisory services are available in WA and across Australia.
  4. Can you share some of your client testimonials?
    Sure. We have over 100 five-star Google reviews praising such aspects as our responsiveness and specialist advice.
  5. How do you price your staff improvement service?
    Our pricing is transparent and reflects the complexity of your business’s needs. Please visit our pricing page and then contact us for a personalised quote.
  6. How do I get started with improving my staff performance?
    It starts with a free Get To Know Each Other meeting. Simply book and then we’ll meet to discuss your challenges and goals, and then begin collaborating with you on how we can tailor an approach specific to your needs.

Where To Begin

Get To Know Each Other Meetign

 

FREE (incl. GST)

How We Get Started

Come Along To An Improve Session

 

First Session is FREE (incl. GST)

Upskilling Event for Business Leaders

Munro's, where client service matters

  • ★★★★★ — Klaye Morrison

    I’ve used Munro’s for my past 3 tax returns. They are always very responsive to my enquiries and provide excellent advice when questioned. I now have a much better understanding of the tax obligations within my field of work and my investments thanks to them. It’s definitely worth paying for an accountant who knows what they’re doing! Cheers.

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  • ★★★★★ — Jason Park

    I’m glad my sister introduced me to Carl, he has a wealth of knowledge, great at complex problem solving, always helpful and very attentive. Would give 10 stars if I could.

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  • ★★★★★ — Cynthia Johnston

    This is such a great team! I was behind in my crypto accounting and I received clear instructions and assistance to bring all of my accounting up to date this year. I recommend Munro’s to everyone, especially people using crypto currency. This team are experts in this field!

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  • ★★★★★ — Greg Berlin

    Munros have been doing my family tax returns for the past 3 years, and I’ve been nothing but delighted with the service they’ve offered. They took on a relatively complex set of returns, including sharing of CGT benefits between myself and my partner, and did exactly what I hoped they’d do, and more. Not only that, they always went above and beyond to explain what they have done and why, keeping us happy and at ease at all times during the tax return processes.

    And to top it off, their knowledge of the crypto space is phenomenal, as are the tools they’ve developed to report and get the best possible returns with cryptos in mind.

    Give them a try, I guarantee you won’t be disappointed.

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  • ★★★★★ — Reuben Crocker

    The team is very responsive to emails and their communication is good. I was dealing with Brian and Saul.

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  • ★★★★★ — Nicole Sedgwick

    Congratulations Munro’s on reaching this significant milestone!

    Our family business has been with Munro’s since its establishment 50 years ago. They have supported our business through 3 generations and we are confident that our relationship will continue to grow for many years to come. They are professional, reliable and understanding and we think of them like an extension of our family. We would highly recommend them to anyone!

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  • ★★★★★ — Dawn Phillips

    Munro’s have been dealing with our taxes for a couple of years now, and have always been right onto anything to do with crypto and any other aspects of the industries we work in. Always friendly, helpful and professional.

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  • ★★★★★ — Boston Whooley

    High quality and professional advise. I would highly recommend Munro’s if you are looking for a quality team to work with.

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  • ★★★★★ — Darth Gus

    I have used Munros now for 3 years, and I find them excellent – can highly recommend them to anyone needing a fantastic Accountant!

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  • ★★★★★ — Esteban Aguilar

    Thanks Mike and the team for making it easy to process my personal tax and for answering all my questions and concerns around CGT.

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  • ★★★★★ — Bushy 996

    I have to give a shout out to Munro’s. They were very professional and quick to respond to my tax and accounting questions. Awesome job guys, Thanks 👍

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  • ★★★★★ — Paulo

    Excellent accounting service with a deep understanding of tax implications for SMSFs.

    I was very impressed with Munro’s accounting service. Before I engaged with Munro’s, I met with accountants across Australia, but I decided to go with Munro’s because of their breadth and understanding of taxation.

    Brian from Munro’s was able to quickly and efficiently complete my 2023 tax returns, and also provided additional advice and expertise on how I could better structure my affairs.

    Originally, I briefed Munro’s to wind back my SMSF due to the administrative burden of managing it. However, Munro’s was able to clearly understand my affairs and prepare the tax documentation in a way that reduced the administrative burden. I was so impressed with their service that I decided to continue with the SMSF after all.

    I highly recommend Munro’s to anyone looking for an accounting service with a deep understanding of taxation and SMSFs.

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  • ★★★★★ — Paulo

    Excellent accounting service with a deep understanding of tax implications for SMSFs.

    I was very impressed with Munro’s accounting service. Before I engaged with Munro’s, I met with accountants across Australia, but I decided to go with Munro’s because of their breadth and understanding of taxation.

    Brian from Munro’s was able to quickly and efficiently complete my 2023 tax returns, and also provided additional advice and expertise on how I could better structure my affairs.

    Originally, I briefed Munro’s to wind back my SMSF due to the administrative burden of managing it. However, Munro’s was able to clearly understand my affairs and prepare the tax documentation in a way that reduced the administrative burden. I was so impressed with their service that I decided to continue with the SMSF after all.

    I highly recommend Munro’s to anyone looking for an accounting service with a deep understanding of taxation and SMSFs.

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  • ★★★★★ — E M

    Rama and the team at Munro’s provided prompt and thorough crypto tax advice. They are very professional and I highly recommend their services.

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  • ★★★★★ — Jeremy Glasgow

    Very knowledgeable experts on complicated crypto tax matters. I would highly recommend every trader/investor to bite the bullet and seek professional advice from Munro’s.

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  • ★★★★★ — Ward Adam

    The family began with Don Munro at Wesfarmers. Simon and his professional staff at Munros have continued to give excellent service and advice over many years. Lil Ward and Carol look forward to our association with you in the future. Congratulations on 50 years.

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  • ★★★★★ — Moree Grazing Co, Tambellup WA

    We have been clients of Munro’s (and Donald F Munro & Assoc. before that) for more than 50 years and have always found them to be right on point with their advice and work. Nothing is too much trouble to research and the responses always given in easy-to-understand language. We love that the K.I.S.S principle is used (keep-it-simple-stupid!) We can’t thank Simon and Carl enough for the great service that they provide. I have also, in community roles, worked with Barry Virgo and Ian Arblaster over the years on Co-operative business and their knowledge was second to none.

    Thank you and congratulations Munro’s on 50 years + in business.

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  • ★★★★★ — Jeff Hoffard

    From QLD was searching for a accounting firm that could easily handle all my tax dealings including crypto transactions and Carl has been very helpful always just an email away to sort out any concerns I might have.

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  • ★★★★★ — Graeme Bassett

    We are delighted with the friendly, knowledgeable and efficient service Simon and his team provide.
    We have tested Simon’s patience and humour over the years but he has always managed to come through with a smile.

    Thank you to Simon and his team!

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  • ★★★★★ — Bren Croll

    As soon as I saw that Munro’s were recommended by the cryptocurrency tracking app CoinTracking for tax advice, I knew they must be absolute pros.

    Munro’s will be my accountants for life now. Nothing was too much trouble and everything has gone so smoothly.

    Here’s what Carl fixed for me for my latest tax return:

    reconciled complex history from various crypto exchanges, some of which are now defunct, which I had spent several days trying to get various AI models to assist with to no avail

    fixed my balance issue in CoinTracking to accurately reflect my position

    Corrected purchase and sales history for employee shares scheme

    Adjust various mistakes from my previous accountants and carry forward the adjustments

    Scrutinised previous tax returns to adjust missed capital losses from a kitchen renovation completed over a decade ago on an investment property that can now be used to offset future capital gains.

    Provide clear advice on every single thing I asked with no hesitation. It’s so obvious that these guys have seen it all and done it all.

    Because I’m with Munro’s now, I feel SO much more confident about some big financial moves where the nightmarish tax implications would otherwise boggle the mind.

    Thank you so much!

    By the way, I wasn’t asked to do this review or sent one of those “please review us on Google” emails. I am posting this because I’m so happy with the service I was provided, it sells itself and I suppose a perfect 5 star rating with 140+ reviews is a testament to the fact that all of Munro’s customers have a similar experience to me. If you have complex tax affairs I don’t think you’ll find anyone better.

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  • ★★★★★ — Julie Snooke

    Mike assisted with our farm succession planning. Thanks to Mike’s in depth knowledge on this subject, this process has been smooth and amicable. We highly recommend Mike and his team for family business succession.

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  • ★★★★★ — Steve Nunn

    Mike and the team at Munro’s have managed our personal and business affairs for over 20 years consistently achieving excellent results. Now in retirement we continue to be totally confident with Mikes advice. Congratulations Munro’s on 50 wonderful Years.

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  • ★★★★★ — Noeline Kellow

    I started working at Munro’s in 1979, spent my life there (besides stopping to have a family) & retired from Munro”s in December 2022. Great place to work & made lifetime friends.

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  • ★★★★★ — Nick Tighe

    On behalf of our farming family, congratulations on 50 years. We have been with Munros 3 generations starting I think when My Grandmother switched at the start. My late Father always had good dealings with whoever was assigned to us which there have not been too many over the 50 years which I think may be a reflection of the stability and integrity of Munros. Simon Strawbridge who was the new kid on the block back in my fathers day and the rest of the team has always provided us with great service and we thank the whole team for their support over the years.

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  • ★★★★★ — Nick Tighe

    On behalf of our farming family, congratulations on 50 years. We have been with Munros 3 generations starting I think when My Grandmother switched at the start. My late Father always had good dealings with whoever was assigned to us which there have not been too many over the 50 years which I think may be a reflection of the stability and integrity of Munros. Simon Strawbridge who was the new kid on the block back in my fathers day and the rest of the team has always provided us with great service and we thank the whole team for their support over the years.

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  • ★★★★★ — Peter D

    Munro’s are by far the best accounting firm I’ve ever dealt with it. My accountant Carl is very good at what he does and I would highly recommend him and the entire Munro’s team. They provide the most amazing customer service, absolute pleasure to deal with, incredible attention to detail and extremely experienced in all aspects of accounting for business, crypto, derivatives, property etc. I’m confident to say Munro’s have my business for life.

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  • ★★★★★ — Max Smith

    Congratulations on 50 years of accounting. We transitioned from Wesfarmers to Munros and have been extremely happy with the professional, efficient, courteous and friendly service provided by Barry, Simon, Ted, Christine and Noelene during that time

    Looking forward to continuing the association for many years to come

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  • ★★★★★ — RW

    After “investing” in cryptocurrencies for the past few years I thought my tax return was going to be a nightmare. Cherie and the team at Munro’s have done a fantastic job at making my last two tax returns as easy as possible for me and I will be continuing to use their services in the future.

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  • ★★★★★ — Jery

    I engaged Munro’s on line owing to the fact that they claimed a specialisation in share trading. I am not a professional trader, however I presented Munro’s with a complex set of circumstances ranging over a 5-6 year period. To say I was delighted with their level of expertise and professionalism would be an understatement. I reside in Victoria and Munro’s is in WA, so this matter was dealt with entirely on line. The accounting professional that looked after my matter was one of the most helpful service providers I have recently encountered, going as far as assisting with my rather rudimentary IT skill. This firm, through the diligent work of the previously mentioned accounting professionals turned what I thought, was a dire Tax situation into a win for me. I cannot rate this firm highly enough, two other firms wanted me to jump through all sorts of hoops, Munro’s did a magnificent job, with little fuss and all on line. I publicly extend my sincere thanks and gratitude to the person that looked after my matter.

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  • ★★★★★ — Ginny Wu

    Josephine and the Munros team have looked after our accounting affairs for more then 10 years. I am incredibly pleased with the quality of the service they provided. They are professional, trustworthy and patient all the time. Highly recommend Munros.

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  • ★★★★★ — Bev Margetts

    Mike has been most helpful and professional with our accounting, superannuation and taxation affairs. We had transferred some years ago from a less than professional person and now very pleased to be with Munro’s. Congratulations on 50 years and best wishes for a long and successful future.

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  • ★★★★★ — Markus Mark

    Munro’s are an outstanding outfit mastering in complicated tax situations and are highly focussed on providing a client centred approach. I presented Saul with a complicated case of overdue tax’s and substantial crypto and share trading activity. To say that he handled this situation with aplomb is an understatement. He resolved my situation promptly and what seemed to be with ease. Sure it is great to have your taxes done by consummate professionals but for me this is not their best feature. It is the customer service that I received that was outstanding and exceeded my expectations. He was extremely patient and dealt with my constant questioning with a great attitude. Always polite and willing to offer his professional advice I sincerely felt like a had an ally in my corner. Saul was a pleasure to work with and I look forward to next years Tax Time.

    Mark.

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  • ★★★★★ — Stephen Vella

    We first met Mike Beer 25 years ago, when he was assigned to our account by his employer at the time. When Mike moved to Munro’s, we decided to transfer our business to follow him as we were so impressed with both his professionalism and his character.

    We have never regretted our decision to keep our business with Munro’s and Mike, who we think of as a good friend first and a total professional second for the excellent service he and his company have provided.

    Congratulations Munro’s on your anniversary!

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  • ★★★★★ — Jenny Bourke

    We followed Mike Beer when he joined Munros and have been with them ever since. Mike has been a huge help over many years. He is always available to answer even the most basic/ extraordinarily naive questions, and always with a generous and helpful attitude.

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  • ★★★★★ — Moira and Don

    Munro’s have been our accountants, both for business and personal, for 50 years.  During that time we have been really happy with the work done for us.  The personel have always been professional, welcoming and efficient form the person at the front desk who greets you, to the people who handle your work.

    Congratulations and best wishes for the future.

    PS It does help that Simon supports the right footy team but he is not as good at tipping as he is at accounting!

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