Advice from Perth-based Business Advisors about Improving Staff Performance

Most business owner knows that the strength of their team can make or break long-term success, yet day-to-day staff issues can leave you feeling overwhelmed and irritated.

What should you focus on first? How can you create a workplace where your people thrive?

At Munro’s, our seasoned business advisory team in Perth understand that your people are your greatest asset. They take a holistic approach to staff improvement, blending clear, practical strategies with ongoing support to help ensure your team not only meets short-term targets, but, also builds a sustainable, positive culture for the future.

When you’re ready to talk about what we could do for you, please book a meeting or send an enquiry.

Problem 1. Employee Performance Issues

People often have a lot of discretion in the way they work and the effort they exert. If their role in achieving your strategy isn’t crystal clear, they aren’t adequately motivated (by more than monetary incentives) and they aren’t held accountable, then business performance can suffer.

Solution
Get structuring right with higher employee standards.

Outcome
Improved staff performance due to clear goals, roles and accountabilities.

Problem 2. Staff Turnover

Turnover is a particularly expensive problem as many jobs require organisation-specific skills that can take years to cultivate. Scientific evidence shows that both high trust and high purpose increase productivity, reduce job turnover, improve job satisfaction, and make people happier and healthier.

Solution
Develop a high-trust, high purpose culture.

Outcome
Reduced recruitment hassles and costs (average total recruitment costs for professional positions can be nearly one year annual salary).

Problem 3. Ineffective Business Improvement Training

From time to time employees attend training workshops and seminars to improve business performance. However, besides a training booklet and some scribbled notes, nothing much ever changes, wasting a lot of time and energy.

Solution
Design training to succeed.

Outcome
Training with a positive return on investment and over time a positive force driving your sustainable competitive advantage.

Problem 4. Managers Who Don’t Know How to Lead Effectively

It’s not uncommon for people to be promoted into management positions without any management training. Some cope, but many take a while to learn things the hard way, whilst some others who were once star performers may never be their best again. Even when there is some management training, it may be sporadic and ineffective.

Solution
Coaching and just-in-time learning.

Outcome
Better leaders.

Frequently Asked Questions For Improving Staff Performance

  1. What is staff improvement and why is it important?
    Staff improvement focuses on enhancing employee performance, reducing turnover and building an attractive brand for easier recruitment by addressing the root causes of underperformance. It’s crucial because a motivated and well–trained team drives business success.
  2. How does Munro’s ensure that the strategy is effectively implemented?
    We don’t just advise; we work alongside you during the implementation phase. This may include training sessions, continuous support and regular reviews to ensure your staff improvement strategies are delivering real results.
  3. Are your staff improvement services only available in Perth?
    While Munro’s is proudly based in Perth, our staff improvement and business advisory services are available in WA and across Australia.
  4. Can you share some of your client testimonials?
    Sure. We have over 100 five-star Google reviews praising such aspects as our responsiveness and specialist advice.
  5. How do you price your staff improvement service?
    Our pricing is transparent and reflects the complexity of your business’s needs. Please visit our pricing page and then contact us for a personalised quote.
  6. How do I get started with improving my staff performance?
    It starts with a free Get To Know Each Other meeting. Simply book and then we’ll meet to discuss your challenges and goals, and then begin collaborating with you on how we can tailor an approach specific to your needs.

Where To Begin

Get To Know Each Other Meetign

 

FREE (incl. GST)

How We Get Started

Come Along To An Improve Session

 

First Session is FREE (incl. GST)

Upskilling Event for Business Leaders

Munro's, where client service matters

  • ★★★★★ — Bev Margetts

    Mike has been most helpful and professional with our accounting, superannuation and taxation affairs. We had transferred some years ago from a less than professional person and now very pleased to be with Munro’s. Congratulations on 50 years and best wishes for a long and successful future.

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  • ★★★★★ — Bren Croll

    As soon as I saw that Munro’s were recommended by the cryptocurrency tracking app CoinTracking for tax advice, I knew they must be absolute pros.

    Munro’s will be my accountants for life now. Nothing was too much trouble and everything has gone so smoothly.

    Here’s what Carl fixed for me for my latest tax return:

    reconciled complex history from various crypto exchanges, some of which are now defunct, which I had spent several days trying to get various AI models to assist with to no avail

    fixed my balance issue in CoinTracking to accurately reflect my position

    Corrected purchase and sales history for employee shares scheme

    Adjust various mistakes from my previous accountants and carry forward the adjustments

    Scrutinised previous tax returns to adjust missed capital losses from a kitchen renovation completed over a decade ago on an investment property that can now be used to offset future capital gains.

    Provide clear advice on every single thing I asked with no hesitation. It’s so obvious that these guys have seen it all and done it all.

    Because I’m with Munro’s now, I feel SO much more confident about some big financial moves where the nightmarish tax implications would otherwise boggle the mind.

    Thank you so much!

    By the way, I wasn’t asked to do this review or sent one of those “please review us on Google” emails. I am posting this because I’m so happy with the service I was provided, it sells itself and I suppose a perfect 5 star rating with 140+ reviews is a testament to the fact that all of Munro’s customers have a similar experience to me. If you have complex tax affairs I don’t think you’ll find anyone better.

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  • ★★★★★ — Michael Sasse

    Congratulations Munro’s on 50 years. I think my father must have been one of Donald’s and Barry’s earliest clients. Their names were ever present around the breakfast table when I was hopping on a school bus. I reflected with Christine a few months ago that the most important people in life were my family, my accountants, my GP and and Gough Whitlam. In no particluar order. (Why Gough Whitlam? He gave me a free university education and stopped the Vietnam ballot a year before it was my turn. And I have never voted labor). Thanks to Ian, Melissa, Christine, Noeline and Rama. Ever professional.

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  • ★★★★★ — Troy Nesbitt

    Congratulations to Munro’s for achieving 50 years of service to WA, with a special thanks to Mike and his team for looking after us through our business, personnel and financial journey.

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  • ★★★★★ — Robynne Richards

    Munro’s are an honest, reliable, on the ball, and personable business. The family feel engendered has been highly regarded by our family for over 40 years.

    Congratulations on a significant and well deserved creditable milestone, with best wishes for what we are sure will be a successful future.

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  • ★★★★★ — E M

    Rama and the team at Munro’s provided prompt and thorough crypto tax advice. They are very professional and I highly recommend their services.

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  • ★★★★★ — Sarah & Rob Comer

    We worked with Ben and his team from MUNRO’s accountants in Perth during a business purchase and due diligence process, and were absolutely impressed with their service. Their attention to detail and strong, practical advice gave us complete confidence throughout. Highly recommend for any Perth business looking for reliable and professional support.

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  • ★★★★★ — Nick & Katy Formica

    We wish to thank Mike & his team @ Munros for their professional help & service over the past 20 years . Having just recently sold our franchise business after 14 years, Mike has guided us through those times with success & helped us to achieve our family goals within our business. Congratulations on your 50th Anniversary. Looking forward to continue to work with Mike & the team in the near future.

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  • ★★★★★ — Ben Soules

    Excellent advice with very skilled accountants. Not too expensive, for such a specialized and sophisticated service. Committed to the customer, always very professional and helpful. Highly recommended!

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  • ★★★★★ — Nick Tighe

    On behalf of our farming family, congratulations on 50 years. We have been with Munros 3 generations starting I think when My Grandmother switched at the start. My late Father always had good dealings with whoever was assigned to us which there have not been too many over the 50 years which I think may be a reflection of the stability and integrity of Munros. Simon Strawbridge who was the new kid on the block back in my fathers day and the rest of the team has always provided us with great service and we thank the whole team for their support over the years.

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  • ★★★★★ — Nicole Sedgwick

    Congratulations Munro’s on reaching this significant milestone!

    Our family business has been with Munro’s since its establishment 50 years ago. They have supported our business through 3 generations and we are confident that our relationship will continue to grow for many years to come. They are professional, reliable and understanding and we think of them like an extension of our family. We would highly recommend them to anyone!

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  • ★★★★★ — Laura Hooton

    Great Firm. Have been dealing with Christine for a few years and she is always there for advice and willing to help. Highly recommend.

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  • ★★★★★ — Laura Hooton

    Great Firm. Have been dealing with Christine for a few years and she is always there for advice and willing to help. Highly recommend.

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  • ★★★★★ — Leslie & Joan O'Halloran

    MUNROS what a great team:

    Munros have supported 3 generations of the O’Halloran family from Kojonup over the past 50 years. Starting with Donald Munro when he was Wesfarmers client Accountant.

    We are very grateful for their ongoing support in all accounting matters. Simon, Christine and their team are always willing to help whenever we need it.

    Congratulations on your 50-year celebration. All the best for the future.

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  • ★★★★★ — iORGANiC

    I am very pleased to recommend Cherie and Munros. They are friendly, polite, energetic, honest and reliable. We feel in good hands with our taxation and business commitments. We have been delighted that Munros thoroughly understand our business structure and requirements. We are always treated with respect. We feel a sense of integrity infuses the company which is very important. We feel that Munro are up to date with the regulations and knowledge in their field. We have never been let down or kept waiting for an answer. Cherie and Munros have helped with our business forward planning and I would recommend them to anyone who need someone that listens and provides professional solutions without fuss. Thank you Cherie and Munros!

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  • ★★★★★ — Betty-lou Haydon

    We have been with Munros for the life of our farming business. Munros staff are always so polite and helpful. Christine and her team are so professional, knowledgeable and have a thorough understanding of our business and what we wish to achieve going forward. We see them as a vital part of our business. We are very grateful for this relationship!

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  • ★★★★★ — Jocelyn McPhee

    Congratulations to Munro’s for achieving 50 years in business.

    Special thanks and appreciation to Mike, Barry and the many staff throughout the years who have supported myself and my family with their professional services.

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  • ★★★★★ — Bushy 996

    I have to give a shout out to Munro’s. They were very professional and quick to respond to my tax and accounting questions. Awesome job guys, Thanks 👍

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  • ★★★★★ — Margaret

    Congratulations to Munros on reaching its 50 Year Milestone!  This excellent firm has efficiently handled our Family’s affairs for 45 years, and into its 3rd Generation.

    We have been grateful for conscientious and good advice from Ted and now from Mike.  Roll on the next 50 Years!

    Best wishes from the Hodgson Family.

    5 Stars!

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  • ★★★★★ — FK aus

    Munro’s provided me with the exact accounting and tax advice I needed. I highly recommend Munro’s to anyone who is searching for a professional accounting firm that goes the extra mile to help their clients.

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  • ★★★★★ — Byron McDonald

    I have been a Munro’s client for the past few years and they have professionally and patiently assisted me with complicated crypto tax returns. Everyone on their team is extremely friendly and I highly recommend Munros to anyone.

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  • ★★★★★ — Ryan Hannah

    Great first experience at Monro’s! Took on the service expecting a sizable tax bill and ended up with a rebait, also learned about tax laws. Will defiantly be back next year.

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  • ★★★★★ — Moira and Don

    Munro’s have been our accountants, both for business and personal, for 50 years.  During that time we have been really happy with the work done for us.  The personel have always been professional, welcoming and efficient form the person at the front desk who greets you, to the people who handle your work.

    Congratulations and best wishes for the future.

    PS It does help that Simon supports the right footy team but he is not as good at tipping as he is at accounting!

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  • ★★★★★ — Andy & Mary

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  • ★★★★★ — Andy & Mary

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  • ★★★★★ — Ginny Wu

    Josephine and the Munros team have looked after our accounting affairs for more then 10 years. I am incredibly pleased with the quality of the service they provided. They are professional, trustworthy and patient all the time. Highly recommend Munros.

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  • ★★★★★ — Stephen Vella

    We first met Mike Beer 25 years ago, when he was assigned to our account by his employer at the time. When Mike moved to Munro’s, we decided to transfer our business to follow him as we were so impressed with both his professionalism and his character.

    We have never regretted our decision to keep our business with Munro’s and Mike, who we think of as a good friend first and a total professional second for the excellent service he and his company have provided.

    Congratulations Munro’s on your anniversary!

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  • ★★★★★ — Val McAlpine

    David and I have been loyal clients of Munros for many years—I think since we were married in 1962. David made all the decisions in those early years. I became a more active partner as we worked with Ted Wilhelm and Ian Arblaster until their retirement. We then worked with Christine Prasetia for our financial, accounting, taxation and our wills until David’s death in May, 2017. Christine has patiently guided me through taking up the reins of our business venture. She is very efficient and totally reliable in all our dealings. I feel fortunate to have Christine as my accountant and business advisor. Thanking you, Val McAlpine

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  • ★★★★★ — Ward Adam

    The family began with Don Munro at Wesfarmers. Simon and his professional staff at Munros have continued to give excellent service and advice over many years. Lil Ward and Carol look forward to our association with you in the future. Congratulations on 50 years.

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  • ★★★★★ — Graeme Bassett

    We are delighted with the friendly, knowledgeable and efficient service Simon and his team provide.
    We have tested Simon’s patience and humour over the years but he has always managed to come through with a smile.

    Thank you to Simon and his team!

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  • ★★★★★ — Noeline Kellow

    I started working at Munro’s in 1979, spent my life there (besides stopping to have a family) & retired from Munro”s in December 2022. Great place to work & made lifetime friends.

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  • ★★★★★ — Maneesha Kulasekera

    I highly recommend Munro’s for their brilliance and hard work. Saul, Sanjay and the Munros team are highly capable and passionate in their dealings with their clients and have been a strong pillar in navigating through my Taxes and Accounting over the past few years. They are exceptionally knowledgeable in their field of expertise and up to date with the latest policies/requirements and very easy to work with as they understand the client’s needs. I want to express my sincere gratitude and thanks to especially Saul and Sanjay for their professionalism, great advise, friendly attitude and major efforts in assisting me with my Taxes/ accounting. I couldn’t have asked for a better team than Munro’s.

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  • ★★★★★ — Tim

    I have been a client of Munro’s for 2 years and am very happy with their service. They have saved me a lot of time, effort, and money.

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  • ★★★★★ — Luke S

    Great team and great service.

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  • ★★★★★ — Alex England

    I was recommended to use Munro’s as I had a number of well overdue tax issues to have resolved. All was promptly taken care of and with a far better outcome than I had anticipated…great work Josephine! Highly recommended!

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